About The Role AON3D is seeking a Director, Customer Success to own the end-to-end post-sale ... Manage a technical, engineering-focused customer success team to deliver superior customer outcomes.
About The Role AON3D is seeking a Director, Customer Success to own the end-to-end post-sale ... Manage a technical, engineering-focused customer success team to deliver superior customer outcomes.
CA$133/hr
DIRECTOR MUNICIPAL PUBLIC WORKS DEPARTMENT (Permanent full-time, position) Reporting to the office ... QUALIFICATIONS A bachelor's degree in engineering, Architecture or a related field; At least ten ...
CA$133/hr
DIRECTOR MUNICIPAL PUBLIC WORKS DEPARTMENT (Permanent full-time, position) Reporting to the office ... QUALIFICATIONS A bachelor's degree in engineering, Architecture or a related field; At least ten ...
CA$133/hr
DIRECTOR MUNICIPAL PUBLIC WORKS (Permanent full-time ) Reporting to the office of the Director ... A bachelor's degree in engineering, architecture, or a related field; * At least ten years of ...
CA$133/hr
DIRECTOR MUNICIPAL PUBLIC WORKS (Permanent full-time ) Reporting to the office of the Director ... A bachelor's degree in engineering, architecture, or a related field; * At least ten years of ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... Work closely with the Production Engineering Department to ensure product specifications can be ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... Work closely with the Production Engineering Department to ensure product specifications can be ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... with the Production Engineering Department to ensure product specifications can be achieved ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... with the Production Engineering Department to ensure product specifications can be achieved ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... Work closely with the Production Engineering Department to ensure product specifications can be ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... Work closely with the Production Engineering Department to ensure product specifications can be ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... Work closely with the Production Engineering Department to ensure product specifications can be ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... Work closely with the Production Engineering Department to ensure product specifications can be ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... Work closely with the Production Engineering Department to ensure product specifications can be ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... Work closely with the Production Engineering Department to ensure product specifications can be ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... Work closely with the Production Engineering Department to ensure product specifications can be ...
As Director, Continuous Improvement, you will be responsible for providing leadership to the ... Work closely with the Production Engineering Department to ensure product specifications can be ...
As a Product Director, Knowledge at Ubisoft Montreal, you will guide the Knowledge stream within ... Work in partnership with engineering, platform, security, and data governance teams to integrate ...
Quick apply
As a Product Director, Knowledge at Ubisoft Montreal, you will guide the Knowledge stream within ... Work in partnership with engineering, platform, security, and data governance teams to integrate ...
Aperçu du rôle L'Associate Director, Project Engineering joue un rôle clé dans la planification, la conception et la mise en ?uvre de projets d'ingénierie majeurs. Cette personne dirige les ...
Aperçu du rôle L'Associate Director, Project Engineering joue un rôle clé dans la planification, la conception et la mise en ?uvre de projets d'ingénierie majeurs. Cette personne dirige les ...
Sales Director (Managing Director - Sales & Operation Management) Highspring - Professional ... We partner with enterprises across Cloud, Data, Cybersecurity, GenAI, Digital Engineering, and ...
Sales Director (Managing Director - Sales & Operation Management) Highspring - Professional ... We partner with enterprises across Cloud, Data, Cybersecurity, GenAI, Digital Engineering, and ...
Reporting to the Electrical Director, the Assistant Director - Electrical Estimation plays a ... engineering with external consultants and guide decisions based on cost, schedule, and feasibility ...
Reporting to the Electrical Director, the Assistant Director - Electrical Estimation plays a ... engineering with external consultants and guide decisions based on cost, schedule, and feasibility ...
Reporting to the Electrical Director, the Assistant Director - Electrical Estimation plays a ... engineering with external consultants and guide decisions based on cost, schedule, and feasibility ...
Reporting to the Electrical Director, the Assistant Director - Electrical Estimation plays a ... engineering with external consultants and guide decisions based on cost, schedule, and feasibility ...
Reporting to the Electrical Director, the Assistant Director - Electrical Estimation plays a ... engineering with external consultants and guide decisions based on cost, schedule, and feasibility ...
Reporting to the Electrical Director, the Assistant Director - Electrical Estimation plays a ... engineering with external consultants and guide decisions based on cost, schedule, and feasibility ...
As Programming Analyst Manager / Tribe Manager, you will be responsible for managing an IT team, ... direct reports Work in close relationship with business partners, project managers and experts to ...
As Programming Analyst Manager / Tribe Manager, you will be responsible for managing an IT team, ... direct reports Work in close relationship with business partners, project managers and experts to ...
Reporting to the Electrical Director, the Assistant Director - Electrical Estimation plays a ... engineering with external consultants and guide decisions based on cost, schedule, and feasibility ...
Reporting to the Electrical Director, the Assistant Director - Electrical Estimation plays a ... engineering with external consultants and guide decisions based on cost, schedule, and feasibility ...
Your new role Reporting to the Engineering Director, the Civil and Structural Discipline Lead will be responsible for validating, approving, and providing technical oversight of systems and ...
Your new role Reporting to the Engineering Director, the Civil and Structural Discipline Lead will be responsible for validating, approving, and providing technical oversight of systems and ...
Air Liquide is Hiring for a Director, Advanced Fabrication This position can be location at our ... PE (Professional Engineering) * CWEng (Certified Welding Engineer) * CRAW-O or CRAW-T ...
