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Program Support Assistant Jobs in Calumet City, IL

Casa Central

VPI Program Assistant

Chicago, IL · On-site

$38K - $49K/yr

The Program Assistant provides administrative, clerical, and general program support to staff to ensure successful day-to-day operations. The Program Assistant may also provide direct services to ...

Casa Central

VPI Program Assistant

Chicago, IL · On-site

$20/hr

The Program Assistant provides administrative, clerical, and general program support to staff to ensure successful day-to-day operations. The Program Assistant may also provide direct services to ...

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Calumet City, IL

Program Support Assistant information

See Calumet City, IL salary details

$25.1K

$43K

$54.1K

How much do program support assistant jobs pay per year?

As of Aug 17, 2026, the average yearly pay for program support assistant in Calumet City, IL is $43,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $46,500.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs

What job categories do people searching Program Support Assistant jobs in Calumet City, IL look for?

The top searched job categories for Program Support Assistant jobs in Calumet City, IL are:

What cities near Calumet City, IL are hiring for Program Support Assistant jobs?

Cities near Calumet City, IL with the most Program Support Assistant job openings:

Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Calumet City, IL as of June 2026, with employment types broken down into 3% As Needed, 59% Full Time, and 38% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,017 per year, or $20.7 per hour.

Program Support Specialist-Full-time

Big Brothers Big Sisters of Metropolitan Chicago

Chicago, IL • On-site

$44K - $47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

Description
Position: Full-time Program Support Specialist
Reporting Relationship: Chief Program & Operating Officer
FLSA Classification: Exempt
Salary Range: $44K - $47K - Commensurate with work experience, degree credential(s) and Bilingual language skillset.
Benefits: BBBS offers a competitive benefits package which includes Health and Dental coverage, Vision, Critical Illness, Accidental coverage, Voluntary and Basic Life Insurance, Short and Long-term disability, Flexible Spending Account, and a matching 401K retirement plan.
ABOUT BIG BROTHERS BIG SISTERS OF METRO CHICAGO (BBBSChi):
BBBSChi'S Mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth.
BBBSChi'S Vision is that all youth achieve their full potential.
Big Brothers Big Sisters of Metropolitan Chicago is an affiliate of the nation's largest donor-and volunteer-supported mentoring network. We provide high quality mentoring services to thousands of children and their families across Cook, DuPage and Lake Counties in both Illinois and Indiana. Big Brothers Big Sisters carefully matches children ("Littles") with caring, screened and trained adult mentors ("Bigs"). Throughout the course of their mentoring relationship ("match"), we monitor and support the match, providing safety and quality measures, as well as outcome-based activity ideas and goals. Learn more at www.BBBSCHGO.org.
BBBSChi's Core Value is that we deeply believe Access, Belonging, and Opportunity is paramount and fundamental to BBBSChi's success. We all work to build and maintain a positive work environment for our staff, volunteers, and program participants. It is our belief that every staff member should embrace these principles in the decision-making process. Therefore, we fully expect the ideal candidate will carry out their function with these core values in mind and treat everyone respectfully and fairly.
Position Summary:
The Program Support Specialist will report to the Chief Program & Operating Officer and collaborate closely with program staff to enhance the quality, longevity, and impact of mentoring services. This individual will support program operations by assisting in various functions across the organization. The role involves working in four key areas: Customer Relations, Enrollment, Match Support and Partnership & Program Facilitation. The specialist will also assist with programmatic projects as assigned, helping to ensure a seamless experience for both volunteers and families. In addition, the Specialist will incorporate Agency approved AI-supported tools (e.g., Microsoft Copilot) to enhance service delivery, improve workflow efficiency, and support high-quality, timely documentation while upholding confidentiality and ethical standards.
Note: This is a floating position, meaning the specialist will rotate between these functional areas depending on current program needs.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Responsibilities:
  • Inquiry and Application Process: Respond to inquiries from volunteers and families within 24 to 48 hours to ensure prompt customer service and support, with the intent to inform them about program options and enroll them in the Community or Site Based programs.
  • Volunteer and Youth File Management: Ensure accurate and thorough completion of volunteer and youth files, in accordance with BBBS procedures. This includes background checks, social media assessments, and reference checks.
  • Conduct Enrollment Interviews: Interview volunteers and youth interested in participating in community or site-based programs. Ensure all necessary information is captured to make informed match decisions.
  • Assessments and Documentation: Using interview notes, background checks, and clinician insights as appropriate, complete detailed written assessments or re-assessments for both volunteers and youth within 48 hours after the interview.
  • Match Relationship Creation: Based on the current pool of volunteers and children, create safe, appropriate, and sustainable one-to-one mentoring matches.
  • Match Presentations and Introduction Meetings: Complete match presentations for ready-to-be-matched volunteers and youth and facilitate Match Introduction Meetings.
  • Process Coordination: Collaborate with all program staff to ensure that volunteers and families experience a seamless process from initial inquiry to match completion.
  • Match Support: Support assigned matched volunteer and youth through live match support contact completion and accurately and timely document these in the Matchforce Salesforce system.
  • Partnership & Program Facilitation: Recruit for and facilitate assigned site based program sessions, utilizing established protocols and approved program activities.
  • Survey Administration and Reporting: Assist program staff in administering surveys (e.g., SORs, YOS, COS, RPIs, and Match Satisfaction) and compile reports to inform program development.
  • Data Management: Maintain accurate records in the Matchforce Salesforce system, ensuring that all data is up to date.
  • AI Technology: incorporate Agency approved AI-supported tools (e.g., Microsoft Copilot) to enhance service delivery, improve workflow efficiency, and support high-quality, timely documentation while upholding confidentiality and ethical standards.
  • Progress Updates: Provide weekly schedules, progress updates, and reports to the direct supervisor.
  • Training and Event Support: Attend and, as needed, facilitate programmatic sessions, meetings, orientations, and special events.
  • Confidentiality and Safety: Ensure the confidentiality and safety of all program records and documentation.
  • Other Duties as Assigned
Work Environment:
This position operates in a professional office environment.
This role routinely uses standard office equipment i.e., computers, phones, photocopiers, etc.
There is an expectation to work in office a minimum of two days per week.
To apply Please forward your resume, cover letter and salary requirements to:
BBBS Careers Apply Here
Big Brothers Big Sisters of Metropolitan Chicago
Attn: Human Resources
130 S. Jefferson St., Suite 200
Chicago, IL 60661
Pay Range
$44,000.00 Annually to $47,000.00 Annually

Apply