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Program Support Assistant Jobs in Crystal Lake, IL

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Program Support Assistant information

See Crystal Lake, IL salary details

$25.7K

$44K

$55.3K

How much do program support assistant jobs pay per year?

As of Aug 19, 2026, the average yearly pay for program support assistant in Crystal Lake, IL is $43,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $47,500.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are popular job titles related to Program Support Assistant jobs in Crystal Lake, IL?

For Program Support Assistant jobs in Crystal Lake, IL, the most frequently searched job titles are:

What job categories do people searching Program Support Assistant jobs in Crystal Lake, IL look for?

The top searched job categories for Program Support Assistant jobs in Crystal Lake, IL are:

What cities near Crystal Lake, IL are hiring for Program Support Assistant jobs?

Cities near Crystal Lake, IL with the most Program Support Assistant job openings:

Infographic showing various Program Support Assistant job openings in Crystal Lake, IL as of June 2026, with employment types broken down into 8% As Needed, 75% Full Time, and 17% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,961 per year, or $21.1 per hour.

Anticipated District Health Sciences Pathway Program Supervisor

Township High School District 214

Arlington Heights, IL โ€ข On-site

Full-time

Posted 15 days ago


Job description

Position Type:
SUPERVISORY/Supervisor
Date Posted:
8/4/2026
Location:
Forest View Educational Center
Date Available:
08/10/2026
Closing Date:
09/04/2026
The District Health Sciences Pathway Program Supervisor
leads, coordinates, and oversees the district's health services and career pathway programs, ensuring alignment with state requirements, industry standards, and community needs. This role manages all aspects of the Dual Credit CNA and Early College Health Sciences initiatives from curriculum development, postsecondary and clinical partner outreach, and regulatory compliance to instructor onboarding, master scheduling, and student certification processes. Serving as a liaison between district leadership, school health staff, postsecondary partners, and local healthcare agencies, the Coordinator drives continuous program growth, supports staff and student wellness, and ensures equitable access and success for all students. This position works closely with the Director of Curriculum and Equitable Practices to support and maintain district career pathways in health sciences.
Skills Required
To perform this job successfully, an individual must demonstrate satisfactory performance in each essential duty. The requirements listed below represent the skills and abilities required for this position.
  • Clinical experience and medical terminology needed for professional collaboration and program support
  • Direct clinical and health competency
  • Complex scheduling and operations management
  • Partner relations
  • Regulatory compliance and credentialing
  • Advanced proficiency in the administration and optimization of productivity suites (e.g. Google Workspace, Office 365)
  • Ability to maintain composure in difficult situations to keep a respectful and friendly environment for students and staff.
  • Ability to establish and maintain effective working relationships with staff members, students, and community partners
  • Ability to communicate clearly and effectively, both orally and in writing, to perform essential job duties
  • Ability to maintain and grow current job skills as directed
  • Effective human relations and problem-solving skills
  • Strong orientation toward providing customer service
  • Strong work ethic and organizational skills
  • Ability to maintain confidentiality

Essential Functions
  • Assists the Early College Program Supervisor in coordinating, planning, and implementing the dual credit CNA program with postsecondary partners and district CNA course instructors.
  • Ensures students complete state testing/competency exams and dual credit processes.
  • Ensures compliance with state and federal health requirements, including instructor credential status.
  • Provides support and develops recommendations for effective operations of the Health Sciences Pathway, including Clinical Instructor staffing, subbing, and coverage.
  • Coordinates professional development and mandated training for program staff.
  • Facilitates opportunities and partnerships with community agencies that benefit the health and wellness of all students and staff.
  • Provides ongoing communication to the Director of Curriculum and Equitable Practices on best practices for supporting students and staff in the health sciences pathway.
  • Maintains a system for coordinating placement of college and university partners for clinical experiences.
  • Coordinates summer school student health pathway needs.
  • Coordinates the summer instructor planning meeting prior to school year.
  • Curates the weekend clinical instructor pool and ensures training status for the team.
  • Secures out-of-district contracts for clinical instructors.
  • Secures student placements and schedules.
  • Creates a master schedule for Clinical Instructors.
  • Completes daily and final evaluations.
  • Remains on-call and completes rescheduling (as needed) for clinical supervisors at student work sites.
  • Maintains proactive communication with students and families regarding program requirements and clinical placement logistics.
  • Facilitates the completion of student drug screening, flu vaccines, TB tests, and BLS CPR certification.
  • Maintains accurate CNA HealthCare Worker Registry Forms.
  • Coordinates fingerprinting for students in accordance with state requirements.
  • Facilitates the growth of the program.
  • Coordinates equipment, maintains records, and processes program-related invoices.
  • Coordinates the monthly clinical schedule, including instructor and student placements.
  • Offers input on budgeting, anticipated and current costs, and supply needs per instructor requests.
  • Assists with required classroom labs in each building as needed.
  • Secures bus times with the transportation department for all buildings.
  • Monitors the program as required for clinical compliance.
  • Plans and implements CNA Health Days for all 6 buildings.
  • Develops and maintains local industry partnerships.
  • Attends Harper College meetings for program updates and planning.
  • Serves as District health and school nursing substitute, as needed.
  • Performs other duties as assigned.

