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Program Support Specialist Ii Jobs (NOW HIRING)

Alluvionic

Program Support Specialist

Alexandria, VA · On-site

Alluvionic is currently seeking experienced applicants for a Program Support Specialist position to support the National Science Foundation (NSF), Technology, Innovation, and Partnerships (TIP ...

OSP LP

PROGRAM SUPPORT SPECIALIST

Pewaukee, WI · On-site

Primary Position Objective Support Borrowers by addressing inquiries related to their loan and ... Requirements & Qualifications: * 2+ yrs experience in the mortgage industry preferred. * High ...

RI International

Peer Support Specialist II

Fife, WA · On-site

$21 - $22/hr

Peer Support Specialist II Job Type: Full-Time / Non-Exempt Shift Details: Sunday, Monday, Tuesday ... Ensures all program elements and expectations are being met. * Provides peer support to engage ...

3-GIS

Support Specialist II

Huntsville, AL · On-site

$60 - $80/hr

Support Specialist II Reports To: Manager, General Support Department: Product Support Summary/Objective: The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS ...

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Program Support Specialist Ii information

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$27K

$68K

$121.5K

How much do program support specialist ii jobs pay per year?

As of Sep 7, 2026, the average yearly pay for program support specialist ii in the United States is $68,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a program support specialist II?

A Program Support Specialist II is a professional who provides administrative and operational support to specific programs within an organization. Their duties often include coordinating program activities, maintaining records, preparing reports, assisting with budgeting, and serving as a liaison between departments or with external stakeholders. This role typically requires strong organizational, communication, and problem-solving skills, as well as familiarity with office software and processes. The 'II' designation indicates a mid-level position, often requiring prior experience in a similar support or administrative role.

What are the key skills and qualifications needed to thrive as a program support specialist II?

To thrive as a Program Support Specialist II, you generally need strong organizational, administrative, and analytical skills, often backed by an associate's or bachelor's degree in business, public administration, or a related field. Familiarity with office software (such as Microsoft Office Suite), database management systems, and sometimes project management tools is typically required. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills for this role. These competencies are crucial for ensuring effective program operations, accurate record-keeping, and seamless coordination across teams.

How does a program support specialist II typically collaborate with different departments within an organization?

A Program Support Specialist II often serves as a bridge between program managers, administrative staff, and other departments such as finance, human resources, and IT. Collaboration usually involves coordinating meetings, facilitating communication, and ensuring that program objectives align with departmental capabilities and resources. Specialists may also help track project milestones, gather data from various teams, and support process improvements, making strong interpersonal and organizational skills essential for success in this role.

What is the difference between Program Support Specialist Ii vs Program Support Specialist I?

AspectProgram Support Specialist IiProgram Support Specialist I
Required CredentialsAssociate's degree or equivalent; some roles may prefer certifications in program managementHigh school diploma or equivalent; entry-level position
Work EnvironmentOffice settings, community programs, or government agenciesSimilar environments, often with less complex responsibilities
Employer & Industry UsageGovernment agencies, non-profits, educational institutionsSame as Program Support Specialist Ii, but at entry level
Common Search & Comparison IntentUnderstanding role differences, career progressionEntry-level position details, responsibilities

The main difference between Program Support Specialist Ii and Program Support Specialist I lies in experience and responsibility level. The Ii role typically requires more experience or education and involves more complex tasks, whereas the I is an entry-level position. Both roles are common in similar industries and work environments, with the Ii position often serving as a stepping stone to higher roles.

More about Program Support Specialist Ii jobs

What job categories do people searching Program Support Specialist Ii jobs look for?

The top searched job categories for Program Support Specialist Ii jobs are:

Program Support Specialist Ii jobs near you
Infographic showing various Program Support Specialist Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,012 per year, or $32.7 per hour.

