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Program Support Assistant Jobs in Ohio (NOW HIRING)

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See Ohio salary details

$25.2K

$43.1K

$54.2K

How much do program support assistant jobs pay per year?

As of Jun 7, 2026, the average yearly pay for program support assistant in Ohio is $43,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $46,600.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Ohio? For Program Support Assistant jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Ohio look for? The top searched job categories for Program Support Assistant jobs in Ohio are:
What cities in Ohio are hiring for Program Support Assistant jobs? Cities in Ohio with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Ohio as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,096 per year, or $20.7 per hour.

Customer Support Assistant

Limitless East Marketing

Cleveland, OH • On-site

$33K - $38K/yr

Full-time

Posted 9 days ago

Job description

Company Description

At Dinamic AS Group, we are committed to helping businesses achieve sustainable growth through innovative solutions, strong client relationships, and a results-driven approach. Our team values professionalism, collaboration, and continuous development, creating an environment where motivated individuals can build rewarding careers while making a meaningful impact.

Job Description

Dynamic AS Group is seeking a Customer Support Assistant to join our team in Cleveland, OH. In this role, you will serve as a key point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a high level of customer satisfaction. This position is ideal for individuals with strong communication skills, attention to detail, and a commitment to providing outstanding service.

Responsibilities

  • Respond to customer inquiries in a professional and timely manner
  • Provide accurate information regarding products, services, and company policies
  • Assist customers with issue resolution and follow-up communication
  • Maintain and update customer records and documentation
  • Coordinate with internal departments to ensure customer needs are met
  • Monitor customer requests and ensure efficient handling of support cases
  • Identify opportunities to improve customer experience and service processes
  • Perform administrative tasks related to customer support operations
Qualifications
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Professional and customer-focused attitude
  • Ability to work effectively in a team-oriented environment
  • Attention to detail and problem-solving skills
  • Proficiency with computer systems and office software
  • Ability to manage priorities in a fast-paced setting
  • Eagerness to learn and develop new skills
Additional Information
  • Competitive salary ranging from $33,000 to $38,000 per year
  • Opportunities for professional growth and career advancement
  • Comprehensive training and ongoing development programs
  • Supportive and collaborative work environment
  • Valuable hands-on experience in customer relations and business operations
  • Stable full-time position with long-term growth potential
  • Skill development in communication, organization, problem-solving, and customer service
  • Positive company culture that values employee contributions

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