Air Liquide is Hiring for a Director, Advanced Fabrication This position can be location at our ... PE (Professional Engineering) * CWEng (Certified Welding Engineer) * CRAW-O or CRAW-T ...
At Volta, part of Keywords Studios, we collaborate with leading game developers to bring high ... We're looking for an Art Director who can set a vision, align teams, and deliver consistently at a ...
At Volta, part of Keywords Studios, we collaborate with leading game developers to bring high ... We're looking for an Art Director who can set a vision, align teams, and deliver consistently at a ...
Programming Director information
See Quebec salary details
$27K - $38K
11% of jobs
$45.1K is the 25th percentile. Wages below this are outliers.
$38K - $49K
22% of jobs
The median wage is $57.8K / yr.
$49K - $60K
21% of jobs
$60K - $71K
10% of jobs
$71K - $82K
5% of jobs
$92.1K is the 75th percentile. Wages above this are outliers.
$82K - $93K
6% of jobs
$93K - $104K
5% of jobs
$104K - $115K
2% of jobs
$115K - $126K
12% of jobs
$126K - $137K
4% of jobs
$137K - $148K
1% of jobs
$27K
$74.9K
$148K
How much do programming director jobs pay per year?
How does a Programming Director typically collaborate with other departments to ensure successful project execution?
What does a programming director do?
What jobs in the US pay 300,000 a year?
What jobs pay 500,000 a year in the US?
What jobs pay 10,000 a month without a degree?
What are the key skills and qualifications needed to thrive as a Programming Director, and why are they important?
What is the difference between Programming Director vs Software Developer?
| Aspect | Programming Director | Software Developer |
|---|---|---|
| Credentials | Bachelor's or higher in Computer Science, Management experience | Bachelor's in Computer Science or related field |
| Work Environment | Leads teams, manages projects, strategic planning | Writes code, develops software, tests applications |
| Industry Usage | Used in media, entertainment, tech companies for overseeing programming | Common across tech, startups, software firms |
| Search Intent | Roles involving leadership and project oversight | Roles focused on coding and software creation |
The Programming Director typically oversees programming teams and manages project strategies, requiring leadership skills and industry experience. In contrast, a Software Developer focuses on coding and developing software applications. While both roles require technical knowledge, the Programming Director's role is more managerial, whereas the Software Developer's role is more technical and hands-on.
Other
Posted 15 days ago
Job description
About The Role
AON3D is seeking a Director, Customer Success to own the end-to-end post-sale customer experience across success planning, software and printer support, renewals, training, and escalations. This is a senior leadership role that bridges commercial and technical functions, replacing responsibilities currently shared across multiple leaders. Reporting to executive leadership, this person will be accountable for building trust with strategic and at-risk accounts, driving renewal performance, and creating the operating rhythms that ensure customers receive consistent, high-quality support. The role is both strategic and hands-on - part account leader, part support operator, part technical program manager.
What You Will Do
- Own the post-sale customer relationship for strategic and at-risk accounts, encompassing onboarding, adoption, training, support-plan value realization, and renewals.
- Lead high-severity customer escalations across printer support, software support, field reliability, and service logistics - converting complex technical situations into clear customer communication with defined timelines and next steps.
- Manage a technical, engineering-focused customer success team to deliver superior customer outcomes.
- Coordinate customer training programs, including on-site sessions, retraining after operator turnover, and training bundled as part of renewal motions.
- Lead renewals for Success Plans, software support, and other aftermarket offerings; structure commercial proposals that align customer needs with service delivery realities.
- Define support boundaries and escalation paths for standard systems, beta systems, and issues requiring engineering engagement.
- Maintain a customer-centric operating rhythm across Success, Applications, Software, and Engineering so internal messaging is aligned before it reaches the customer.
- Ensure customer activity is captured in systems of record, including CRM and ticketing workflows, support history, diagnostic context, and account summaries.
- Partner with Sales on handoff quality, expansion context, renewals, reference-ability, and executive account strategy.
- Build and continuously improve lightweight but rigorous processes for account assignment, support handoffs, field visit follow-up, and customer communications.
What We Are Looking For
- 7+ years in customer success, field service, technical account management, support leadership, or aftermarket operations within a capital equipment, industrial automation, robotics, manufacturing-tech environment.
- Strong commercial instincts: proven track record managing renewals, pricing conversations, and packaging of service, training, and support offerings.
- Technical fluency sufficient to drive triage, set expectations credibly, and communicate effectively with engineering teams - without needing to be the deepest technical resource in the room.
- Experience handling escalations involving hardware, software, field reliability, operator training, and cross-functional root-cause investigations.
- Demonstrated ability to create process from ambiguity: account handoffs, service plans, escalation workflows, customer notes, and team operating cadences.
- Excellent written communication and sound judgment - particularly in determining what to communicate to customers, when to escalate, and how to keep internal and external messaging aligned.
- Experience with CRM and support tooling (e.g., HubSpot) and cross-functional coordination platforms (e.g., Slack-based support workflows).
- Experience with industrial 3D printing, machine tools, lab equipment, factory automation, or other technical hardware sold with ongoing service and support plans is strongly preferred.
- Strong written and oral communication skills in English are required to effectively collaborate with teams, customers, and partners located outside Quebec. French language skills are an asset.
Location and Work Model
Location: Montreal
Work model: Hybrid
Employment type: Full-time, permanent