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Customer Service Team Lead Jobs in Delaware (NOW HIRING)

Team Lead

Newark, DE · On-site

$15.50 - $18.50/hr

Lead daily operations and ensure food quality, service, and cleanliness standards * Hold the team accountable to company policies, food safety, and labor laws * Engage with guests, resolve concerns ...

Team Lead This position will be the point person to organize meetings, and events, and provide ... None Service Areas : None Skills : None

Team Lead

Newark, DE · On-site

$15.50 - $18.50/hr

Lead daily operations and ensure food quality, service, and cleanliness standards * Hold the team accountable to company policies, food safety, and labor laws * Engage with guests, resolve concerns ...

Store Team Lead

Houston, DE · On-site

$17.25 - $20.25/hr

Here, you won't just help customers gear up for their next adventure - you'll launch one of your ... Store Team Lead Positions: * Logistics Team Lead * Operation Team Lead * Store Inventory Control ...

Store Team Lead

Houston, DE · On-site

$17.25 - $20.25/hr

Here, you won't just help customers gear up for their next adventure - you'll launch one of your ... Store Team Lead Positions: * Logistics Team Lead * Operation Team Lead * Store Inventory Control ...

This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key responsibilities include:

Team Lead

Wilmington, DE · On-site

$15.50 - $18.50/hr

The Team Lead is responsible for managing restaurant operations, in conjunction with or in the ... Holds restaurant team accountable for consistently delivering excellent guest service and food ...

Team Lead

Wilmington, DE · On-site

$15.50 - $18.50/hr

The Team Lead is responsible for managing restaurant operations, in conjunction with or in the ... Holds restaurant team accountable for consistently delivering excellent guest service and food ...

This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key Responsibilities:

Team Lead

New Castle, DE · On-site

$19/hr

We lead with kindness. Our best work happens when we act in service of others • Constant ... Our Team Leaders ("TL") play a key role in bringing our mission, values, and competencies to life ...

Team Lead

New Castle, DE · On-site

$19/hr

Our best work happens when we act in service of others ConstantCuriosity: We areeager to learn ... Our Team Leaders ("TL") play a keyrole in bringing our mission, values, and competencies to life ...

Service Team

Dover, DE

$15.75 - $21/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

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Housekeeping Team Lead

Wilmington, DE · On-site

$17.25 - $20.75/hr

This position is expected to exceed customer expectations of the cleanliness of the club properties ... service make any event at the DuPont Country Club truly a special occasion.

Our best work happens when we act in service of others ConstantCuriosity: We areeager to learn ... Our Team Leaders ("TL") play a keyrole in bringing our mission, values, and competencies to life ...

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Customer Service Team Lead information

See Delaware salary details

$9

$21

$41

How much do customer service team lead jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service team lead in Delaware is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.56 per hour, depending on experience, location, and employer.

What is a customer service team lead?

Customer Service Team Leads are professionals responsible for supervising and supporting a team of customer service representatives. They ensure that their team delivers high-quality service, resolves customer issues efficiently, and meets performance targets. Team Leads often handle escalated customer inquiries, provide coaching and feedback to staff, and help implement company policies and procedures. Their role is crucial in maintaining customer satisfaction and fostering a positive work environment within the customer service department.

How does a customer service team lead support career development within their team?

A Customer Service Team Lead plays a key role in nurturing team members' growth by providing regular feedback, identifying training needs, and creating opportunities for skill development. They often set clear performance goals, coach agents on best practices, and may recommend team members for internal promotions or specialized training programs. By fostering a supportive environment and encouraging continuous learning, Team Leads help individuals advance both within the customer service function and potentially into other areas of the organization.

What are the key skills and qualifications needed to thrive as a customer service team lead, and why are they important?

To thrive as a Customer Service Team Lead, you need strong leadership abilities, in-depth knowledge of customer service best practices, and experience in supervisory roles, often supported by a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and basic analytics tools is typically required. Excellent communication, conflict resolution, and motivational skills distinguish top performers in this role. These competencies are essential for ensuring team productivity, high-quality customer interactions, and continuous process improvement.

What are the most commonly searched types of Customer Service Team Lead jobs in Delaware?

The most popular types of Customer Service Team Lead jobs in Delaware are:

What are popular job titles related to Customer Service Team Lead jobs in Delaware?

For Customer Service Team Lead jobs in Delaware, the most frequently searched job titles are:

Infographic showing various Customer Service Team Lead job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,072 per year, or $21.7 per hour.

Customer Service Team Member

Chick-fil-A

Rehoboth Beach, DE • On-site

$15 - $18/hr

Full-time

Re-posted 25 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,665 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants


Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Front of House Team Member Responsibilities:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Honor and encourage others to follow the vision and values of the Restaurant
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times
  • Other duties as assigned

Qualifications and Requirements:

  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 25 lbs on a regular basis
  • Have the ability to stand for long periods of time
  • Must be at least 16 years old

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Education:no requirementsEmployment Type: FULL_TIME

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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