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Program Support Specialist Ii Jobs (NOW HIRING)

Pherson

Program Support Specialist - Mid

Springfield, VA · On-site

$90K - $105K/yr

Pherson is seeking a Program Support Specialist - Mid to support the administration of foreign language testing programs, including scheduling, proctoring exams, and maintaining accurate records.

Inogen

Part Time Support Specialist I

Poughkeepsie, NY

$19.44 - $22.36/hr

Successfully complete all required safe driving programs, abide by applicable motor vehicle laws ... Support Specialist II In addition to items listed for RDM Support Specialist I, a RDM Support ...

Vertech

INCS Support Specialist II (Swing or Night Shift) An INCS Support Specialist II is where troubleshooting turns into ownership. You're the escalation point when Level 1 needs backup, the one who digs ...

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Hayward

Marketing Program Support Specialist

Clemmons, NC · On-site

$17.25 - $22.50/hr

Marketing Program Support Specialist HaywardIndustries. (NYSE "HAYW"is the largest manufacturer of ... * 2+ years of experience in a customer-facing role focused on loyalty, satisfaction, or program ...

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Program Support Specialist II information

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How much do program support specialist ii jobs pay per year?

As of Aug 9, 2026, the average yearly pay for program support specialist ii in the United States is $68,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a program support specialist II?

A Program Support Specialist II is a professional who provides administrative and operational support to specific programs within an organization. Their duties often include coordinating program activities, maintaining records, preparing reports, assisting with budgeting, and serving as a liaison between departments or with external stakeholders. This role typically requires strong organizational, communication, and problem-solving skills, as well as familiarity with office software and processes. The 'II' designation indicates a mid-level position, often requiring prior experience in a similar support or administrative role.

What are the key skills and qualifications needed to thrive as a program support specialist II?

To thrive as a Program Support Specialist II, you generally need strong organizational, administrative, and analytical skills, often backed by an associate's or bachelor's degree in business, public administration, or a related field. Familiarity with office software (such as Microsoft Office Suite), database management systems, and sometimes project management tools is typically required. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills for this role. These competencies are crucial for ensuring effective program operations, accurate record-keeping, and seamless coordination across teams.

What is the difference between Program Support Specialist Ii vs Program Support Specialist I?

AspectProgram Support Specialist IiProgram Support Specialist I
Required CredentialsAssociate's degree or equivalent; some roles may prefer certifications in program managementHigh school diploma or equivalent; entry-level position
Work EnvironmentOffice settings, community programs, or government agenciesSimilar environments, often with less complex responsibilities
Employer & Industry UsageGovernment agencies, non-profits, educational institutionsSame as Program Support Specialist Ii, but at entry level
Common Search & Comparison IntentUnderstanding role differences, career progressionEntry-level position details, responsibilities

The main difference between Program Support Specialist Ii and Program Support Specialist I lies in experience and responsibility level. The Ii role typically requires more experience or education and involves more complex tasks, whereas the I is an entry-level position. Both roles are common in similar industries and work environments, with the Ii position often serving as a stepping stone to higher roles.

How does a program support specialist II typically collaborate with different departments within an organization?

A Program Support Specialist II often serves as a bridge between program managers, administrative staff, and other departments such as finance, human resources, and IT. Collaboration usually involves coordinating meetings, facilitating communication, and ensuring that program objectives align with departmental capabilities and resources. Specialists may also help track project milestones, gather data from various teams, and support process improvements, making strong interpersonal and organizational skills essential for success in this role.
More about Program Support Specialist II jobs
What job categories do people searching Program Support Specialist Ii jobs look for? The top searched job categories for Program Support Specialist Ii jobs are:
Program Support Specialist II jobs near you
Infographic showing various Program Support Specialist Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,012 per year, or $32.7 per hour.

Program Support Specialist - Mid

Pherson

Springfield, VA • On-site

$90K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Overview:


Pherson is seeking a Program Support Specialist – Mid to support the administration of foreign language testing programs, including scheduling, proctoring exams, and maintaining accurate records. This role coordinates with internal and external stakeholders to ensure timely task completion, supports program operations and outreach efforts, and helps maintain systems, schedules, and reporting processes. This position is contingent upon contract award with an anticipated start date of August 1st, 2026. 

Job Title: Program Support Specialist - Mid

LCAT: Office Management/Staff Officer – Level 3

Location: Springfield, VA

Operating Hours and Expectations: This position anticipates onsite work with standard work hours, Monday-Friday

Security Clearance: TS/SCI required w/ eligibility for a CI Poly

Position Type: Full-Time

Salary Range: $90,000-105,000

Key Responsibilities:

  • Provide services as a focal point for foreign language and related testing.
  • Administer and proctor testing.
  • Ensure proper safeguarding of data, assistance in the accountability and maintenance of the NGA Language Lab and testing room equipment.
  • Update PeopleSoft records on all individuals who take the Defense Language Proficiency Test (DLPT), Oral Proficiency Interview (OPI), or DoD approved foreign language tests.
  • Administer the DLPT for eligible employees, to include federal civilian employees, military personnel, and contractors, if applicable.
    • Schedule the OPI with the Defense Language Institute, when applicable.
    • Complete personnel action requests (PARs) for individuals who qualify for foreign language proficiency pay.
  • Collaborate with the other members of HDN and coordinate and collaborate with NGA Directorates and Offices to ensure the NGA foreign language-testing program meets their requirements.
  • Support HDN administration of processes for:
    • Submission of PAR after receipt of test results, where applicable
    • Updating PeopleSoft records
    • Maintaining schedules to complete office suspense
    • Documenting reasons for delay and updating schedules
    • Marketing endeavors include regular updating training announcements to webpage, in-person attendance at NGA sponsored events (NST Conferences, New Employee Orientation, Deployer Conferences, and other briefings/office related meetings).
    • Back-up for NGA West for course facilitation to include escorting instructors, receiving, and distributing materials.
    • Responsible for regularly updating HDN’s website and correlative training links.
    • Roundtable Culture and Language Exchange Program (RCLEP) to include maintaining the Wiki’s and blogs and developing collaborative site for each group.
    • Serve as HDN’s point of contact for the NAVIGATE NGA New Employee Orientation will collaborate with NAVIGATE staff to ensure HDNP programs are presented to new employees
    • Responsible for maintaining HDNP’s English enhancement webpage
  • Support HDN efforts concerning the NGA Human Geography efforts.
  • Collaborate with members of NGA, DoD, and the IC on response to taskers, to include data calls metrics, corporate communications, business process improvement, strategic planning, and CONOPs


Qualifications:


Required Skills:

  • Minimum 6 months demonstrated experience using DTS.
  • Minimum 12 demonstrated experience tracking and managing formal taskers.
  • Minimum 6 months demonstrated experience using SharePoint.

Desired Skills:

  • Level 1 proficiency in a foreign language in accordance with the Defense Language Proficiency Test (DLPT).
  • Familiarization with Human Language Technology tools such as Mango, SOFTS, Foreign Language Play-Away, GLOSS, etc.

About Pherson: Pherson was founded in response to requests for analytic, instructional, and management support from the Intelligence Community. We are a dynamic team of driven, supportive, and highly skilled professionals dedicated to providing top quality consulting, leadership development, and training services to the US Government and commercial clients. To learn more about us and the important work we do with our clients, visit our website at www.pherson.org.


Benefits: Health, dental & vision; LTD/STD & life insurance; PTO, sick leave & holidays; 401k.


Equal Opportunity Employer: Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected class.