Program Support Assistant Jobs in Clayton, NC (NOW HIRING)

Posting Details
Job Posting Information
Posting Number
PG195153SP
Internal Recruitment
No
Working Title
Student Employee Program Specialist
Anticipated Hiring Range
$56,000 - $60,000
Work Schedule
8:00 AM to 5:00 PM, Monday to Friday
Job Location
Raleigh, NC
Department
Sch & Fin Aid Administration
About the Department
The Office of Scholarships and Financial Aid (OSFA) is charged with assuring that no qualified applicant is denied access to the university because of a lack of financial resources. The OSFA advises students and parents in the process of applying for federal, state, institutional and private sources of funding, evaluates each applicant's eligibility for such funding, awards funds to all eligible applicants and authorizes disbursement of financial aid awards to the University Cashier's Office. Because many students cannot attend the university without adequate funding, the OSFA plays a critical role in the recruitment and retention efforts of the university. Beyond assisting prospective and enrolled students at the university, OSFA staff also provide outreach to the community by conducting financial aid workshops for high schools, middle schools and other groups interested in learning more about financial aid opportunities for post secondary education.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Propositionand learn more about what makes NC State the best place to learn and work for everyone.
What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The Student Employment Program Specialist plays a key role in supporting the university's federal work-study and non-federal undergraduate student employment programs. In this position, you will help ensure students have a positive employment experience by administering student employment processes, supporting supervisors and employers, ensuring compliance with employment requirements, and enhancing programs that prepare students for future academic and career success.
Key Responsibilities:

• Administer Student Employment Programs: Coordinate the university's federal work-study and non-federal student employment programs, ensuring compliance with applicable regulations, policies, and procedures.
• Support Student Employment Processes: Verify student employment eligibility, oversee employment documentation, and help ensure student employees are paid accurately and on time.
• Partner with Campus and Community Employers: Build and maintain collaborative relationships with on-campus departments and approved off-campus employers to support successful student employment experiences.
• Deliver Training and Program Support: Develop and facilitate workshops, training sessions, and guidance for student employment supervisors while serving as a resource on student employment policies and best practices.
• Enhance Programs Through Assessment: Monitor program effectiveness, prepare reports, analyze trends, and recommend improvements that strengthen student employment opportunities and support student professional development.

If you enjoy building relationships, improving processes, and creating meaningful employment experiences that help students develop professionally while supporting the university's mission, we encourage you to apply.
Other Responsibilities
In addition to the core responsibilities of this role, there will be occasional opportunities to take on additional duties such as:

• Assist with student employment program expense forecasting, scholarship check deposits, and account balancing activities.
• Complete routine financial aid data processing to support accurate and timely program administration.
• Update departmental web pages and manage email communications to provide accurate information and timely support to students and campus partners.
• Perform other duties and special projects as assigned to support departmental goals and operational needs.

This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.
Qualifications
Minimum Experience/Education
Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Preferred Qualifications

• Working knowledge of federal work-study regulations and financial aid policies.
• Familiarity with student employment, financial aid, or student services operations in a higher education environment.
• Demonstrated ability to interpret and apply federal, state, or institutional policies and procedures.
• Success in developing and delivering training, presentations, or workshops.

Required License or Certification
N/A
Valid NC Driver's License required
No
Commercial Driver's License Required?
No
Recruitment Dates and Special Instructions
Job Open Date
08/19/2026
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
08/25/2026
Notice to Applicants
Please note that the work history on your resume, must also be included in your application.
Special Instructions
Please include a resume, cover letter and contact information for at least three professional references.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Position Details
Position Number
00065470
Position Type
SHRA
Position Classification Band Title
University Program Specialist
Position Classification Band Level
Journey
Position Classification Salary Range
$ 36,381 - $ 91,526
Salary Grade Equivalency
GN11
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00
Appointment
12 Month Recurring
Mandatory Designation - Adverse Weather
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Non Mandatory - Emergency Event
Time Limited Position
No
Time-Limited Appointment Length (if applicable)
Department Id
320301 - Sch & Fin Aid Administration
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.