Project Manager Operations Jobs in Innisfil, ON (NOW HIRING)

Job Summary:

Job Description:

Role:Project Manager

Department:Professional Services

Reports to:Director, Professional Services

Location:Stouffville, ON (Hybrid Role)

Salary:$90,000 - $110,000

Number of Openings:1

Who we are:

At Portfolio+, we empower financial institutions with secure, scalable, and customer-first solutions. As a proudly Canadian company, we're at the forefront of open finance, delivering cutting-edge cloud technology that simplifies operations, enhances security, and drives innovation. Our team thrives in a collaborative, growth-oriented environment where ideas matter, and impact is real. If you're passionate about fintech, innovation, and making a difference, Portfolio+ is the place to build your career.

Who you are:

The Project Manager is responsible for leading the successful delivery of client and internal projects that support Portfolio+'s strategic objectives and deliver meaningful value to our customers. This role ensures projects are effectively planned, executed, and delivered within scope, timeline, and budget while maintaining a strong focus on quality and customer outcomes.

Reporting to the Director of Professional Services, the Project Manager works closely with cross-functional teams and client stakeholders to define project goals, coordinate deliverables, and maintain clear communication throughout the project lifecycle. This role plays a key part in aligning internal teams, managing project progress, and ensuring client expectations are understood and met in a dynamic fintech environment.

What you'll do:

• Directs and manages project development throughout the entire project life cycle.

• Defines project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.

• Develops full-scale project plans and associated communications documents.

• Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.

• Liaises with project stakeholders on an ongoing basis.

• Estimates the resources and participants needed to achieve project goals.

• Drafts and submits budget proposals and subsequently recommends budget adjustments.

• Where required, negotiates with other department managers for the acquisition of required personnel from within the company.

• Determines and assesses need for additional resources and makes the appropriate recruitments if necessary, during project life cycle.

• Sets and continually manages project expectations with team members and other stakeholders.

• Delegates tasks and responsibilities to appropriate personnel.

• Identifies and resolves issues and conflicts within the project team.

• Identifies and manages project dependencies and critical path.

• Plans and schedules project timelines and milestones using appropriate tools and reporting.

• Develops and delivers progress reports, proposals and presentations.

• Determines the frequency and content of status reports from the project team, analyzes results, and troubleshoots problem areas.

• Proactively manages changes in project scope, identifies potential crises, and devises contingency plans.

• Defines project success criteria and disseminates to involved parties throughout project life cycle.

• Protect projectprofitability throughout the project lifecycle, including but not limited to identifying and escalating internal issues that would impact the project and toensuring changes in project scope are documented and charged to the clientsina timelymanner.

• Coaches, mentors, motivates, and supervises project team members and contractors, and influences them to take positive action and accountability for their assigned work.

• Builds, develops, and grows any business relationships vital to the success of the project.

• Conducts project postmortems and creates recommendations report to identify successful and unsuccessful project elements.

• Contributes collaboratively to Portfolio+ Inc.'s best practices and tools for project execution and management.

What you bring:

Technical Skills:

• Bachelor's degree or equivalent experience.

• 5 + years of experience developing and managing project schedules.

• Knowledge and experience with common software implementation methodologies.

• Works independently andfollowestablished processes and guidelines, while challenging and providing recommendations for continuous improvements.

• Experience developing and managing project schedules.

• Knowledge of and ability to apply accepted project management concepts.

• Scope management using a work breakdown structure.

• Time management using Gantt, and program evaluation methods.

• Cost management using budgeting and accounting principles.

• Proficiency in Microsoft Office products and mastery of Confluence and Jira including the Tempo product suite.

• Experience in business process mapping.

• Excellent organization skills in particular the ability to manage multiple projects and customers, with competing priorities, simultaneously.

• Proven communication skills both written and oral to successfully relay project information.

• Proven presentation skills to clearly articulate technical information to business stakeholders.

• Proven ability to drive results through a multi-disciplinary team with matrixed reporting relationships and collaboration skills across all project team members.

• Ability to prepare and facilitate customer and internal workshops and meetings.

• Leadership ability to take initiative and ownership of deliverables as well as to coach or to mentor team members.

• Experience implementing software.

• Adaptable and flexible, you are comfortable inoperatingin an environment where priorities maychangeand you can quickly reorganize your projects to meet the new expectations.

• Critical thinking, you understandthe request,you challengethereasons provided,youanticipatedependencies, downstream impacts,and/orpotential issues, and youcollaborate with the team todefine aplan thatbalancesoutthe client expectations with our delivery capabilities.

• Emotionally intelligent be able to seamlessly adapt to the customer style, customer size, and scale and work with seniority of stakeholder/sponsor.

• Self-motivated and self-aware - you recognize your own strengths and weaknesses and are committed to your growth and development.

Bonus Points if you have the following:

• PMI/PMP/SAFe certification an asset.

• Experience in change management an asset.

What We Offer:

• Be part of a dynamic, innovative team where your ideas directly shape our sales strategy and market presence.

• Flexible working arrangements (hybrid, remote, or in-office) designed to support work-life balance.

• Comprehensive benefits package starting from day one, including health coverage, paid time off, and volunteer days.

• Competitive salary, annual bonus program, and participation in our employee stock option plan.

• Access to continuous learning opportunities, a robust learning management system, and a tuition reimbursement program.

• Tools and technology provided (laptop, headset, monitors) to set you up for success.

• A supportive environment that values your growth, success, and contributions to our customers' achievements.

We welcome and encourage applications from all qualified individuals who can contribute to the continued diversification of our organization, including those from equity-deserving groups that have been historically underrepresented in the workforce.

At Portfolio Plus, we use AI-enabled tools to help support parts of our recruitment process, such as creating job descriptions, assessments, and scheduling automations. These tools help us work more efficiently and consistently as we grow. AI supports our hiring teams, but it does not replace human judgment. All hiring decisions are made by people, and AI is never used as the sole decision-maker.

If you have questions about our hiring process, how AI is used, or if you require accommodation at any stage, please reach out to our People & Culture team (humanresources@portfolioplus.com) and we will be happy to answer any questions you have.

In alignment with the Accessibility for Ontarians with Disabilities Act, 2005, Portfolio+ provides accommodation upon request throughout the recruitment, selection, and assessment process for applicants with disabilities. Please reach out tohumanresources@portfolioplus.comfor any questions or requests.

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