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Program Support Assistant Jobs in Rockford, IL (NOW HIRING)

Klehm Arboretum & Botanic Garden Inc

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SEASONAL GROUNDS & EVENT SUPPORT ASSISTANT

Rockford, IL · On-site

$18 - $22/hr

POSITION SUMMARY This temporary position is 32-40 hours per week and provides hands-on support for ... High school diploma or GED equivalent, or current enrollment in a program leading to a GED ...

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Rockford, IL

Program Support Assistant information

See Rockford, IL salary details

$26.5K

$45.4K

$57K

How much do program support assistant jobs pay per year?

As of Aug 10, 2026, the average yearly pay for program support assistant in Rockford, IL is $45,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $49,000.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Rockford, IL? For Program Support Assistant jobs in Rockford, IL, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Rockford, IL look for? The top searched job categories for Program Support Assistant jobs in Rockford, IL are:
What cities near Rockford, IL are hiring for Program Support Assistant jobs? Cities near Rockford, IL with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Rockford, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,368 per year, or $21.8 per hour.

Veterans Program Support Specialist

Rock Valley Community Programs, Inc.

Janesville, WI • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

VETERANS DEPARTMENT PROGRAM SUPPORT SPECIALIST
Rock Valley Community Programs provides transitional and supportive housing, addiction and mental health treatment services to adults in the Rock County area. We provide these services to homeless male veterans; clients connected to the criminal justice system and outpatient care to anyone needing assistance with addiction and/or mental health treatment.
Position:
The Program Support Specialist will ensure program compliance based on policy and procedure plus contract guidelines for a Community-Based Residential Facility (CBRF).
Shift: Sunday - Thursday 1pm-9pm
Pay: Starting $20 + $2 premium for weekend hours worked.
Key Responsibilities:
  • Ensure facility security and safety by monitoring alarms, cameras, doors, visitor logs, searches, and emergency/crisis procedures.
  • Conduct regular resident accountability checks, including headcounts, sign-in/out logs, chores, and enforcing rules/sanctions.
  • Perform urinalysis/breathalyzer testing and report incidents or overdue reports as needed.
  • Manage and monitor resident medications upon intake.
  • Handle communication tasks such as answering phones, responding to crisis calls, checking emails/shift logs, and maintaining teamwork.
  • Secure and report resident financial transactions.
  • Complete resident intakes, inventories, and transportation using agency vehicles when needed.
  • Maintain accurate documentation and reports, including incident reports, police contact reports, and resident information boards.
  • Assist with clerical and office duties such as filing, copying, stocking supplies, and forwarding mail.
  • Support dietary/kitchen monitoring and assist residents with meals/food prep when needed.
  • Participate in attendance expectations, including punctuality, shift completion, and occasional mandated overtime.
  • Provide general support to residential staff and residents, including outings, cleaning supplies, and abandoned property handling.
Qualifications:
  • Strong judgment, problem-solving, and communication skills
  • Ability to remain calm in high-pressure situations
  • Working knowledge of computers, or willingness to learn
  • Prior experience in corrections, human services, or security is a plus
  • Must be able to sit, stand and walk for extended periods of time
  • Occasionally lift/move up to 25 pounds.
  • Valid driver’s license and clean driving record
  • Must complete TB test, and drug screening (on-site).
  • Completion of CPR, First Aid, CBRF Fire Safety, and Choking training within 90 days
  • Employment is contingent upon passing a state and federal background check.
Benefits:
  • Health/Dental/Vision Insurance 1st of the month after date of hire
  • Company Paid:
    • Short and Long-Term Disability
    • Life Insurance
  • Paid Time Off: Vacation, PTO and Sick Time
  • Retirement Savings Programs
  • Opportunities for growth and advancement
  • Paid training and certifications
Rock Valley Community Programs, Inc is an Equal Opportunity/Affirmative Action Employer.
EOE/M/F/Vet/Disabled

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