Program Manager Jobs in Medford, OR (NOW HIRING)

Oregon Licensed Clinician (LCSW, LMFT, LPC) - this position includes a $3.00/hr license differential that is equivalent to an additional $6,240 per year (prorated by FTE).

Attention Candidates: Please upload both your resume and a cover letter.

• Bilingual skills a plus; Options pays a premium for employees who can conduct business in Spanish and provide certification of a language proficiency test approved by the Oregon Health Authority that meets a proficiency level of “Intermediate High” or “Low Intermediate+” depending on the testing site.

Hours: Monday- Friday 8am-5pm – some evening hours possible - this is an on-site only position

Overview

The Open Access (OA) Clinical Supervisor assists with the oversight of OA program. Ensure that clients with mental health disorders and co-occurring disorders have timely access to services. Provides crisis assistance to remote and on-site clinicians as needed during the day including safety planning. Provides clinical direction, supervision, oversight and guidance to team members. May carry a caseload of clients and complete intake assessments as needed. Works effectively and collaboratively within the agency and with other mental health professionals, community partners and local, state and federal stakeholders. Promotes team compliance with clinical requirements. Adheres to and enforces agency policies and procedures regarding clinical performance and professional conduct. Provides direct treatment to assigned clients and crisis assessments as needed. 

Supervision Exercised: Assists Chief Operations Officer, Clinical Directors, and Program Manager with overseeing the delivery of clinical services for clients with behavioral health disorders (mental health and substance use). Provides clinical direction, oversight and guidance to team(s), which may include QMHPs, QMHAs, CADC’s, and support staff.

Responsibilities

Works collaboratively with Open Access Support Staff Assistant Manager to ensure the smooth running of Open Access (OA) program by ensuring that those seeking care are being seen within a reasonable amount of time, troubleshooting issues including the scheduling of clients, ensuring adequate staff coverage, and responding to crisis emails from staff asking for support or review of documentation.

Provides clinical direction and clinical supervision to staff within OA program and communicates with other clinical supervisors on staff needs and on-going training opportunities. Meets regularly with team and individual staff to review their clinical work as it relates to evidence-based practices (EBP), OARs, and agency policy and directives.

Provides monthly supervision to full time OA staff in accordance with OARs and licensing boards.

Provides on-going training and support to all clinicians completing OA assessments, including but not limited to: responding to clinical questions, on-boarding new OA clinicians and academic interns, providing direct observation of assessments and reviewing clinical documentation.

Provides crisis support for staff as needed. 

Ensures that OA staff are: using collaborative documentation, assessments and treatment plans are being completed within the required agency timeframes, and assessments meet clinical standards. 

Ensures the smooth running of OA and that those seeking care are being seen within a reasonable amount of time, troubleshooting issues including the scheduling of clients, responding to crisis and requesting assistance from other members of Options management team when needed.

Develops, maintains and promotes therapeutic client relationships with close adherence to client-directed services.

Engages and works collaboratively within the agency and with outside resources (DHS, health plans, hospital, police, CRC and other internal and community resources) to obtain and coordinate services necessary for crisis stabilization, social development, housing needs, accessing employment and education, medical needs etc.

Reviews and signs off on assigned team member treatment plans, providing guidance and education when needed.

Identifies the need for system changes within own department, organization and with community partners that provide for increased access to care and resources for clients and improved recovery outcomes. Brings these identified needs to Chief Operations Officer and Clinical Director. Participates in making changes to meet these needs.

Travels between sites and depending on the needs of the program is required to drive, and may transport clients.

Qualifications

Candidate must possess a Master's degree in a behavioral science, an understanding of co-occurring disorders, trauma and related experience. Two years’ post-master's experience required to meet qualifications under Medicaid for Clinical Supervisor. 

Leadership experience and understanding of outpatient processes and work flows a plus. 

Must be registered as a licensure intern with the State of Oregon or be licensed in Oregon as an LMFT, LCSW, LPC or clinical Psychologist, 

OR

Must be a QMHP on the Mental Health & Addictions Certification Board of Oregon (MHACBO) registry.

OR

Meet eligibility qualifications to register with MHACBO. 

Please visit www.mhacbo.org for more information.

AND 

Must be a CADC I (Certified Alcohol and Drug Counselor) with the ability to attain a CADC II or III within 1 year of hire required. 

In order to avoid potential conflict of interest, applicants for this position cannot have received services from Options for Southern Oregon within the last 12 months.

Candidates must be able to use e-mail, compose documents, save and locate documents electronically, and learn to use our Electronic Health Record (EHR) system. Proficiency in Word and other MS Office applications preferred. 

Must pass state-required background and DMV checks; possess a valid OR driver's license and a satisfactory driving record to be approved for driving rights. Candidate must be able to work independently and flexibly, under general supervision.

Options for Southern Oregon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.