Summary:
The DLX Project Management Apprentice will assist with managing and coordinating key digital transformation initiatives. Responsibilities include project coordination, business analysis, data management, technology adoption, and documentation. Through hands-on involvement in transformative projects like Salesforce Education Cloud implementation and change management strategies, the apprentice will gain valuable experience in project management and digital innovation.
Job Responsibilities:
- Project Coordination: Collaborate with stakeholders to track and manage timelines, resources, and deliverables for key DLX initiatives.
- Business Analysis: Support the evaluation of current processes and recommend improvements to align with institutional goals.
- Data Management: Compile, analyze, and present data related to project outcomes and student experiences.
- Technology Adoption: Facilitate workshops and training sessions to encourage staff adoption of digital tools, such as Salesforce and AI-based learning systems.
- Documentation and Reporting: Maintain accurate project records, create user guides, and generate status reports for leadership.
Minimum Qualifications:
- Influence: Ready to learn how to challenge the status quo with soft skills. Not intimated to influence those of higher authority or age.
- Collaborative mindset with a proactive approach to problem-solving
- Familiarity with IT processes such as SDLC Software Development Life Cycle
Professional Development & Growth:
This apprenticeship provides hands-on experience in project management, change management, and cross-functional collaboration. The apprentice will develop essential skills in communication, critical thinking, leadership, teamwork, and technology, all while working on enterprise-level digital transformation projects.
Key Projects & Deliverables:
- Salesforce Education Cloud Implementation Project: Assist in creating and managing project plans, coordinating with cross-functional teams, and ensuring timely delivery.
- Project Management of Key Initiatives: Develop project plans, including Gantt charts and risk mitigation strategies, and ensure alignment with University objectives.
- Change Management Strategy: Collaborate with the DLX team to design and execute change management plans for Salesforce implementations, focusing on user training and adoption.
- Project Documentation and Reporting: Maintain detailed documentation, including meeting minutes, action items, and progress reports, ensuring transparency and accountability.
- Communication Plan Development: Create and manage communication plans for key projects to ensure effective updates for stakeholders and leadership.
Qualifications:
- You are a Proactive Go Getter! Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines.
- Excellent communication skills, with experience in creating reports and documentation.
- Influence: Ready to learn how to challenge the status quo with soft skills. Not intimated to influence those of higher authority or age.
- Collaborative mindset with a proactive approach to problem-solving.
- Familiarity with IT processes such as SDLC Software Development Life Cycle.
Preferred Qualifications:
- Enrolled in a program such as Business Administration, Information Systems, Project Management, Data Analytics, or Computer Science.
- Completion of courses in project management, data analytics, or communication-focused areas.
- Proficiency in tools like Microsoft Excel, PowerPoint, SharePoint, and project management software such as Asana.
- Familiarity with Salesforce or other CRM platforms.
- Knowledge of project management methodologies and tools (e.g., Agile, Trello, Jira).
Working Conditions:
- Attend periodic staff meetings.
- Must sign a confidentiality agreement.
- University computer and system access (e.g., Salesforce, Colleague).
- Fully Remote with opportunities for independent and team-based work.
Position Pay: $16.25/hr
Hours per week: 10 hrs
Start Date: 8/24/2026
End Date: 4/16/2027
NOTE: Applicants must be work study eligible and have a work study award in their financial aid package to apply for this position.