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Progressive Customer Service Jobs in Texas (NOW HIRING)

Harris

$15.75 - $21.50/hr

Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...

ECS Transportation Group

Be Seen First

Dispatcher / Customer Service

Carrollton, TX · On-site

$17 - $20/hr

Monitor service progress and communicate updates to customers, addressing any concerns or changes promptly. * Assign and schedule work to chauffeurs in order to efficiently fulfill daily bookings

Serenity Mental Health Centers

Customer Service Lead

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Lead Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose ... Address concerns with patience and confidence, ensuring progress * Model excellent service and ...

Serenity Mental Health Centers

Customer Service Lead

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Lead Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose ... Address concerns with patience and confidence, ensuring progress * Model excellent service and ...

Serenity Mental Health Centers

Customer Service Lead

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Lead Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose ... Address concerns with patience and confidence, ensuring progress * Model excellent service and ...

Serenity Healthcare, LLC

Customer Service Lead

Southlake, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose ... Address concerns with patience and confidence, ensuring progress * Model excellent service and ...

Serenity Healthcare, LLC

Customer Service Lead

San Antonio, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose ... Address concerns with patience and confidence, ensuring progress * Model excellent service and ...

ZB Rx Medical

Customer Service Representative

Carrollton, TX · On-site

$15.50 - $21/hr

Customer Service Representative Are you a natural problem-solver who loves keeping things running ... Partner with your supervisor on regular check-ins to track training progress and growth * Uphold ...

Alphabe Insight Inc

Customer Service Trainer

Houston, TX · On-site

$55K - $60K/yr

  • Medical

We are seeking a Customer Service Trainer to join our dynamic team in Houston, TX. The ideal ... Monitor team progress and provide feedback to ensure continuous improvement. Qualifications ...

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Progressive Customer Service information

See Texas salary details

$9

$17

$25

How much do progressive customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for progressive customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Remote opportunities can vary based on company needs and job availability.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, benefits, and training, making it a stable option for those interested in the insurance industry. Compensation and work environment can vary by location and position level.

What are the most commonly searched types of Progressive Customer Service jobs in Texas?

The most popular types of Progressive Customer Service jobs in Texas are:

What are popular job titles related to Progressive Customer Service jobs in Texas?

For Progressive Customer Service jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Texas look for?

The top searched job categories for Progressive Customer Service jobs in Texas are:

What cities in Texas are hiring for Progressive Customer Service jobs?

Cities in Texas with the most Progressive Customer Service job openings:

Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Customer Service Representative

Harris

$15.75 - $21.50/hr

Full-time

Re-posted 9 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

79th of 244 rated software companies

Job description

  • Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.
  • Provide claim status to policyholders or providers with a positive and professional approach.
  • Answer calls as required by company policy in a helpful, professional, timely manner.
  • Place outgoing calls as needed to provide or obtain information.
  • Document (written/on-line) all calls while in progress.
  • Transfer calls to employees in other departments as required to meet customer needs.
  • Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.
  • Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.
  • Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

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