Program Operations Assistant Jobs in New York (NOW HIRING)

Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

The Business Services Recruiting (BSR) Operations Assistant is an integral part of Latham's Business Services Recruiting team. This role will be responsible for executing a wide array of transactional recruiting requests, while providing direct, high-touch support to candidates' post-offer, ensuring a smooth transition and addressing any queries or concerns. This role will be located in our New York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Facilitating and monitoring the US offer and post-offer process, ensuring execution, adherence to region-specific protocols, and timely completion of all offer and post-offer related tasks
• Completing recruiting requests, including but not limited to creating job postings, setting up on-demand video interviews, and answering referral inquires via the case management system, ServiceNow
• Ensuring recruiting requests are completed from an open to closed status, meeting all deadlines, promptly actioning requests, clearly understanding client requests, providing timely updates, and accurately executing requests via the case management system, ServiceNow
• Responding to all BSR requests, prioritizing requests accordingly, and escalating complex queries appropriately within the Transactions team and/or the BSR Operations vertical
• Assisting with all phases of the global recruiting process, including managing correspondence with candidates, clients, and BSR team members 
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 

We'd love to hear from you if you:

• Demonstrate strong problem-solving skills to effectively address and resolve issues that may arise during the completion of recruiting tasks
• Possess high attention to detail
• Exhibit the ability to work in a team environment with a customer-service focus

And have:

• A high school diploma or equivalent, with a bachelor's degree or equivalent, preferably
• A minimum of one (1) year of experience in an administrative role
• Experience in operations or recruitment, preferably
• Familiarity with shared services platforms and applicant tracking systems, preferably

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Please click here to view the full job description for this role.

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