Program Support Manager Jobs in Burnet, TX (NOW HIRING)

About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
As the Sr Program Specialist, Analyst Relations, you'll help manage the day-to-day programs and operations that enable a best-in-class Analyst Relations function. You'll coordinate analyst briefings and inquiries, manage research calendars, oversee deliverables for analyst evaluations, track program metrics, and ensure cross-functional initiatives remain organized and on schedule.
You'll serve as the operational backbone of the Analyst Relations team: building scalable processes, maintaining program visibility, and helping transform complex initiatives into well-executed programs. Success in this role requires exceptional organization, attention to detail, communication skills, and the ability to keep multiple stakeholders aligned around common goals.
While previous Analyst Relations experience is a plus, it is not required. We're looking for someone with strong program management skills, experience coordinating cross-functional initiatives, and a passion for operational excellence.
Here's a closer look at this key role:

• Own Analyst Relations Program Execution: Coordinate the ongoing cadence of analyst briefings, inquiries, advisory sessions, industry events, and research participation by managing schedules, timelines, agendas, deliverables, and follow-up actions.
• Coordinate Industry Research: Manage project plans for analyst evaluations including Gartner, IDC, Forrester, GigaOm, EMA, ISG, and other firms by coordinating contributors, tracking milestones, facilitating reviews, and ensuring timely submissions.
• Drive Cross-Functional Execution: Partner closely with Product Marketing, Product Management, Corporate Marketing, Executive Staff, Customer Marketing, Sales, and other stakeholders to coordinate deliverables supporting Analyst Relations initiatives.
• Build Operational Excellence: Maintain project plans, annual calendars, analyst databases, relationship tracking, knowledge repositories, documentation, and standard operating procedures that improve consistency and scalability across the Analyst Relations function.
• Measure Program Success: Track and report on Analyst Relations KPIs including briefing activity, report publication schedules, analyst engagements, competitive coverage, and overall program performance.
• Improve Processes: Continuously identify opportunities to streamline workflows, automate repetitive tasks, improve documentation, and enhance the efficiency and effectiveness of the Analyst Relations program.
• Support Executive Engagements: Coordinate executive briefing logistics, prepare meeting materials, develop timelines, manage follow-up activities, and ensure executives are well-prepared for analyst interactions.

What You'll Need:

• 5+ years of experience in program management, project management, marketing operations, product marketing, communications, Analyst Relations, or a related function within a B2B enterprise software company.
• Demonstrated ability to manage multiple concurrent programs involving numerous stakeholders, competing priorities, and tight deadlines.
• Exceptional organizational skills with outstanding attention to detail.
• Excellent written and verbal communication skills.
• Proven ability to build trusted relationships across cross-functional teams and effectively collaborate with senior leaders.
• Strong ownership mindset with the ability to work independently while proactively driving initiatives forward.
• Tools and tech: experience using project management platforms such as Asana or similar tools, strong proficiency with Google Workspace and Slack, familiarity and use of enterprise AI (e.g. ChatGPT, Gemini) as well as an AI-first mindset

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Anticipated Application Close Date: 10/26/26
LogicMonitor is an Equal Opportunity EmployerAt LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.
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LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page.
The Base Salary range for this role is:
$86,205-$110,000 USD
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
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