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Program Support Specialist Jobs in Baltimore, MD

Pepco

Sr Trans Ops Support Specialist

Baltimore, MD · On-site

$102 - $140/hr

The Sr Ops Support Specialist supports the training programs and regulatory compliance requirements for both Initial and Continuing Education training, ensuring that all control room personnel ...

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Exelon

Sr Trans Ops Support Specialist

Baltimore, MD · On-site

The Sr Ops Support Specialist supports the training programs and regulatory compliance requirements for both Initial and Continuing Education training, ensuring that all control room personnel ...

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Showing results 21-40

All JobsProgram Support Specialist JobsProgram Support Specialist Jobs in Baltimore, MD

Program Support Specialist information

See Baltimore, MD salary details

$26.8K

$67.6K

$120.7K

How much do program support specialist jobs pay per year?

As of Sep 4, 2026, the average yearly pay for program support specialist in Baltimore, MD is $67,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $85,500.00 per year, depending on experience, location, and employer.

What is a program support specialist?

Program Support Specialists are professionals who provide administrative and operational support to programs within organizations. They assist with tasks such as scheduling, data entry, record-keeping, communication with stakeholders, and coordinating program activities. Their role is essential for ensuring that programs run smoothly and efficiently, often acting as a bridge between management, staff, and participants. Program Support Specialists may work in various sectors, including education, healthcare, government, and nonprofit organizations.

What does a program support specialist do?

A program support specialist assists the program director with administrative tasks. As a program support specialist, your job duties may include typing up documents, sending emails, answering phones, and organizing paperwork. You find program support specialists in many different industries. There are no formal education requirements to become a program support specialist, but employers may prefer candidates with experience in clerical positions.

What are the key skills and qualifications needed to thrive as a program support specialist, and why are they important?

To thrive as a Program Support Specialist, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by an associate’s or bachelor’s degree in a related field. Familiarity with project management software, Microsoft Office Suite, and database systems is typically required. Excellent communication, problem-solving abilities, and the capacity to multitask help someone stand out in this position. These skills are crucial for efficiently supporting programs, ensuring smooth operations, and enabling teams to meet their objectives.

What are some common challenges faced by program support specialists and how can they be addressed?

Program Support Specialists often juggle multiple tasks and deadlines, such as coordinating schedules, managing documentation, and supporting communication across teams. A common challenge is balancing these responsibilities while ensuring accuracy and timely delivery. To address this, strong organizational skills, effective time management, and proactive communication are essential. Utilizing project management tools and regularly checking in with team members can also help streamline workflows and reduce the risk of overlooked tasks.

What is the difference between Program Support Specialist vs Program Coordinator?

AspectProgram Support SpecialistProgram Coordinator
Required CredentialsTypically an associate's or bachelor's degree; certifications like CAP or PMP are commonUsually a bachelor's degree; certifications like CAP or PMP may be preferred
Work EnvironmentOffice settings, government agencies, nonprofit organizationsOffice environments, community programs, nonprofit and government sectors
Employer & Industry UsageUsed across government, nonprofit, and educational sectors for administrative support rolesCommonly found in similar sectors, focusing on program implementation and coordination
Search & Comparison IntentPeople compare for administrative and support roles within programsPeople compare for roles involving program planning and management

The main difference is that Program Support Specialists focus on administrative and logistical support tasks, while Program Coordinators are more involved in planning, executing, and overseeing program activities. Both roles often require similar credentials and work in similar environments, but their responsibilities differ in scope and focus.

More about Program Support Specialist jobs

What are popular job titles related to Program Support Specialist jobs in Baltimore, MD?

For Program Support Specialist jobs in Baltimore, MD, the most frequently searched job titles are:

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The top searched job categories for Program Support Specialist jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Program Support Specialist jobs?

Cities near Baltimore, MD with the most Program Support Specialist job openings:

Program Support Specialist jobs near you
Infographic showing various Program Support Specialist job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,580 per year, or $32.5 per hour.

Program Support Services Team Manager

Space Telescope Science Institute

Baltimore, MD • On-site

$155K - $180K/yr

Full-time

Re-posted 12 days ago

Key responsibilities

  • Lead staff responsible for understanding, anticipating, and responding to customer and mission needs.

  • Provide leadership and direction to a team of mission liaisons, program support specialists, and project and portfolio managers to ensure IT services align with mission and organizational objectives.

