Spectrum Support Services, LLC, New Jersey
Job Title: Program Manager
Work Location: Bergen County, NJ
Position Details
- In-Person Position
- Full-Time Position
- Pay Range: $45,000 - $60,000 Annually
Position Overview
The Programs Manager oversees mainstreamed facility and community programs for youth and adults with disabilities to ensure high-quality, person-centered service delivery in full compliance with DDD, PerformCare, Medicaid, and applicable regulations. This role is also responsible for driving program expansion, increasing enrollment, and developing new service opportunities aligned with community needs and organizational goals.
Benefits
- We offer a comprehensive benefits package for full-time employees (30+ hours per week) that includes Paid Time Off (PTO); medical, dental, and vision coverage; a 401(k) retirement plan; short-term and long-term disability insurance; health savings account (HSA) and flexible spending account (FSA) options; accidental death & dismemberment (AD&D) coverage; voluntary life insurance; legal assistance benefits; an employee assistance program (EAP); pet wellness benefits; employee discount programs; identity and financial protection services; and many additional resources designed to support your overall well-being.
- Supportive and collaborative work environment
Join Our Team
Are you passionate about creating opportunities for individuals with intellectual and developmental disabilities? We're looking for a dedicated, innovative leader to join our growing team as a Programs Manager.
In this role, you'll have the opportunity to make a meaningful impact by leading person-centered programs that empower children, youth, and adults to reach their full potential. You'll work alongside a collaborative team committed to excellence, inclusion, and continuous improvement while helping shape the future of our expanding services.
If you're a strategic thinker who values quality care, enjoys developing teams, and is excited about growing programs that strengthen communities, we'd love to hear from you.
Essential Responsibilities
- Ensure full compliance with DDD, PerformCare, Medicaid, and agency policies
- Maintain accurate, timely, and audit-ready documentation (ISPs or IRPs, service notes, incidents, authorizations)
- Monitor service delivery to ensure alignment with approved services and billing requirements
- Conduct quality assurance reviews and implement corrective action plans as needed
- Develop and implement person-centered curriculum aligned with participant goals
- Oversee ISP or IRP implementation and track participant progress and outcomes
- Supervise, train, and support Program Coordinators and direct support staff
- Manage daily program operations, staffing, and scheduling across all service areas
- Coordinate with Support Coordinators, families, and PerformCare to ensure continuity of care
- Monitor program budgets, expenses, and financial performance
- Lead program expansion efforts, including outreach, partnership development, and increasing participant enrollment
- Identify and develop new program opportunities based on community needs, funding streams, and organizational growth strategies
Qualifications
- Experience with DDD, PerformCare, or similar systems preferred
- Knowledge of person-centered planning and Medicaid-funded services
- Strong leadership, organizational, and communication skills
- Experience with compliance, documentation, audits, and program development
Employment Requirements
- Successful completion of background checks, fingerprinting, and drug screening.
- Successful completion and maintenance of required certifications and trainings, including CPR, First Aid, Handle With Care, and College of Direct Support (CDS) coursework.
- Ability to remain alert and awake throughout all scheduled working hours.
- Maintain reliable telephone access for scheduling and emergency communication
Why Spectrum Support Services?
At Spectrum, our employees make a lasting impact on the lives of the individuals we support. We value compassion, professionalism, teamwork, and a commitment to helping others reach their fullest potential.
Join a team where your work truly matters.
Apply today and help empower individuals with developmental disabilities to live their best lives.
Disclaimer: This description outlines the general nature and essential functions of the position and is not intended to include every duty, responsibility, or qualification. Duties may change at any time based on business needs. Reasonable accommodations may be made to enable qualified individuals to perform the job’s essential functions. Employment is at will where permitted by law. We are an Equal Opportunity Employer committed to maintaining an inclusive workplace.