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Program Support Assistant Jobs in Mountain View, CA

Hively

Sr. Billing and Program Support Specialist

Oakland, CA · Hybrid

$22 - $29.75/hr

Generate reports from Exym to be used for accurate and timely data entry into Smart Care * Assist ... program; support with verifying monthly eligibility for Medi-Cal and Alameda Alliance clients ...

Noblesoft Technologies

Webcast Support

Santa Clara, CA · On-site

$18.75 - $25/hr

... programs like Adobe Premiere Pro * Provide expert Conference Room AV Support, including ... * Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure ...

YMCA

Camp Program Specialist II

La Honda, CA · On-site

$677.60/wk

Mentor and support less experienced Program Specialists and Cabin Leaders. * Set up and maintain program areas, ensuring all equipment is safe and properly managed. * Assist in planning and leading ...

Salvation Army

Corps Assistant

Oakland, CA · On-site

Position Summary The Corps Assistant supports the Corps Officers/Ministry Leader in the leadership, coordination, development, and operation of Corps ministries, community outreach programs ...

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Mountain View, CA

Program Support Assistant information

See Mountain View, CA salary details

$31.3K

$53.5K

$67.2K

How much do program support assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for program support assistant in Mountain View, CA is $53,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $57,800.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Mountain View, CA? For Program Support Assistant jobs in Mountain View, CA, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Mountain View, CA look for? The top searched job categories for Program Support Assistant jobs in Mountain View, CA are:
What cities near Mountain View, CA are hiring for Program Support Assistant jobs? Cities near Mountain View, CA with the most Program Support Assistant job openings:
Program Support Assistant jobs near you

Sr. Billing and Program Support Specialist

Hively

Oakland, CA • Hybrid

$22 - $29.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Who We Are
Hively's mission is to build meaningful connections with families and communities, ensuring access to resources every child in Alameda County needs to thrive. Our vision is to transform the lives of children and families to benefit all communities and ensure a promising future for generations to come. We believe that through subsidized child care, mental health support, and community services centered in families of all types and backgrounds, we can profoundly impact the communities we serve.  If this resonates with you, we invite you to apply to join our team.

Our Team & Culture
Our Team at Hively is a passionate and diverse group of individuals from a wide range of different lived experiences, backgrounds and professional expertise. We strive every day to create an environment for families and staff that is inclusive and welcoming of different experiences and perspectives. We prioritize learning, listening, and growing together and to foster a culture of respect. 

The Opportunity

We are looking to fill the role of Billing and Program Support Specialist (Clinical Services). If you're detail-oriented, organized, and interested in the intersection of data systems and client care, this could be a great fit. In this role, you'll support the Medi-Cal billing process through the County's Medi-Cal billing system (Smart Care) and our EHR (Exym), help keep our records accurate and up to date, and be a valuable part of ensuring our services are delivered-and reimbursed-smoothly and efficiently. You also will help with client intake scheduling, closing out clinical files, and other administrative duties, as needed.

This is a great opportunity for someone who wants to deepen their knowledge of billing systems, county requirements, and the Medi-Cal system of care. You'll work closely with our clinical staff and have the opportunity to build expertise as a power user of Smart Care and Exym. As our Billing and Program Support Specialist, your work will directly impact our ability to deliver timely, effective, and uninterrupted mental health services to those who rely on us.

Location & Schedule

This role is based in Oakland, with a standard schedule of  9:30 AM to 6:00 PM. Occasional travel to Pleasanton and San Leandro may be required with advance notice.

After six months of employment, you may become eligible for a hybrid schedule offering up to one remote day per week.

What you will do:
  • Open and register new client program records in Smart Care after the first completed session
  • Support our clinical team to ensure timely and complete registration paperwork
  • Complete timely and accurate service data entry (billing) weekly into Smart Care
  • Ensure client diagnoses are consistent and accurately matched between Exym and Smart Care, and regularly update Smart Care to reflect any changes made in Exym
  • Track and support completion of annual assessments; enter data within required timelines
  • Monitor discharges in Exym and complete discharge documentation in Smart Care in timely fashion
  • Generate reports from Exym to be used for accurate and timely data entry into Smart Care
  • Assist with monthly reconciliation between Smart Care and Exym
  • Archive hard files and support file closeout for discharged clients
  • Support clients with record requests
  • Attend ACBH trainings to stay current on Smart Care data requirements
  • Support new client intake and scheduling as needed
  • Provide other support as needed. This potentially includes handling data entry into Smart Care for all County referrals (scheduled and non-scheduled); assisting with collecting daily rosters for our General Assistance Mental Health Evaluations program; support with verifying monthly eligibility for Medi-Cal and Alameda Alliance clients; support entering CANS data into required County system
What you should bring:
  • Minimum 2 years experience working in a data entry role with a proven track record of completing timely and accurate data entry.  Demonstrated ability to follow strict data entry protocols and experience validating data for accuracy
  • Previous experience in medical or behavioral health environment
  • Experience in workflow process development and identifying areas for process improvement
  • Strong attention to detail and comfort working with data
  • Loves data entry and enjoys working within structured systems
  • Tech-savvy and quick to learn new systems and tools; eager to become a power user of both systems (Smart Care and Exym)
  • Proficient in MS Word, Excel, and Google Suite
  • Organized, patient, and able to manage competing timelines
  • Comfortable working with confidential client information; Knowledge of HIPAA policies and best practices
  • Adaptability to changing organizational needs, conditions and work responsibilities
  • An ongoing improvement and process-oriented mindset
  • Personable, collaborative, and able to work well with both clinical and administrative staff
  • Strong Customer service and conflict management skills
  • Interest in mental health, especially Medi-Cal programs
  • Prior experience directly interacting with clients or customers
  • Prior experience entering data into an Electronic Health Record (EHR) system is preferred 
  • Prior knowledge of county contracts or Medi-Cal billing is a bonus
  • Flexibility to work from other office locations as required
Preferred Knowledge, Skills and Abilities
  • Prior knowledge of county contracts or Medi-Cal billing is a bonus
  • Bachelor's degree preferred 
$31.10 - $33.50 an hour
Salary ranges are based on industry data, and final employment offer will be determined based upon factors including but not limited to an applicant's experience, specialized skills, and internal alignment.
Benefits
* Medical, dental, and vision plans covered at 100% for the employee 
* Health & Dependent Care FSA
* 14 Paid Holidays + 4 flex holidays, including your birthday!
* Generous paid time off policy (over 3 weeks per year)
* Tuition Reimbursement ($1,000/year)
* Employee Appreciation Program
* Life & Long Term Disability Insurance covered 100% by Hively
* 403(b) plan
* SEP-IRA plan with an employer contribution of 5% of annual salary
* Learning & Development Opportunities
* Financial wellness program with unlimited access to personal financial advisors
* Industry competitive salary ranges

* Note: Benefits described apply to full-time, permanent positions only. Internships, temporary, part-time, or contract roles are not generally eligible for most benefits.

Welcoming Candidates from All Backgrounds
Hively is proud to be an equal opportunity employer. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.

Please note that applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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