Program Support Assistant Jobs in Markham, ON (NOW HIRING)

Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI) a not-for-profit national trade association that represents and advocates for member companies in the Heating, Ventilation, Air Conditioning and Refrigeration industry (HVACR). Our members include wholesalers, manufacturers, contractors, and other professionals with an interest in this industry and improving its impact on the environment. We’ve been around for more than 50 years and believe it or not, still growing!
We are seeking an organized and service-focused Program Co-ordinator - Environmental Services to support the administration and delivery of environmental stewardship programs, including Refrigerant Management Canada and the Thermostat Recovery Program.
Working closely with the Manager, Environmental Services, you will help keep programs running smoothly by coordinating reporting, audits, records, stakeholder communications, outreach activities, and day-to-day program requirements. This is a strong opportunity for someone early in their career who enjoys detail-oriented work, building relationships, and contributing to meaningful environmental programs.
This posting is for an existing vacancy.
The salary range for this role is $50,000-$55,000 annually.
What You Will Do 
* Support the planning, administration, implementation, reporting, and tracking of environmental stewardship programs.
* Maintain accurate program records, databases, documentation, policies, procedures, and compliance information.
* Assist with annual provincial stewardship reports and updates to provincial stewardship program plans.
* Coordinate annual audit activities with external auditors and gather required supporting information.
* Provide responsive service and program support to members, contractors, wholesalers, manufacturers, collection depots, service partners, Board members, and other stakeholders.
* Develop effective working relationships with government departments, stewardship organizations, committees, task teams, and industry partners.
* Monitor program budgets and support the preparation of annual budgets.
* Support program marketing, education, outreach, and engagement materials.
* Participate in meetings, working groups, stewardship associations, industry events, and conferences, as required.
* Identify and implement opportunities to improve program processes, communications, service delivery, and overall effectiveness.
What You Bring
* A post-secondary degree or diploma in business administration, environmental studies, or a related field, or an equivalent combination of education and experience.
* One to three years of experience in program coordination, environmental compliance, extended producer responsibility programs, or a comparable corporate environment.
* Strong organizational skills, attention to detail, and the ability to manage records, databases, deadlines, and multiple priorities.
* Professional communication and interpersonal skills, with a service-oriented approach to working with internal and external stakeholders.
* Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint; database management experience is an asset.
* The ability to work independently and collaboratively in a fast-paced environment.
* Experience with a trade association, not-for-profit organization, stakeholder relations, or Board members is an asset.
 Why Join Us?
* Hybrid Model: Work 4 days in-office near Toronto Pearson Airport, with remote Fridays to recharge.
* Vacation & Benefits: Start with 3 weeks of vacation, comprehensive benefits, and Health Care Spending Account (HCSA) top-up.
* Retirement Ready: Employer RRSP contributions after 1 year.
* Impactful Work: Be part of a tight-knit, purpose-driven team working on big climate and energy issues that affect every Canadian.
Please note that AI-assisted tools may be used to support the preliminary screening of applications. All applicant assessments and hiring decisions involve human oversight.
HRAI is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with HRAI values and all applicable legislation.
We thank all applicants for their interest; only those selected for an interview will be contacted. Hiring is subject to successful completion of a background verification and integrity check.