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Project Manager Shopify Jobs in Ohio (NOW HIRING)

Reporting to the Manager of Customer Operations Systems, the Internal Systems Engineer (Applied AI ... Example projects include building an AI-powered QA and training tool with a RAG component for new ...

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Project Manager Shopify information

See Ohio salary details

$24

$54

$76

How much do project manager shopify jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for project manager shopify in Ohio is $54.52, according to ZipRecruiter salary data. Most workers in this role earn between $45.91 and $64.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Project Manager Shopify, and why are they important?

To thrive as a Project Manager Shopify, you need expertise in e-commerce project management, understanding of Shopify platform capabilities, and a background in business or IT, often supported by a relevant degree or certification. Familiarity with Shopify admin tools, project management software like Jira or Trello, and integrations such as Shopify apps or APIs is typically required. Exceptional communication, problem-solving, and leadership skills help you coordinate multidisciplinary teams and manage client expectations. These abilities ensure seamless store launches, efficient workflows, and successful project outcomes in the dynamic e-commerce environment.

What are some common challenges faced by a Project Manager working with Shopify projects, and how can they be addressed?

One common challenge for Project Managers overseeing Shopify projects is managing frequent client requests for customization, which can impact timelines and budgets. Staying proactive by setting clear expectations, maintaining transparent communication, and using project management tools to track changes helps mitigate scope creep. Additionally, collaborating closely with developers and designers ensures that technical limitations and best practices are considered early, resulting in smoother project delivery. Regular check-ins with stakeholders also help address issues promptly and keep the project aligned with business goals.

What does a Project Manager Shopify do?

A Project Manager Shopify oversees the planning, execution, and delivery of Shopify-based e-commerce projects. They coordinate between clients, developers, designers, and other stakeholders to ensure projects meet business objectives, timelines, and budgets. Their responsibilities often include defining project scope, managing resources, tracking progress, and troubleshooting issues related to Shopify store setup, customization, and integrations. Effective communication and problem-solving skills are essential for ensuring successful project outcomes on the Shopify platform.

What is the difference between Project Manager Shopify vs Web Developer Shopify?

AspectProject Manager ShopifyWeb Developer Shopify
Primary RoleOversees Shopify projects, manages timelines, coordinates teamsDevelops, codes, and maintains Shopify stores and themes
Required SkillsProject management, communication, Shopify platform knowledgeHTML, CSS, Liquid, JavaScript, Shopify API
CertificationsProject management certifications (e.g., PMP) beneficialWeb development certifications or Shopify Partner certifications
Work EnvironmentClient meetings, team coordination, project planningCoding, testing, debugging, designing Shopify themes

The main difference between a Project Manager Shopify and a Web Developer Shopify lies in their focus. The Project Manager oversees the entire project, ensuring timely delivery and team coordination, while the Web Developer focuses on building and customizing Shopify stores through coding. Both roles require familiarity with Shopify, but their skill sets and responsibilities differ significantly.

What are popular job titles related to Project Manager Shopify jobs in Ohio? For Project Manager Shopify jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Project Manager Shopify jobs? Cities in Ohio with the most Project Manager Shopify job openings:
Customer Service Specialist

Customer Service Specialist

Kincaid's Is Music, Inc.

Springfield, OH • On-site

$15 - $20/hr

Full-time

Posted 29 days ago


Job description

Customer Care & Experience Specialist (Full-Time, In-Store)
Be the first voice and face our customers experience—helping guide musicians and families while keeping everything running smoothly.
Location: Springfield, OH
Position: Customer Care & Experience Specialist
Starting Pay: $15-20/hr. to start, based on experience. Additional performance bonus possibilities.
Your Role

At Kincaid’s Music, we help people begin and advance in instrumental music.
As our Customer Care & Experience Specialist, you support customers, solve problems, and make sure nothing falls through the cracks—while helping our sales team stay focused on high-value conversations.
Why This Role Exists

This role exists to own the customer care experience so that:
  •  Customers get fast, clear, helpful support 
  •  Routine requests are handled smoothly 
  •  Salespeople can stay focused on sales 
When this role is done well, the entire business runs better.
What Success Looks Like

  •  Customers receive quick responses (calls, texts, email) 
  •  Phones are consistently answered or routed correctly 
  •  Routine needs are handled without involving sales 
  •  Customers are greeted and acknowledged immediately in-store 
  •  Nothing falls through the cracks
  •  The sales team is freed up to focus on selling 

A Day in the Life

You’ll spend much of your day answering calls and messages, helping customers with questions, payments, and rental exchanges or returns, and coordinating with the team to make sure everything gets handled.
When things slow down, you’ll shift to follow-ups, small projects, and keeping things organized—so nothing gets missed.
What You’ll Do

Customer Communication

  •  Answer phones, texts, and emails 
  •  Route customers to the right team member 
Customer Care

  •  Process rental payments 
  •  Handle exchanges and returns 
  •  Answer general questions 
In-Store Experience

  •  Welcome customers as they enter 
  •  Help manage flow when sales staff are busy 
  •  Assist with simple purchases 
Follow-Through

  •  Coordinate with internal teams 
  •  Ensure customer needs are fully resolved 
Additional Tasks

  •  Help maintain website updates (Shopify) 
  •  Assist with customer-related projects 
What You’re Great At

  •  Clear, confident communication 
  •  Staying organized and detail-oriented 
  •  Responding quickly and keeping things moving 
  •  Staying calm under pressure 
  •  Making decisions and owning them 
  •  Genuinely enjoying helping people 

Requirements

Non-Negotiables

  •  Reliable and consistent attendance 
  •  Strong communication skills 
  •  Comfortable in a fast-paced environment 
  •  Willing to take ownership 
Preferred

  •  Customer service experience 
  •  Musical background (helpful, not required) 
  •  Basic tech comfort

Compensation

  • $15–$20 per hour, based on experience 
  • Monthly performance bonus opportunity

Schedule

  •  Full-time, in-office 
  •  Monday–Friday 
  •  Approximately 9:30 AM – 6:00 PM or 10:00 AM – 6:00 PM
  •  Busier during back-to-school season 

Growth

This is a role for someone who takes pride in doing things right. Over time, strong performers take greater ownership of the customer experience and become a key part of how we serve our customers.
Why Kincaid’s Music

We’re a trusted guide for families and educators across Ohio, helping students succeed in music.
Music should be fun—we help make that happen.

Apply If…

  •  You enjoy helping people 
  •  You stay organized and follow through 
  •  You take ownership of your work 
  •  You want to be part of a team that values doing things right
 If you take pride in staying organized, following through, and helping people, apply today and tell us why this role fits you.