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Progressive Customer Service Jobs in Delaware (NOW HIRING)

You'll support our Service Department by assisting customers both in person and over the phone ... progress. Your work fuels change--sparking ideas, overcoming challenges, and shaping what's next.

You'll support our Service Department by assisting customers both in person and over the phone ... progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next.

You'll support our Service Department by assisting customers both in person and over the phone ... progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next.

Manage service communications by assisting with incoming calls and providing timely updates on ... the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming ...

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Progressive Customer Service information

See Delaware salary details

$9

$18

$26

How much do progressive customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for progressive customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are typical challenges faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

How much does Progressive pay remote workers?

Progressive Customer Service representatives working remotely typically earn an hourly wage that ranges from $14 to $20, depending on experience and location. The role may also include performance-based incentives and benefits such as health insurance and paid time off.

What is a Progressive Customer Service job?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

Can you work from home with Progressive?

Progressive Customer Service roles often offer remote work options, especially for positions involving phone or online support. However, availability depends on the specific role and location, and some positions may require in-office presence or hybrid arrangements. Candidates should review job postings for remote work eligibility and requirements.

What are the key skills and qualifications needed to thrive in the Progressive Customer Service position, and why are they important?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

How much do call center reps make at Progressive?

Progressive customer service representatives typically earn an average hourly wage of around $15 to $20, depending on experience and location. Salaries can also include benefits such as health insurance and paid time off, with opportunities for advancement within the company.

How hard is it to get hired at Progressive?

Getting hired for a Progressive Customer Service role typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates with strong communication skills, customer service experience, and familiarity with insurance products tend to have better chances of being hired. The hiring process can take several weeks depending on the volume of applicants and the specific position.
What are popular job titles related to Progressive Customer Service jobs in Delaware? For Progressive Customer Service jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Progressive Customer Service jobs in Delaware look for? The top searched job categories for Progressive Customer Service jobs in Delaware are:
Customer Service Rep(04467) - 17884 Coastal Highway

Customer Service Rep(04467) - 17884 Coastal Highway

Domino's Pizza

Lewes, DE • On-site

$16 - $21.50/hr

Full-time

Posted 28 days ago


Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,881 frontline employees who took The Breakroom Quiz

18th of 22 rated food delivery companies


Job description

Job Description

CSR - Insider Position Description

Department: Store Operations

Job Title: CSR - Insider

FLSA Classification: Non-Exempt

Reports To: General Manager

Regional Operations Manager - secondary report

Direct Reports: N/A

Indirect Reports: N/A

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.

There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.

Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average.

Pizza Maker responsibilities:

Making Domino's high quality pizzas

Food and portion control

Hygiene and food safety

Food preparation

Taking customer orders and up selling

General cleaning & organization duties

CSR responsibilities:

Taking orders over phone and in person

Greeting customers within 10 seconds

Building relationships with customers

Up selling

Cash handling

Keeping the customer area clean

Assisting Pizza Makers with toppings and dough.

If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time - there's something for everyone in-store.

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's in-store staff enjoy:

Greater variety

Smaller teams, make friends easier

Flexible hours

Fast career progression

Training opportunities & rewards

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

An EXCEPTIONAL and POSITIVE attitude

You must be 16 years of age or older.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

Must be able to make correct monetary change

Verbal, writing, and telephone skills to take and process orders

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

Ability to enter orders using a computer keyboard or touch screen

Ability to comprehend and give correct written instructions

Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person

Talking and hearing on telephone

Near and mid-range vision for most in-store tasks

Depth perception

Ability to differentiate between hot and cold surfaces

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.

Additional Information

All your information will be kept confidential according to EEO guidelines.


What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US