Programs Director Jobs in Texas (NOW HIRING)

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Education: Required: Bachelor's degree in business administration, nonprofitmanagement, a human services field, or other related field.

Preferred: Master's degree in business administration, human servicesfield, counseling, or other related field.

Experience: Required - 2 years of leadership and management experience developing and supervising teams. 5 or more years' experience working with at-riskyouth and families. Counseling/therapy knowledge is a plus.

Licenses/certifications: Mental Health First Aid (within 3 months of employment).

Supervises: Program Supervisor, Resource Navigators, Program Support Specialist, andLead Clinician and Program Interns (when applicable).

Job Summary: The Program Director is responsible for using sound professional judgmentand best practices to supervise staff to ensure quality service are providedto clients and the ensure the program maintains compliance with allpolicies, procedures and contract requirements.

Essential Functions:

1. Responsible for meeting program contract deliverables, creating and maintainingprogram budget and ensuring program operations comply with appropriate laws,regulations, contracts, procedures, policies and budget requirements.
2. Provide guidance and leadership to staff to emphasize the importance of the program(s) achieving high standards of quality, internally and through public and private sectorpartnerships.
3. Prepare presentations, training and facilitate groups to promote programs within thecommunity.

4. Work with other organizations in the community to foster collaborations for outreachopportunities as well as building and maintaining community partnerships to furthermeet the needs of those served.
5. Review and analyze monthly financial and statistical reports to assess the budget status and to initiate preventive measures if any problems appear to be predicated.
6. Responsible for oversight of Lead Clinician and clinical services, including individual,family, and group therapy (based on program and legal requirements).
7. Responsible for interviewing candidates, hiring staff, and ensuring all who are hired have the required education, license (if applicable), and experience to be an effective memberof the program team. Ensure required licensure is up to date for applicable staff.
8. Manage staff performance through providing coaching, counseling, creatingdevelopment plans, providing training, etc. to promote optimal performance throughregular communication and evaluation.
9. Responsible for providing corrective action, if applicable, up to possible termination ofemployees, if necessary, complying with chain of command approvals, applicable laws,regulations, agency personnel policies and procedures.
10. Assist leadership in maintaining an internal policy and procedural manual of theorganizational structure and each program function based upon: State licensingrequirements, individual program/grant policies and procedures, and the agency'sinternal policies and procedures. Maintenance of the procedure manual will be updatedas needed.
11. Ensure all staff are trained in program data collection and input all required informationinto the Salesforce database.
12. Has open and ongoing communication with the BCHS HHS Regional Director and themanagement team.
13. Respond to after-hours crisis calls making independent decisions on client needs andsteps to further support the crisis and then follows chain of command to report andconfirm next steps.

Measurable Deliverables:

1. Ensure program meets all outcomes and deliverables 100% of the time as outlined bythe program contracts, BCFS HHS logic models, and program requirements.
2. Ensures program and agency reports are submitted 100% on time as proposed in thecontract.
3. Ensure program budgets are on track with contract and agency standards; approvesspending for staff, and ensures appropriate documentation is submitted in a timelymanner and as established by the agency.
4. Conduct and document monthly quality assurance tasks including case file audits, inperson reviews/shadowing, auditing Salesforce database, and client satisfactionphone calls to ensure compliance with contract requirements.
5. Report reviews to Regional Director monthly and immediately develops action plansfor compliance concerns and problems.
6. Conduct weekly and monthly consultation with assigned staff. Completes monthly all staff meetings to assess the need of the team, implement training opportunities,review policies and procedures, and to review and staff cases.
7. Follow all communication protocols when an incident occurs and completessignificant incident reporting immediately following the stabilization of an incident.
8. Ensures all positions are filled within a reasonable time based on screened candidates identified by Human Resources staff.
9. Monitor Salesforce on a weekly basis to ensure compliance with data collection.

10. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural andsocio-economic characteristics.
b. Communicate effectively in writing and verbally in English.
c. Work in a fast-paced environment.
d. Maintain computer literacy required to meet the responsibilities of theposition.
e. Work effectively and without intensive supervision both independently and as
a member of a multidisciplinary team.
f. Travel as needed.
11. Other job duties as assigned per grant requirements.

Requirements:

1. Maintain certificates required for the position including but not limited to First Aid andCPR.
2. Valid Texas Driver's license with a clear driving record and reliable transportation.
3. Pass a pre-employment drug screen and random drug screens.
4. Provide proof or work eligibility status upon request.
5. Pass a pre-employment and biennial criminal background and motor vehicle check(fingerprints needed if applicant has lived out of state within the past 5 years)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex,or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

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