Job Summary:
Courser is a company that accelerates the growth of IT service provider companies by forging dynamic partnerships. The Project Engineer II is responsible for implementing and configuring IT solutions, conducting technical assessments, and ensuring client satisfaction while collaborating with project managers and senior engineers to deliver high-quality projects.
Responsibilities:
โข Collaborate with clients, project managers, and internal teams to define project scope, objectives, and timelines. Develop detailed project plans, allocate resources, and set milestones to ensure timely delivery
โข Provide technical direction and hands-on implementation for IT projects, including network infrastructure, cloud services, hardware, software installations, and other IT solutions
โข Work directly with clients to understand their technical requirements, challenges, and goals. Serve as the main technical point of contact throughout the project lifecycle
โข Design and configure IT systems, networks, and infrastructure that meet client requirements, using industry best practices and ensuring scalability, reliability, and security
โข Oversee the execution of IT projects, ensuring technical specifications are met, and that the project is delivered on time, within budget, and in line with the scope
โข Configure, test, and implement new systems, software, and technologies, ensuring that all solutions work seamlessly and meet client expectations
โข Address any technical issues that arise during project implementation, working quickly and effectively to resolve problems and minimize disruptions
โข Maintain detailed documentation of all systems, configurations, and processes related to each project, including setup guides, architecture diagrams, and post-implementation reports
โข Provide training and guidance to clients and internal teams on new systems and technologies implemented as part of the project
โข Report on project status to stakeholders, including progress updates, potential risks, and solutions to ensure client satisfaction and project success
โข Offer post-project support, including troubleshooting, system optimization, and helping clients with ongoing maintenance or future upgrades
Qualifications:
Required:
โข Bachelorโs degree in Computer Science, Information Technology, or a related field
โข 3-5 years of experience in IT infrastructure implementation, ideally within an MSP or similar environment
โข Proficiency in network infrastructure, server configuration, virtualization, and storage solutions
โข Strong understanding of cloud platforms (AWS, Azure, GCP) and virtualization technologies (e.g., VMware, Hyper-V)
โข Experience with firewalls, VPNs, load balancers, and network security best practices
โข Scripting ability in PowerShell, Python, or similar languages for task automation
โข Familiarity with configuration management tools, such as Ansible, Chef, or Puppet, is an advantage
โข Proven track record in delivering technical projects, including hands-on configuration and troubleshooting
โข Experience in client-facing roles, with a focus on meeting client needs and managing project expectations
โข Strong problem-solving and analytical skills with attention to detail
โข Excellent communication skills for interacting with clients and collaborating with internal teams
โข Ability to manage multiple tasks and projects, working independently and as part of a team
โข Commitment to continuous learning and staying current with emerging technologies
Preferred:
โข AWS Certified Solutions Architect โ Associate or Microsoft Certified: Azure Solutions Architect
โข VMware Certified Professional (VCP)
โข CompTIA Network+, CompTIA Security+, or other relevant certifications
Company:
Most small to mid-size businesses have a ton of tech tools, software, apps, and systems to help them runโand most small to mid-size businesses donโt have the resources (or, quite frankly, the time) to make sure all those tools are running correctly. Founded in 2007, the company is headquartered in Greenville, USA, with a team of 11-50 employees. The company is currently Early Stage.