  • Manage staffing, resource allocation, and workload balancing across the team while fostering employee engagement and promoting process improvements.

Job description

The Space Telescope Science Institute (STScI), operated by the Association of Universities for Research in Astronomy (AURA), is NASA's science operations center for missions including the Hubble and James Webb Space Telescopes. STScI leads observation planning, data analysis, public engagement, and data archiving for flagship missions. Our staff include experts in astronomy, engineering, education, information technology, communications, and administration who work together to advance and share discoveries from space.
STScI is seeking a Program Support Services Team Manager to lead a team responsible for customer engagement, mission liaison services, project and portfolio management, and program support functions.
This position supports hybrid work arrangements. Candidates must reside in or be willing to relocate to our local market (MD, DE, VA, PA, DC, or WV).
U.S. Citizenship or Permanent Residency required; ITAR clearance required.
The annual salary range for this title is $155,000 - $180,000. The posted salary range represents a general guideline; however, STScI considers a number of factors when determining base salary offers, such as internal pay equity, the scope and responsibilities of the position, the candidate's experience, education, and skill, and current market conditions.
Program Support Services Team Manager Role and Responsibilities
This role is ideal for a collaborative leader who excels at building relationships, understanding customer needs, and ensuring IT services align with the scientific and operational priorities of STScI.
The Program Support Services (PSS) Team Manager oversees a team of mission liaisons, program support specialists, and project and portfolio managers who serve as key partners between the Information Technology Services Division (ITSD), mission organizations, and Institute stakeholders. The position emphasizes customer success, stakeholder engagement, service alignment, and operational excellence.
Key Responsibilities:
Customer & Stakeholder Engagement
  • Lead staff responsible for understanding, anticipating, and responding to customer and mission needs.
  • Build and maintain strong relationships across STScI, fostering trust, transparency, responsiveness, and a customer-focused culture.
  • Facilitate effective communication of requirements, priorities, timelines, risks, and dependencies between ITSD and stakeholders.
  • Represent ITSD in mission planning activities, technical reviews, and cross-functional working groups.

Technical Leadership & Service Alignment
  • Provide leadership and direction to a team of mission liaisons, program support specialists, and project and portfolio managers.
  • Ensure IT services, capabilities, and priorities align with mission and organizational objectives.
  • Promote the adoption and continuous improvement of project, program, portfolio, and IT service management practices.
  • Partner with Service Desk, infrastructure, cloud, and other technical teams to ensure effective service delivery.
  • Support portfolio governance, operational processes, reporting, and organizational adoption.

Operational & Team Leadership
  • Contribute to ITSD strategy, service development, and operational planning as a member of the management team.
  • Manage staffing, resource allocation, and workload balancing across the team.
  • Identify and implement process improvements while promoting accountability and results.
  • Foster employee engagement through coaching, mentoring, professional development, and continuous learning.

Your Experience, Skills & Qualifications:
  • Bachelor's degree in Information Systems, Computer Science, Business, or a related field, plus 10+ years of progressively responsible technical, operational, or leadership experience; or an equivalent combination of education and experience.
  • Experience in customer success, stakeholder engagement, account management, relationship management, or similar customer-facing leadership roles.
  • Experience leading project, program, and portfolio management functions is required.
  • PMP certification or other project, program, or portfolio management certifications preferred.
  • Strong knowledge of IT Service Management (ITSM) and ITIL practices; related certifications preferred.
  • Demonstrated ability to build effective partnerships across technical, operational, and mission-focused organizations.
  • Excellent communication, collaboration, negotiation, and conflict-resolution skills.
  • Ability to identify risks, communicate proactively, and drive effective mitigation strategies.
  • Experience leading teams, managing resources, balancing priorities, and supporting employee development.

The substitution of additional relevant education and/or experience for stated qualifications may be considered.
TO APPLY: Share your experience by uploading a resume and completing an online application. Applications received by August 17, 2026, will receive full consideration. Applications received after this date will be considered until the position is filled. Reference: 0015936new
Please only use this link to apply: https://apply.workable.com/stsci/j/25427D796F/
We offer an excellent and generous benefits package, tuition reimbursement, flexible work schedules and a stimulating and diverse work environment. Explore our benefits: http://www.stsci.edu/opportunities/benefits
Our world-class astronomical research center is based on the Johns Hopkins University Homewood campus in Baltimore, Maryland. Visit our website to learn more about our missions
Individuals needing assistance with the employment process can contact us at careers@stsci.edu.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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