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Programs Director Jobs in Toronto, ON (NOW HIRING)

Reporting to the Senior Director, Program Delivery of the organization, the Program Director is responsible for managing customer relationships in both direct and channel accounts. This candidate ...

The Full time Program Director will be a part of the leadership team in Toronto and will help shape ... Our goal is to deliver meaningful programs and services with a mindset of growth. At the forefront ...

Parsons has a career opportunity for a Director for our provincial business line who will lead a ... work programs, schedules, and budgets. * Maintain an awareness of trends, developments and ...

Founded in 1898, the OU supports a network of synagogues, youth programs, Jewish and Religious ... The Toronto Program Director will sit on the Yachd leadership team and will help shape the future ...

The Director, Incentive Programsis a senior leader responsible for the strategy, design, reporting, and administration of all variable compensation and incentive programs across the organization.

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Programs Director information

What jobs pay 500,000 a year in the US?

Programs Directors in large organizations or corporations can earn around $500,000 annually, especially with extensive experience, advanced degrees, and leadership responsibilities. High-level executive roles such as CEOs, CFOs, and other C-suite positions also often reach or exceed this salary level, typically requiring strong strategic skills, industry expertise, and a track record of success.

What is the difference between Programs Director vs Program Coordinator?

AspectPrograms Director
Required CredentialsTypically a bachelor's degree in a related field; some roles prefer a master's degree or certifications in program management
Work EnvironmentOversees multiple programs or departments, often in nonprofit, education, or government sectors
Employer & Industry UsageCommonly found in organizations managing large-scale initiatives, overseeing program staff and budgets
Search & Comparison IntentPeople compare Programs Director with Program Coordinator to understand differences in responsibilities and seniority

The Programs Director typically holds a higher-level leadership role, overseeing multiple programs and strategic planning, while a Program Coordinator handles day-to-day program operations. The comparison helps job seekers and employers distinguish between strategic oversight and operational roles within organizations.

What are the four major jobs of program directors?

Program directors are responsible for planning, implementing, and evaluating programs to meet organizational goals. They oversee staff, manage budgets, coordinate activities, and ensure compliance with policies and regulations. Strong leadership, communication, and organizational skills are essential for success in this role.

What is the role of a program director?

A program director oversees the planning, implementation, and evaluation of multiple projects within an organization or department. They coordinate teams, manage budgets, set goals, and ensure programs meet organizational objectives, often requiring strong leadership, communication skills, and familiarity with project management tools. The role may also involve reporting to stakeholders and ensuring compliance with policies and regulations.

What are the key skills and qualifications needed to thrive as a Programs Director, and why are they important?

To thrive as a Programs Director, you need strong leadership abilities, strategic planning skills, and experience managing multiple projects or initiatives, often supported by a relevant bachelor's or master's degree. Familiarity with project management software, budgeting tools, and reporting systems is typically required, along with certifications like PMP being advantageous. Exceptional communication, decision-making, and team-building skills help a Programs Director lead diverse teams and engage stakeholders effectively. These skills and qualities are essential for driving organizational goals, ensuring program success, and maintaining alignment between teams and strategic objectives.

What are some common challenges a Programs Director faces when overseeing multiple projects simultaneously?

Programs Directors often manage several projects at once, which can make balancing competing priorities and resources a major challenge. Coordinating cross-functional teams, ensuring consistent communication, and aligning project goals with organizational strategy require strong leadership and adaptability. It’s important to implement effective project management systems, delegate tasks appropriately, and foster collaboration to keep all programs on track and within budget. Regularly reviewing progress and being proactive in addressing issues can help mitigate these challenges and ensure overall program success.

What does a programs director do?

A programs director oversees the planning, development, and implementation of programs within an organization. They coordinate teams, manage budgets, set goals, and ensure programs meet objectives and standards, often requiring strong leadership and project management skills.
What are the most commonly searched types of Programs jobs in Toronto, ON? The most popular types of Programs jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Programs Director jobs? Cities near Toronto, ON with the most Programs Director job openings:
Infographic showing various Programs Director job openings in Toronto, ON as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Program Director

Jolera

Toronto, ON • On-site

Full-time

Posted 2 days ago


Job description

Who We Are:

Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission.

Job Purpose:

Reporting to the Senior Director, Program Delivery of the organization, the Program Director is responsible for managing customer relationships in both direct and channel accounts. This candidate will be directly responsible for the preservation and expansion of Jolera within an assigned account portfolio. This individual will also be tasked with Virtual CIO responsibilities, delivering on IT Strategic Planning engagements from pre-sales through to delivery.
The ideal candidate will have a background in IT Service Management, talent in sales and experience in customer service. We expect this candidate to be a reliable professional able to achieve balance between customer orientation and a result-driven approach. The goal, for this candidate, is to retain customers and grow Jolera wallet share by aligning technology solutions to business requirements.
Key Responsibilities:
Customer Technology Stewardship

  • Work with Jolera Operations/Architects/Leadership to plan for customer technology needs
  • Facilitate technology planning sessions with appropriate customer constituents
  • Ensure timely and regular reporting updates and go forward discussions
  • Map and build internal external awareness of customer current state versus optimal state
  • Collaborate with customer executives and leaders to build and execute IT Strategic Plans
  • Provide Management of Onboarding, Projects and other Initiatives, connecting the dots internal to Jolera as well as with customer and external constituents.

Customer Administration & Business Support

  • Maintain and manage customer agreements and negotiations
  • Facilitate and coordinate action on customer concerns
  • Direct and administer customer invoicing and reporting
  • CRM filled with up to date customer information (company details, contacts, opportunities)

Customer Relationship Building

  • Routinely meet with key stakeholders and influencers
  • Direct Jolera Management in customer engagement needs
  • Facilitate third party relationships
  • Stay apprised of customer business activity
  • Ensure receipt of event invites, holiday/occasion gifting.

Requirements

Required Qualifications:

  • Strong knowledge of market research, sales and negotiating principles.
  • Strong knowledge of MS Office, and CRM Software.
  • Excellent communication, and presentation skills as well as the ability to build relationships.
  • Strong organizational, and time-management skills.
  • Understands and demonstrates high-touch customer service/sales/relationships
  • Is dynamic enough to build relationships and communicate effectively with senior and mid-level managers.
  • Understands IT broadly enough to have a conversation and position themselves as a go-to-advisor
  • Knows when to say “no” or “help”
  • Is sufficiently resourceful and able to track multiple moving targets

Education & Certifications:

  • Academic background in IT, business administration, sales or marketing

Experience:

  • 10+ years of work experience in the related field in relation to Information Technology.
  • Proven success in business transformation, change management, and strategic IT planning for large, complex organizations

Soft Skills:

  • Problem-solving
  • Communication
  • Team collaboration
  • Time management

Career Path/Progression:

  • This role can progress to Senior Program Director

Benefits

What We Offer

  • Competitive compensation package
  • Competitive benefits package
  • Company Perks, Good Life gym, and various brand discounts
  • Company events, recognitions, and celebrations
  • Career development and growth opportunities

At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.