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This next phase moves us from an analog world to a fully digitized one, powered by a digital growth engine that embeds data, technology, and AI into our most critical business domains. Success willrequiremore than technology implementation, it demands a strategic transformation of core capabilities, a domain based, product centric operating model, and a cultural shift toward experimentation, data and technology fluency, and seamless partnership between business and digital teams.

Role Overview

This role, in theCocaColaCreative Studios Video Operations team, plays a critical role in enablingCocaCola'sdigital transformation by leading the operational excellence, scalability, and delivery of the company's global video production capability. Reporting to the Director,CocaColaCreative Studios, this roleis responsible forestablishingandoptimizingthe operating model, production governance, resource management, and delivery processes that ensure high-quality creative content is produced efficiently and at scale.

Working closely with theDirector, Creative Excellence, studios operations team, internal clients, external production partners, and agency stakeholders, this leader will manage the end-to-end video production ecosystem. The role combines productionexpertise, operational leadership, digital fluency, stakeholder management, and process innovation to ensure video content and campaigns support enterprise storytelling, drive engagement, and strengthenCocaCola'sglobal brand presence.

What You will do for us

• Lead end-to-end production operationsand creative qualityfor video content, communication campaigns, live internal events, executive communications, broadcast feeds, digital content, and multimedia storytelling initiatives.

• Manage the full video project portfolio from intake, scoping, prioritization, planning, production, delivery, and project closeout.

• Establish, standardize, and continuously improve operating procedures across the video production function, including statements of work, contracts, budgeting, rights management, releases, approvals, delivery processes, and documentation.

• Build scalable ways of working that support increasing global production demand.

• Direct critical productions, including executives and live broadcasts.

• Drive effective resource planning, capacity management, project scheduling, and production forecasting across multiple simultaneous priorities.

• Build, manage, andmaintainrelationships with production vendors, freelancers, agencies, studios, and specialized creative partners.

• Ensure projects are delivered on time, within budget, aligned to creative briefs, and measured against defined business outcomes and stakeholder expectations.

• Represent the video capability in client engagements, intake sessions, planning discussions, and cross-functional project reviews.

• Establish communication plans that provide transparencyregardingtimelines, milestones, deliverables, risks, and resource requirements.

• Leverage data, reporting, and operational metrics to improve production efficiency,optimizeinvestments, and support continuous improvement.

• Identifyopportunities to incorporate digital tools, workflow automation, artificial intelligence, and emerging production technologies to enhance productivity and content delivery.

• Ensure adherence toproductionlegal requirements, intellectual property considerations, insurance requirements, and corporate governance standards.

• Support concept development, creative planning, and production strategy discussions whenrequired.

• Champion operational excellence, innovation, and scalable production practices that enableCocaCola'sdigital-first content and communications strategy.

Requirements and Qualifications

• Bachelor's degreepreferred.

• 7+ years of experience leading production operations, digital platforms, technology delivery, or product support functions within a complex enterprise environment.

• Experience managing production support and operational performance for business-critical digital products and platforms.

• Strong understanding of digital transformation initiatives and the role of technology, data, and artificial intelligence in enabling business outcomes.

• Experience working within agile, product-centric, or DevOps operating models.

• Demonstrated ability to lead cross-functional teams and influence stakeholders without direct authority.

• Strong analytical and data-driven decision-making capabilities with experience using operational metrics to drive improvements.

• Experienceestablishingservice management, incident management, problem management, and continuous improvement practices.

• Knowledge of enterprise technology environments, cloud-based platforms, integration ecosystems, and digital operations.

• Strong communicationand stakeholder management skills with the ability to translate technical concepts into business value.

• Experienceidentifyingautomation opportunities and implementing solutions that improve productivity and operational efficiency.

• Understanding ofrisk management, compliance, cybersecurity, and operational governance requirements.

• Demonstrated digital and AI fluency, including the ability toleverageemerging technologies to enhance operational performance and user experience.

• Proven capability to work effectively within highly matrixed global organizations while managing competing priorities.