Program Operations Director Jobs in Milwaukee, WI

Full-time, Exempt

Location: Butler, WI

All candidates must take a culture index at https://go.cultureindex.com/p/avmIbPbYK23sNl87WrcV to be considered for the position.

WHY MRPC?

In a nutshell, our products improve the lives of people throughout the globe. Perhaps even you OR someone you know. From state-of-the-art robotic surgeries to cutting edge treatments for Parkinson’s patients. MRPC is a leading contract manufacturer of highly engineered molded components and complex assemblies serving the medical device and life sciences industries. MRPC partners with many of the world’s most recognized OEMs to deliver mission-critical products that demand precision, cleanliness, and performance reliability in regulated applications.

We are in a phase of unmatched expansion, investing heavily in our people, processes, technology, and facilities. Our growth plans are bold, deliberate, and real. This is a place where leaders are empowered, technical excellence is expected, and great ideas turn into action.

In search of a purpose? Join our TEAM!

POSITION SUMMARY:

Primary responsibility is overseeing manufacturing profitability for multiple plants with multi-shift environments, ensuring materials, equipment, and labor resources are allocated per operating plans and systems are implemented for teams to effectively and efficiently execute the day-to-day operations. 

Policy Deployment that aligns with corporate strategies for “Growth”, “Foundational”, and “Continual Improvement” categories. Provide guidance and support for the operations teams to achieve Key Performance Indicators (KPIs) and individual and collective goals. This includes assessing individual job performance, developing training programs, and setting targets for improvement. 

Requires excellent communication and analytical skills, as well as a deep understanding of manufacturing processes and technology. The Director of Operations works closely with other departments in the company including but not limited to:  Human Resources, Quality Assurance, Engineering and New Product Development teams, Finance, Supply Chain, Sales, and Account Management. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

This list of duties and responsibilities is not all inclusive and may be expanded as management determines necessary.

Leadership & Training:

· Responsible for the facilities and manufacturing teams and an escalation point to the executive team. 

· Recruit, hire, and develop teams and ensure management system procedures are deployed, with assessment of training effectiveness.

· Deploys a versatility matrix approach using Training Within Industry (TWI) methods to ensure depth and competency of skills and certifications.

· Allocates resources to keep up with unplanned and planned maintenance requirements and utilizes a TPM (Total Productive Maintenance) approach for the production team to conduct minor maintenance. 

An advocate for a culture of Safety-Quality-Delivery-Cost (SQDC) in all manufacturing areas and be well versed in these aspects for management review inputs and outputs. 

Safety: “safe work and safe products”

· “Safety First - Zero Incident” mindset where all incidents can be prevented to achieve “safe work, safe products”. 

· Interpret company policies and ensure plant safety rules and practices and endorsed by plant leadership to include timely incident investigations to prevent an occurrence.

Quality: “do not accept, make, or pass on defects”

· Lead with a mindset to “not accept, make, or pass on defects” and bolster operational controls which reduce the Cost of Poor Quality. 

· Develop a manufacturing team that has problem solving & troubleshooting skills to promptly determine causes of defects and implement countermeasures to prevent poor quality.

· Allocate resource responsibilities for suspect products and a Material Review Board (MRB) process. 

· Support a robust corrective and preventive action (CAPA) which prevents recurrence and considers a read across to similar processes or products. 

· Ensure that all production and support employees are properly trained and following the management system procedures and support FDA and ISO 13485 compliance. Recommend documentation changes which could improve the management system. 

· Work with teams to review historical performance and select and drive team projects which reduce scrap.

Delivery: “on-time in-full”

· Seek “on-time in-full and reduced lead times” for the product realization process.

· Provide resources to support production priorities in which key customers’ requirements have heavier weighting.

· Provide input to planning and scheduling for best performance and to mitigate constraints using “runs best” or “alternate” work centers and seeking flexibility by working with QA to qualify multiple work centers. 

· Assist with solutions which mitigate supply chain and outsourced processes constraints.

Cost: “productivity, inventory control, remove waste”

· Cross-functionally seek “productivity, inventory control, and waste removal”.

· Manage plant to P&L and financial plan expectations; adjust manufacturing plans to meet product sales and control associated costs and assist in the oversight of costs of support processes.

· Review Bills of Manufacture (BOM) for the manufacturing inputs to ensure the standards reasonably reflect intended costs of material, labor and overhead.

· Identify opportunities and implement projects which support Lean with a 5S and removal of the 8 Types of Waste and focus on improving the value-adding activity. 

· Understand the components of Overall Equipment Effectiveness (OEE) measures and seek improvement or implement countermeasures to the six big losses in real time or with data sets.

QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES):

· BS Degree in Technical Discipline and/or 10+ years of molding or a related process of making components

· Demonstrates leadership and execution, with project management, facilitation and team building

· Understanding of ISO13485, FDA 21 CFR 820 and cGMP requirements and medical or food grade manufacturing with clean rooms

· Strong team player and demonstrated leadership qualities using interpersonal skills to manage multiple priorities

· Proficiency with Microsoft 365 and ERP with MES elements

· Previous experience implementing improvements using continuous improvement and problem-solving techniques, such as Lean / Six Sigma Manufacturing, drive productivity improvements.

· Understanding of budgeting/expense management with a basic understanding of financial information.

· Solid presentation, verbal and written communication skills and comfortable interacting with all levels of the core organization, and with customers and vendors. 

MRPC is an Affirmative Action Equal Opportunity Employer: Minorities, Women, Veterans, & Disabilities.

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