Education and/or Experience and Qualifications
  • Illinois Department of Public Health Registered Professional Nurse (RN)
  • CPR Instructor Certification preferred, or willing to attain certification
  • Such alternatives to the above qualifications as the Board of Education may find appropriate and acceptable

Portrait of an Educator Commitments
All D214 staff are expected to embody the District's Portrait of an Educator. This role demonstrates these commitments through their daily work and decision-making:
  1. Foster Student Voice: Empower aspiring healthcare students by creating structured pathways, clinical placements, and early college initiatives that align with their personal career aspirations. Seek student feedback on clinical site experiences and logistical barriers to ensure pathway options reflect student choice, agency, and self-direction.
  2. Remain Curious: Stay at the forefront of evolving healthcare industry standards, state medical credentials, and postsecondary health science trends. Engage with clinical partners, higher education institutions, and professional networks to update program offerings and bring innovative practices to District 214.
  3. Embrace Change & Stay Flexible: Navigate healthcare regulations, clinical facility requirements, and multi-building scheduling with agility. Manage on-call situations, clinical site rescheduling, and staffing coverage while maintaining seamless operations and uninterrupted learning for students.
  4. Innovate & Reflect: Evaluate program outcomes, CNA testing pass rates, and dual credit completion data to refine operations and improve student readiness. Pilot new clinical partnerships and regularly audits compliance processes to drive continuous program growth and effectiveness.
  5. Inspire & Mentor: Provide coaching, daily onboarding, and rigorous evaluations for Clinical Placement Instructors and weekend clinical pools.Foster a collaborative team culture rooted in high clinical standards, professional accountability, and a shared commitment to developing the next generation of healthcare professionals.
  6. Promote Collaboration: Serve as a bridge between district administration, building-level health staff, postsecondary partners, transportation, and local healthcare agencies. Cultivate community partnership to deliver cohesive student experiences.
  7. Demonstrate Kindness: Approach all interactions with students, families, instructors, and medical partners with empathy, professionalism, and care. Maintain open, supportive communication around demanding program requirements to make challenging processes reassuring and accessible.
  8. Build Equitable & Inclusive Environments: Proactively identifies and removes barriers to health science pathways for all students. Ensure transparent, equitable access to dual credit coursework, clinical placements, required medical screenings, and transportation, guaranteeing every student has the support needed to succeed.

Additional Information
The information in this job description is not an exhaustive listing of duties performed in this position. Additional duties may be assigned.
This district provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
LENGTH OF CONTRACT: 260 contracted days.
SALARY: Supervisory Grade Three $84,544.00- $105,680.00 Plus Benefits Package
EFFECTIVE DATE OF APPOINTMENT: August 2026
APPLICATION PROCEDURES: In addition to completing an application all candidates are required to provide all of the following electronically, as separate items:
  • A single page cover letter indicating interest in the position;
  • A resume listing personal data, education, training and experience; and
  • Three current letters of recommendation.

Click on the RED "APPLY" button above to begin an online application.
Please be aware that as a requirement of your application you will be invited to complete a digital interview via RIVS (Interview stream). The invitation will come to your email and the RIVS (Interview stream) system gives you ten (10) calendar days to complete the interview from the time the invitation is issued. Keep in mind that the interview must be completed before you can submit your application, even if the interview expiration is beyond the date of the application deadline. Therefore, all your application materials, interview included, must be submitted by the application deadline.
Please email megan.winton@d214.org to request an extension.
"We are an equal opportunity employer and value diversity at our district. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status."