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Program Support Specialist Ii Jobs (NOW HIRING)

CalHR

Child Support Specialist I or II

Sacramento, CA · On-site

$21.48 - $24.27/hr

... program area or specialized department system. Examples of Duties Child Support Specialist I ... Child Support Specialist II: Typical Duties, Employment Standards and KSAs Duties for the Child ...

Pherson

Program Support Specialist - Mid

Springfield, VA · On-site

$90K - $105K/yr

Pherson is seeking a Program Support Specialist - Mid to support the administration of foreign language testing programs, including scheduling, proctoring exams, and maintaining accurate records.

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Program Support Specialist Ii information

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$121.5K

How much do program support specialist ii jobs pay per year?

As of Aug 14, 2026, the average yearly pay for program support specialist ii in the United States is $68,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a program support specialist II?

A Program Support Specialist II is a professional who provides administrative and operational support to specific programs within an organization. Their duties often include coordinating program activities, maintaining records, preparing reports, assisting with budgeting, and serving as a liaison between departments or with external stakeholders. This role typically requires strong organizational, communication, and problem-solving skills, as well as familiarity with office software and processes. The 'II' designation indicates a mid-level position, often requiring prior experience in a similar support or administrative role.

What are the key skills and qualifications needed to thrive as a program support specialist II?

To thrive as a Program Support Specialist II, you generally need strong organizational, administrative, and analytical skills, often backed by an associate's or bachelor's degree in business, public administration, or a related field. Familiarity with office software (such as Microsoft Office Suite), database management systems, and sometimes project management tools is typically required. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills for this role. These competencies are crucial for ensuring effective program operations, accurate record-keeping, and seamless coordination across teams.

What is the difference between Program Support Specialist Ii vs Program Support Specialist I?

AspectProgram Support Specialist IiProgram Support Specialist I
Required CredentialsAssociate's degree or equivalent; some roles may prefer certifications in program managementHigh school diploma or equivalent; entry-level position
Work EnvironmentOffice settings, community programs, or government agenciesSimilar environments, often with less complex responsibilities
Employer & Industry UsageGovernment agencies, non-profits, educational institutionsSame as Program Support Specialist Ii, but at entry level
Common Search & Comparison IntentUnderstanding role differences, career progressionEntry-level position details, responsibilities

The main difference between Program Support Specialist Ii and Program Support Specialist I lies in experience and responsibility level. The Ii role typically requires more experience or education and involves more complex tasks, whereas the I is an entry-level position. Both roles are common in similar industries and work environments, with the Ii position often serving as a stepping stone to higher roles.

How does a program support specialist II typically collaborate with different departments within an organization?

A Program Support Specialist II often serves as a bridge between program managers, administrative staff, and other departments such as finance, human resources, and IT. Collaboration usually involves coordinating meetings, facilitating communication, and ensuring that program objectives align with departmental capabilities and resources. Specialists may also help track project milestones, gather data from various teams, and support process improvements, making strong interpersonal and organizational skills essential for success in this role.
More about Program Support Specialist Ii jobs

What job categories do people searching Program Support Specialist Ii jobs look for?

The top searched job categories for Program Support Specialist Ii jobs are:

Program Support Specialist Ii jobs near you
Infographic showing various Program Support Specialist Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,012 per year, or $32.7 per hour.

Program Support Specialist

Gesher Human Services

Southfield, MI • On-site

$50K - $62K/yr

Full-time

Re-posted 6 days ago

Job description

DEPARTMENT: Workforce Development

SUPERVISOR: Program Manager, Director, Assistant Manager, Oakland80 Director/Manager

MISSION AND VALUES

MISSION: Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher’s workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.

VALUES: People First, Integrity, Forward Thinking, Kindness

GENERAL JOB DESCRIPTION

The Program Support Specialist will provide general program support for various workforce initiatives. This position will assist with general program services, including document verification, determining eligibility, data entry and report preparation, and identifying and executing outreach strategies. This position ensures the accuracy, completeness, and compliance of participant records and program documentation, supports the distribution and tracking of supportive services and training supports, and provides administrative and data support for special projects.

QUALIFICATIONS

Education: Bachelor’s degree in human services, social work, education, human resources, business, or related field required.

Other: One to two years of experience engaging disadvantaged individuals in career, education, or personal/family development. Knowledge of Metro Detroit human service agencies and services a plus. Ability to work well in a team environment, handle multiple assignments, and meet deadlines. Strong written communication skills with the ability to write clear, structured, and articulate communications. Attention to detail and strong technology and data entry skills, including MS Office.

DUTIES AND RESPONSIBILITIES

  • Conduct routine audits of participant records and program documentation to verify accuracy, completeness, and compliance with funding source requirements.
  • Assist in completion and verification of customer eligibility documentation and program paperwork to confirm proper determination and enrollment in accordance with applicable guidelines.
  • Enter, maintain and monitor participant data and performance entered in OSMIS and other workforce data systems, identifying and correcting errors or inconsistencies to ensure data integrity.
  • Serve as a quality control checkpoint for data inputs across program areas, flagging discrepancies and working with career coaches and program staff to resolve them.
  • Prepare data quality reports and fulfill data requests for management that surface trends in program and participant performance.
  • Coordinate with career planners, partner organizations, and customers as needed to obtain missing documentation, resolve data gaps, and confirm status of barrier and referral resolution.
  • Monitor the allocation and distribution of supportive services and training supports, ensuring funds are appropriately authorized, tracked, and documented in accordance with program guidelines.
  • Provide support for special projects, including data verification, reconciliation, reporting, administrative tracking, and other tasks, as assigned.
  • Provide orientation to available services and resources as a secondary function in support of customer-facing staff.
  • Other duties as assigned.

WORKING CONDITIONS

Environmental Conditions:

  • Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period.

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, and kneel to install computer equipment.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting is required.

Accommodations: As appropriate and fiscally reasonable.

NON-EXEMPT

This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act.

The above job description is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this job description in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability.

This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.”

Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.