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Progressive Customer Service Jobs in Texas (NOW HIRING)

Bachelor's degree or equivalent combination of education and experience * 5+ years of progressive customer service, operations, or supply chain leadership experience * Proven experience leading and ...

Customer Experience Manager

Irving, TX · On-site

$120K - $150K/yr

Bachelor's degree or equivalent combination of education and experience * 5+ years of progressive customer service, operations, or supply chain leadership experience * Proven experience leading and ...

Customer Service

Dallas, TX · On-site +1

$16/hr

This role is structured to include career progression that allows you to train up and work toward ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Customer Service

Dallas, TX · On-site +1

$16/hr

This role is structured to include career progression that allows you to train up and work toward ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

This role is structured to include career progression that allows you to train up and work toward ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Customer Service

Houston, TX · On-site +1

$16/hr

This role is structured to include career progression that allows you to train up and work toward ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Customer Service

El Paso, TX · On-site +1

$16/hr

This role is structured to include career progression that allows you to train up and work toward ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Customer Service

Dallas, TX · On-site +1

$16/hr

This role is structured to include career progression that allows you to train up and work toward ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Customer Service

Dallas, TX · On-site +1

$16/hr

This role is structured to include career progression that allows you to train up and work toward ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

This role is structured to include career progression that allows you to train up and work toward ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

This role is structured to include career progression that allows you to train up and work toward ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Customer Service Dispatcher

Austin, TX · On-site

$16.75 - $21/hr

... progress and provide status updates to customers. • Prioritize urgent service requests and adjust schedules accordingly. • Assist with parts ordering and coordination. • Ensure customer ...

Provide prompt updates on order progress, service activity, and request status through inbound and outbound customer communication. * Respond to customer questions related to warranties, invoice ...

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Progressive Customer Service information

See Texas salary details

$9

$17

$25

How much do progressive customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for progressive customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Remote opportunities can vary based on company needs and job availability.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, benefits, and training, making it a stable option for those interested in the insurance industry. Compensation and work environment can vary by location and position level.

What are the most commonly searched types of Progressive Customer Service jobs in Texas?

The most popular types of Progressive Customer Service jobs in Texas are:

What are popular job titles related to Progressive Customer Service jobs in Texas?

For Progressive Customer Service jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Progressive Customer Service jobs?

Cities in Texas with the most Progressive Customer Service job openings:

Infographic showing various Progressive Customer Service job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Customer Success Manager in Draper, UT, or Westlake/Dallas, TX

talentmovers inc

Dallas, TX • On-site

Full-time

Re-posted 2 days ago


Job description

We are Customer Success Manager  in Draper, UT, or Westlake/Dallas, TX

MUST HAVE:

  • Bachelor's Degree in Sales, or equivalent Professional experience.
  • Experience working with Gainsight & Salesforce.
  • Experience implementing new processes within customer success.
  • Experience in workforce development, skills-based learning, or EdTech
  • 3-5 years of progressive customer success experience or similar field (sales, pro services, consulting, technical enablement).

ADDITIONAL INFORMATION:

  • This is a remote role; however, applicants located within 45 miles of our Draper, UT, or Westlake/Dallas, TX offices should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.