Program Support Specialist

The Fedcap Group

Springfield, VA • On-site

$20 - $23.99/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description


What You'll Do
As Program Support Specialist you will be responsible for overseeing all client documentation across Group Day and Group Supported Employment. You will ensure high-quality service delivery, regulatory compliance, and the development of person-centered individual service plans while fostering strong relationships with vendors, staff, and stakeholders.
Your responsibilities will include:
Training Supervision & Mentoring
  • Oversee documentation training for program staff.
  • Provide coaching, mentoring, and support to direct support staff on best practices, service delivery, and professional conduct.
  • Ensure effective communication and collaboration between teams, managers, and service directors.

Individual Support & Rehabilitation
  • Assess and address individual concerns, ensuring the involvement of appropriate support staff.
  • Develop individualized rehabilitation goals for workforce acclimation and interpersonal skills development.
  • Conduct internal functional assessments and implement person-centered plans aligned with behavioral and therapeutic goals.
  • Lead Person-Centered Planning (PCP) and Interdisciplinary Team (IDT) meetings, maintaining updated audit schedules and compliance documentation.

Program Development & Community Engagement
  • Support community education and outreach efforts to increase program awareness and engagement.

Compliance & Reporting
  • Ensure adherence to Medicaid, Licensing, CARF, and other regulatory requirements.
  • Conduct file audits to maintain accurate service records and ensure compliance with Human Rights, HCBS Rights, Health & Safety, and state licensure regulations.
  • Prepare and maintain quarterly and annual reports, ensuring timely data collection and outcome tracking.
  • Monitor direct support professionals' (DSPs) compliance with documentation, procedural, and policy requirements.

You're a great fit for this position if you have:
  • Bachelor's degree or coursework in human services, psychology, behavior management, or related field preferred, or equivalent work experience.
  • Minimum of (3) three years working with individuals with disabilities in vocational, residential, or recreational programs.
  • Customer service experience required.
  • (3) Three years of experience working with Licensing, Medicaid, and CARF regulations preferred.
  • Valid driver's license with fewer than six points required.
  • U.S. Citizenship preferred to meet federal clearance requirements for secure government facilities.
  • Willingness to work at various program locations as needed.
  • Strong understanding of Medicaid, CARF, and state licensure requirements.
  • Knowledge of individual assessment, service planning, and behavioral supports.
  • Familiarity with employment readiness programs, community engagement, and direct support training.
  • Ability to mentor and develop direct support staff, fostering professional growth and service excellence.
  • Strong verbal and written communication skills for staff coordination, vendor collaboration, and family engagement.
  • Analytical thinking to address compliance issues, program challenges, and staff concerns.
  • Ability to prioritize tasks, manage schedules, and meet deadlines across multiple service locations.
  • Capacity to work in varied program locations, adjusting to organizational and service needs.
  • Ability to interpret and enforce policies while maintaining service excellence.
  • Sensitivity to diverse backgrounds, fostering inclusive and respectful service environments.

Compensation & Benefits
  • Compensation: $20-$23.99 Per hour
  • Benefits
    • Health insurance (Medical, Dental, Vision)
    • Paid time off (Vacation, Sick, Floating)
    • Retirement plan 403(b)
    • Flexible Spending Account (FSA)
    • Commuter Benefits
    • Life/Accident insurance
    • Short-term Disability Insurance
    • Long-term Disability Insurance
    • Employee Assistance Plan (EAP)

Who We Are
The mission of MVLE is to create futures one person at a time for people with disabilities and other barriers through employment and support services.
MVLE is about working with purpose to employ and support people living with disabilities. Since 1971, MVLE has successfully provided a broad range of services that cater to the diverse needs of individuals through specialized training and services to foster their personal and professional growth. MVLE provides opportunities for people with disabilities to find their independence through community-based social activities, supported employment and customized skills training.
Together, we work to accomplish these goals by utilizing an extensive network of partners and cultivating relationships with government and affiliate agencies.
Website: https://www.mvle.org/
MVLE joined The Fedcap Group in 2018.
The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity.

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