Program Office Manager Jobs in Chicago, IL (NOW HIRING)

As a member of the Facilities team at PEAK6, you'll have a big impact on the firm and the employee/guest experience by managing the day-to-day upkeep of our office space with a positive attitude and resourceful team. We pride ourselves on our relentless attention to detail and place an immense value on day-to-day management of our space and resources. There is no storage closet too far and no drawer too deep to escape regular cleaning and organization! Our team is scrappy and dedicated. We work hard to uphold high standards while maintaining our ability to stay cool under pressure and roll with the punches.

You'll be responsible for:

• Manage facilities operations within an assigned subregion, ensuring consistency and quality.
• Supervise Facilities Specialists/Coordinators and vendor teams, providing direction and support.
• Managing the daily office upkeep to help curate an outstanding employee and guest experience
• Managing our kitchen, coffee, and snack programs – regularly researching new options and ensuring that we are offering the most diverse, cost-effective options to employees.
• Researching cost and facilitating orders for groceries, coffee, paper products, office supplies and miscellaneous inventory as needed
• Taking an active role in controlling expenses and inventory; treating company funds as our own.
• Track and manage subregional budgets, including monthly spend and forecast accuracy.
• Conduct cost analysis and benchmarking between vendors or sites.
• Serve as local escalation point for operational issues or emergencies.
• Partner with Workplace Manager on audits, inspections, and KPI reporting.
• Support Workplace initiatives such as sustainability, culture, and employee experience programs.
• Ensuring equipment such as coffee machines, water dispensers, ice makers, refrigerators, microwaves, toasters, toaster ovens, kitchen tools, utensils, copiers, and A/V equipment are clean and maintained in good working order.
• Conducting daily inspections of all spaces to identify service issues or repairs required. Supplementing nightly janitorial service with periodic clean ups throughout the day in high traffic areas – wiping counters, cleaning up spills, disposing of trash or items left behind after meetings or lunches.
• Reception duties and beginning / end of day tasks – handling guests, phone calls, mail and package service.
• Manage building visitor request system.
• Monitoring the condition of conference rooms during the day, ensuring they are neat and clean and properly stocked
• Handling day to day issues with the building – report issues, coordinate work, and monitor progress of repairs to completion (HVAC, electrical, plumbing, carpentry, etc.)
• Building and maintaining relationships with building staff; attend building meetings as needed.
• Monitoring and assessing vendor performance, ensuring services are delivered in accordance with the contracts and to our standards.
• Maintaining life safety policy and coordinating yearly fire drills and other applicable trainings
• Working with HR to assist with the employee onboarding and termination processes.
• Establishing and maintaining compliance with office policies (guests, conference rooms, furniture in shared spaces, personal item storage, etc.)
• Maintaining furniture inventory and storage rooms • Assist with maintenance and movement of fine art pieces throughout the office.
• Manage special event setups/breakdowns and execution, equipment requests, or room layouts as needed.
• Developing working knowledge of A/V equipment to help troubleshoot issues.
• Serving as point person for maintenance visits, office construction projects, site surveys, etc. as needed by Facilities Manager
• Assisting with tracking of facilities maintenance issues including lights out, repairs to premises, malfunctioning doors/locks, temperature inconsistencies, etc. (Note all issues to Facilities Manager)
• Manage conference room bookings and ensure conference room schedules are kept. Running errands for co-founders as needed.
• Ability to be in our Chicago office daily.

Your experience:

• 3+ years office management experience required, previous Facilities experience a plus.
• The ability to walk and/or stand for extended periods of time, and lift and carry up to 30 pounds.
• The willingness to be hands-on and do whatever is required to get the job done.
• A high degree of integrity in handling confidential information
• Strong customer service skills with the ability to think quickly and creatively to solve problems.
• Strong communication skills across the entire organization and ability to work well with limited supervision.
• Impeccable attention to detail and a high degree of accuracy. In other words, you are a bit of a perfectionist!
• The flexibility to navigate ambiguity and adjust processes in a rapidly changing environment.

Our rewards:

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. As a hybrid workforce, we offer our employees the ability to work remotely up to two days a week.

Base pay offered may vary depending on job-related knowledge, skills, experience, and office location. This position also may be eligible for a discretionary annual bonus in addition to a range of health & wellness benefits, enhancing your overall compensation package.

Base Salary Range

$80,000-$100,000

PEAK6 is proud to be an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

PEAK6 is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at hr@peak6.com. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.