ZipRecruiter

Log In

1

Progressive Customer Service Jobs in Delaware (NOW HIRING)

TJ Maxx

Part Time Customer Service Coordinator

Wilmington, DE · On-site

$16 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. Creates a positive internal and external customer ... progress updates Provides and accepts recognition and constructive feedback Partners with ...

TJ Maxx

Part Time Customer Service Coordinator

Wilmington, DE · On-site

$16 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Tjx

Part Time Customer Service Coordinator

Wilmington, DE · On-site

$16 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Weis

Customer Experience Manager

Middletown, DE · On-site

... progress. * Enforces cash handling control and security measures to identify and prevent losses ... Monitors breaks and lunches so customer service is not interrupted. * Oversees lot attendant ...

next page

Showing results 1-20

All JobsProgressive Customer Service JobsProgressive Customer Service Jobs in Delaware

Progressive Customer Service information

See Delaware salary details

$9

$18

$26

How much do progressive customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for progressive customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Remote opportunities can vary based on company needs and job availability.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, benefits, and training, making it a stable option for those interested in the insurance industry. Compensation and work environment can vary by location and position level.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What are popular job titles related to Progressive Customer Service jobs in Delaware?

For Progressive Customer Service jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Delaware look for?

The top searched job categories for Progressive Customer Service jobs in Delaware are:

Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Customer Service - Customer Service Representative

BC Forward

Newark, DE • On-site

$26/hr

Other

Posted 22 days ago

Job description

Job Title: Customer Service Representative Location: Newark, DE Duration: 5 month initial contract with potential conversion to FTE based on performance Pay Range: $26/hr (W2) About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Customer Service Representative to join our dynamic Benefit Payment Services team. The ideal candidate will have strong experience in customer support, call handling, and MS Office tools and a proven ability to learn quickly, implement feedback, and deliver accurate assistance to retirees regarding pension payments and related inquiries. Responsibilities: Receive and manage inbound calls from retirees and beneficiaries. Understand caller requests, resolve issues, and route per client profile when appropriate. Assist with questions about pension payments, tax forms, withholdings, and web portal navigation. Send and track forms via mail, fax, and email. Required Skills & Qualifications: Bachelor's degree. Proficiency in Microsoft Word, Excel, internet research, and email. Strong communication skills and professional telephone etiquette with a customer service focus. Attention to detail with the ability to prioritize and manage time in a high-volume setting. Ability to take and implement feedback quickly and learn new processes. Reliable attendance and willingness to work overtime when necessary. Preferred Skills: Experience supporting retirees, payroll, or benefits administration. Demonstrated progression in responsibilities in school or work settings. Work Schedule & Onsite Expectation: Onsite, office-based schedule Monday to Friday, 8:00 a.m. to 5:00/5:30 p.m. Overtime eligible as needed. Interview Process & Notes: Single-round Zoom panel interview. Contract extension and conversion to full-time are performance dependent. Role is not eligible for employer-sponsored immigration support. Candidate Profile Guidance: Demonstrates attention to detail, rapid uptake of feedback, and quick learning. Shows progression and added responsibility across roles or academics. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Apply