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Progressive Call Center Jobs in Ohio (NOW HIRING)

Securitas Technology

Call Service Representative

Uniontown, OH

$12.50 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operator Pay Progression Program * Shift premium for eligible assigned shifts

Securitas Technology

Call Service Representative

Uniontown, OH · On-site

$12.50 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operator Pay Progression Program * Shift premium for eligible assigned shifts

Securitas Technology

Call Service Representative

Uniontown, OH

$12.50 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operator Pay Progression Program * Shift premium for eligible assigned shifts

OctaPharma Plasma

Center Operations Manager I

Columbus, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Required to assess learners' progress, and to adapt your teaching methods to meet their learning needs. * Oversees the performance of preventive maintenance of donor center equipment to ensure that ...

OctaPharma Plasma

Center Operations Manager I

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Required to assess learners' progress, and to adapt your teaching methods to meet their learning needs. * Oversees the performance of preventive maintenance of donor center equipment to ensure that ...

Octapharma Plasma

Center Operations Manager I

Columbus, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Required to assess learners' progress, and to adapt your teaching methods to meet their learning needs. * Oversees the performance of preventive maintenance of donor center equipment to ensure that ...

Securitas Technology

Call Service Representative

Uniontown, OH · On-site

$12.50 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operator Pay Progression Program * Shift premium for eligible assigned shifts

Octapharma Plasma

Center Operations Manager I

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Required to assess learners' progress, and to adapt your teaching methods to meet their learning needs. * Oversees the performance of preventive maintenance of donor center equipment to ensure that ...

giftHEALTH Inc

Patient Care Trainer

Columbus, OH · On-site

$26.67 - $31.37/hr

Monitor learner progress through quizzes, assessments, observations, and practical exercises ... Experience working in healthcare, pharmacy, customer service, contact center, or a related ...

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Progressive Call Center information

See Ohio salary details

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$17

$23

How much do progressive call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for progressive call center in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Progressive Call Center vs Customer Service Representative?

AspectProgressive Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, fast-pacedCall centers, retail, office settings
Industry UsageCustomer support, telecommunication, insuranceRetail, banking, healthcare, telecommunication
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Progressive Call Center agents primarily handle customer interactions in call center environments, focusing on sales and support. Customer Service Representatives also assist customers but may work in various industries and settings. Both roles require similar skills and training, but the scope and environment can differ slightly.

What are the key skills and qualifications needed to thrive as a call center representative at Progressive, and why are they important?

To thrive as a Call Center Representative at Progressive, you need excellent verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and typing proficiency are important technical requirements. Strong active listening, patience, and the ability to remain calm under pressure are key soft skills in this position. These skills ensure high-quality customer service, efficient issue resolution, and a positive experience for both clients and the company.

What is a Progressive call center?

A Progressive Call Center refers to a customer service hub operated by Progressive, one of the largest auto insurance companies in the United States. At these call centers, representatives assist customers with policy questions, claims, billing, and quotes over the phone or via digital channels. Employees are trained to handle a wide range of insurance-related inquiries efficiently while providing excellent customer service. Progressive Call Centers are known for their supportive work environment, paid training, and opportunities for advancement within the company.

What are some common challenges faced by employees in a Progressive call center, and how can they be managed effectively?

Employees in a Progressive Call Center often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving scripts or technologies. To manage these effectively, it's important to stay organized, make use of available training resources, and communicate openly with supervisors and team members. Progressive also emphasizes teamwork and provides ongoing support, which helps employees learn from one another and continuously improve their customer service skills.

What are popular job titles related to Progressive Call Center jobs in Ohio?

For Progressive Call Center jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Progressive Call Center jobs in Ohio look for?

The top searched job categories for Progressive Call Center jobs in Ohio are:

Progressive Call Center jobs near you
Infographic showing various Progressive Call Center job openings in Ohio as of August 2026, with employment types broken down into 87% Full Time, 5% Part Time, and 8% Contract. Highlights an 81% In-person, 5% Hybrid, and 14% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative/Dispatcher/Scheduler/Quality Control 9am - 5pm ($22.00/hr)

Access 2 Interpreters, LLC.

Columbus, OH • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Dispatcher/Scheduler/Quality Control 9am - 5pm ($22.00/hr)
We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.
We want someone who
  • Has a keen eye for detail and an eagerness to learn
  • Is flexible and can keep up in a fast-paced environment
  • Is a team player
  • Takes initiative and can multi-task
  • Communicates professionally and efficiently in person and over the phone

If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.
Responsibilities and Duties
Upon hire, our candidate will
  • Manage a high volume of phone calls
  • Schedule multilingual interpreters for assignments
  • Conduct inspections and ensure quality control
  • Collect, enter, and analyze data
  • Submit reports
  • Monitor and review progress and accuracy
  • Complete a background check and pass a drug screen

Qualifications and Skills
We need someone who
  • Has a high school diploma and customer service/dispatch experience
  • Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
  • Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
  • Is willing to work from the office

Benefits
Our employee benefits include
  • Paid holidays after 90 days
  • Ten (10) days of Paid Time Off after 90 days
  • Medical, Dental, Vision, and Life
  • 401K and Profit Sharing
  • Free parking

Apply