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Program Support Assistant Jobs in Bessemer, AL (NOW HIRING)

Assistant Director of Nursing

Birmingham, AL ยท On-site

$71K - $94K/yr

Supports with the Planning, organizing, developing the overall management of the Memory Care ... Participates with the Program & Outreach Director to ensure a variety of appropriate and ...

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PROGRAM COORDINATOR II

Birmingham, AL ยท On-site

$18.35 - $25/hr

The Program Coordinator II provides operational, administrative, and programmatic support for ... Support departmental meetings, retreats, workshops, and special events * Assist with event budget ...

PROGRAM MANAGER II

Birmingham, AL ยท On-site

$51K - $83K/yr

Supporting department events, committees, surveys, and special projects as needed Salary Range: $51 ... The role requires the ability to assist with event setup and logistics, including occasional ...

PROGRAM COORDINATOR II

Birmingham, AL ยท On-site

$18.35 - $29.80/hr

PROGRAM COORDINATOR II University of Alabama at Birmingham This position will serve a key role in ... will assist with daily administrative, financial, and logistical support functions for multiple ...

PROGRAM COORDINATOR II

Birmingham, AL ยท On-site

$18.35 - $29.80/hr

May assist with purchasing, travel, and fiscal processes. * Supports program planning, process improvement, and compliance activities. * Maintains databases and prepares reports related to program ...

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Program Support Assistant information

See Bessemer, AL salary details

$23.7K

$40.5K

$50.9K

How much do program support assistant jobs pay per year?

As of Jul 7, 2026, the average yearly pay for program support assistant in Bessemer, AL is $40,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,800.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What job categories do people searching Program Support Assistant jobs in Bessemer, AL look for? The top searched job categories for Program Support Assistant jobs in Bessemer, AL are:
What cities near Bessemer, AL are hiring for Program Support Assistant jobs? Cities near Bessemer, AL with the most Program Support Assistant job openings:
Driver Technology Specialist

Driver Technology Specialist

PS Logistics

Birmingham, AL โ€ข On-site

Full-time

Posted 20 days ago


Job description

Company Description
PS Logistics is the largest and fastest growing flatbed trucking and multi-modal non-asset logistics companies in the United States, with over 40 locations nationwide. We are continuously expanding and improving our services through our commitment to hiring the best and brightest in the Logistics and Transportation field. By targeting the best universities and recruiting straight from the top programs in logistics and operations, we support our vision to be on the cutting edge of transportation. We stay ahead through our emphasis on driver and broker satisfaction and retention, cutting edge technology, offering creative solutions, customer partnerships and smarter people than our competition. Our business is growing exponentially, and we require the best to help us continue on our path of success. Join our team and be a part of the future of the transportation & logistics industry.
Job Description
The Driver Technology Specialist provides hands-on operational and technical support for PS Logistics' driver-facing technology platforms. Reporting to the Driver Technology Manager, this role is the frontline point of contact for driver and fleet manager technology issues, device support, and platform administration tasks. The Specialist plays a critical role in ensuring that drivers across all Asset Group subsidiaries have the tools, access, and support they need to operate effectively - consistent with PS Logistics' driver-first culture.
Essential Duties and Responsibilities, include but are not limited to:
Driver & Fleet Manager Support
  • Serve as first point of contact for driver and fleet manager technology issues - including ELD questions, Samsara app issues, McLeod Sidekick troubleshooting, and document scanning via Document Power.
  • Triage, document, and resolve support requests; escalate to the Manager or vendor as appropriate.
  • Maintain a working knowledge of each platform sufficient to walk drivers and managers through common workflows over the phone or via remote support.

Device & MDM Administration
  • Assist with day-to-day ScaleFusion MDM administration - device enrollment, profile assignment, app pushes, and compliance monitoring.
  • Track device inventory across subsidiaries; coordinate replacements, returns, and updates.
  • Support onboarding of new devices for incoming drivers; ensure proper configuration before deployment.

Platform Administration Support
  • Assist in administering Samsara, Drivewyze, Transflo, and McLeod Sidekick - including user provisioning, configuration changes, and data entry tasks as directed.
  • Pull standard reports from platform dashboards (adoption, compliance, usage); compile data for the Manager's review.
  • Support BOL image capture and Document Power workflows, including troubleshooting submission errors and coordinating with drivers on resubmission.

Rollout & Project Support
  • Assist the Manager with subsidiary-level technology rollouts - coordinating logistics, tracking adoption by company, and flagging driver or manager friction points.
  • Support driver communications and training material preparation for new platform features or transitions.
  • Maintain project tracking documents, adoption dashboards, and support logs as directed.

Vendor Coordination Support
  • Participate in vendor calls and sprint reviews as directed; take notes and track action items.
  • Submit and track support tickets with vendor partners (Samsara, McLeod, Drivewyze, etc.) on behalf of the team.
  • Maintain documentation of open issues, ticket status, and resolution history.

Qualifications
A Successful Driver Technology Specialist must consistently demonstrate the company's Mission and Values. They must have good oral and written communication skills in order to effectively interact with customers, drivers and other team members in person and on the telephone. They must be customer service-oriented as well as team-oriented and must have good organizational skills. A successful Driver Technology Specialist must be able to effectively manage multiple tasks simultaneously. Finally, they must be able to work a flexible schedule when needed to including weekends, evenings, and holidays.
Required:
  • 1-3 years of experience in technology support, fleet operations, or a customer-facing technical role.
  • Comfort working with mobile apps, smartphones, and web-based platforms; ability to learn new tools quickly.
  • Strong communication skills - able to explain technology steps clearly to non-technical drivers and managers.
  • Detail-oriented with strong organizational skills; able to manage multiple open issues simultaneously.
  • Experience in trucking, logistics, or transportation a plus but not required.

Preferred:
  • Familiarity with ELD platforms, MDM tools, or telematics systems (Samsara, Lytx, ScaleFusion, etc.).
  • Experience with McLeod LoadMaster, Document Power, or Transflo.
  • Background in helpdesk, IT support, or fleet technology.
  • Associate's degree in Information Technology, Business, or related field - or equivalent experience.

Additional Information
This job is an hourly position with no guarantees for career progression. This does not mean that you will not be considered for other positions or opportunities.
PS Logistics complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.