Program Operations Jobs in New York (NOW HIRING)

Company Description
Job Description
About HPD:
The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
-We maintain building and resident safety and health
-We create opportunities for New Yorkers through housing affordability
-We engage New Yorkers to build and sustain neighborhood strength and diversity.
Your Team:
The Office of Housing Access and Stability ("HAS") consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.
Your Impact:
The Division of Budget and Program Operations (DBPO) within the Office of Housing Access and Stability provides support services to the Division of Housing Opportunity, Division of Tenant and Owner Resources, the Division of Housing Stability, and the Division of Policy and Program Innovation. DBPO assists with monitoring and supporting program budgeting and planning, including both staffing and procurement support. The Division also manages the Housing Quality Enforcement and related inspection functions for the Office. In addition, the DBPO team coordinates technology initiatives and analytics across the Office in coordination with key technology stakeholders across the agency, providing support on key systems to internal and external stakeholders.
Your Role:
The Division of Tenant and Owner Resources is in the process of implementing a series of large transformative technology projects that affect all users in the division. Under the direction of the Director for Program Strategy, you will be assisting in managing the implementation of HPD's 5 Year Technology Plan for the Office of Housing Access and Stability and other technological initiatives.
Your Responsibilities:
oAssist with the management and execution of DTR's 5 Year Technology plan. Participate in meetings with HAS and HPD Tech teams to assess operational issues, suggest technology solutions, catalog existing technology and technology needs, and strategize the delivery and timing of technology solutions.
oAssist in managing and coordinating multiple technology projects. Participate in working with HAS staff, stakeholders and leadership, collecting requirements, and assisting with prioritization. Maintain a working knowledge of technologies, and projects in flight; their level of effort; and release schedules.
oWork closely with business analysts within the PSA team and HAS staff to learn and ensure technology is deployed is operationalized effectively. Where appropriate assist the business analyst in developing the As-Is and To-Be workflows, training aids and manuals, and perform training. Coordinate with appropriate teams for post go-live support.
oEstablish, maintain, track, and monitor project plans and assignments to ensure that project timelines are followed from conception to delivery.
oAssist in creating presentations and data analysis for team meetings as needed.
oWork on other projects and initiatives, at the discretion of the Director, that further strengthen and enhance the goals and mission of the Office.
Qualifications:
-The candidate must have experience in project management, managing deadlines and milestones.
-Experience with assisting in technology strategy development and implementation.
-Experience with coordinating and supporting IT business processes. The candidate will be responsible for developing and maintaining momentum on high priority projects.
Preferred skills:
-Strong proficiency with Microsoft Office suite especially Excel; business intelligence systems experience preferred
-Experience in data analytics to monitor the efficiency of implemented systems, identify defects, and make recommendations for remediation.
-3 years o of experience in project management preferred, managing deadlines and milestones.
-Strong analytical and detail-oriented aptitude; excellent communication and organizational skills
-Outstanding interpersonal/negotiation skills, as well as the ability to liaise effectively with staff
-Ability to transform complex regulations and processes and information into simple procedures
-Keen enthusiasm and a capacity to deal effectively with multiple tasks under tight deadlines
-Ability to operate as both part of a team and independently, and as an agent of change
Authorization to work in the United States is required for this position. The NYC Department of Housing Preservation and Development does not provide sponsorship for international employees for visa applications, extensions, or status changes, including H-1B visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application.
COMMUNITY COORDINATOR - 56058
Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.