1

Program Manager Jobs in East Rochester, NY (NOW HIRING)

The Supplier Quality Programs Manager serves as both a strategic program leader and a hands-on subject matter expert, partnering closely with Global Supply Management, Procurement, Engineering ...

Industry/Sector Not Applicable Specialism SAP Management Level Senior Manager & Summary The Opportunity As a SAP Program Manager - Senior Manager, you will lead large-scale SAP implementation ...

Lead, Program Management

Rochester, NY · On-site

$110K - $205K/yr

Rochester, NY Job Schedule: 9/80 The Program Manager directs all phases of programs from inception through completion. Drives program execution to achieve key business and financial objectives for ...

Showing results 41-60

Program Manager information

See East Rochester, NY salary details

$36.7K

$102.4K

$149.6K

How much do program manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for program manager in East Rochester, NY is $102,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $126,200.00 per year, depending on experience, location, and employer.

What is a program manager?

Program managers are professionals responsible for overseeing multiple related projects within an organization, ensuring they align with strategic goals and deliver expected outcomes. They coordinate the efforts of project managers, manage resources, set priorities, and address risks and issues that arise across the program. Unlike project managers who focus on individual projects, program managers take a broader view, ensuring that all projects within a program work together effectively to achieve long-term business objectives.

What does a program manager do?

The job of a program manager is to plan, organize, and coordinate management programs or external programs for a business or institution. As a program manager, your duties vary depending on the type of organization for which you work, but many of the responsibilities for this role are similar or overlap. You typically supervise numerous associates and analysts who help prepare data and assessments about current programming and how it can be improved. You help to implement new programs for employees or customers and promote them through HR or outreach coordinators and marketing professionals. You also assess individual projects and how they interact with one another.

What are the key skills and qualifications needed to thrive as a program manager, and why are they important?

To thrive as a Program Manager, you need strong project management skills, strategic planning abilities, and a relevant degree, often supported by certifications like PMP or Agile. Familiarity with tools such as Microsoft Project, Jira, or Asana is essential for tracking progress and managing resources. Exceptional communication, leadership, and problem-solving skills help you motivate teams and navigate complex stakeholder environments. These competencies ensure that programs are delivered on time, within scope, and aligned with organizational goals.

What are some common challenges program managers face when coordinating cross-functional teams?

Program Managers often encounter challenges such as aligning priorities across diverse teams, managing conflicting stakeholder expectations, and ensuring clear communication among departments with different workflows. Navigating these challenges requires strong negotiation and problem-solving skills, as well as the ability to build consensus and foster collaboration. Successful Program Managers proactively establish regular check-ins, promote transparency, and adapt strategies to keep projects on track and maintain team engagement.

What is the difference between Program Manager vs Project Coordinator?

AspectProgram ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree, PMP or similar certifications often preferredUsually requires a bachelor’s degree; certifications like CAPM are common
Work EnvironmentOversees multiple projects within a program, strategic focusSupports project teams, handles administrative tasks
Employer & Industry UsageUsed across industries like IT, construction, healthcareCommon in similar industries, supporting project execution

The Program Manager focuses on managing multiple related projects to achieve strategic goals, while the Project Coordinator supports individual projects with administrative and logistical tasks. Both roles require coordination skills, but the Program Manager has a broader, strategic scope.

How much do program managers make?

Program managers typically earn a median annual salary of around $115,000, with salaries ranging from approximately $80,000 to over $150,000 depending on experience, industry, and location. In larger organizations or tech industries, salaries can be higher, especially for those with certifications like PMP or experience managing complex projects.

What are the top 3 skills of a program manager?

A program manager needs strong leadership and communication skills to coordinate multiple projects and teams effectively. Organizational and strategic planning abilities are essential for managing complex initiatives and aligning them with business goals. Additionally, proficiency in project management tools and methodologies, such as Agile or PMP, supports successful program execution.

What are the most commonly searched types of Program jobs in East Rochester, NY?

The most popular types of Program jobs in East Rochester, NY are:

What cities near East Rochester, NY are hiring for Program Manager jobs?

Cities near East Rochester, NY with the most Program Manager job openings:

Infographic showing various Program Manager job openings in East Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $102,382 per year, or $49.2 per hour.

Program Manager Residential - Monroe Campus

Hillside Children's Center

Rochester, NY • On-site

$61K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Hillside Family of Agencies rating

7.2

Company rating: 7.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

26th of 247 rated social care providers


Job description


Job Summary
The Program Manager Residential is responsible for the efficiency of the day-to-day operations of the Residential Department, including budget development and management, utilization, hiring, training, clinical oversight, regulatory compliance, and safety of youth, families and staff. This position oversees an interdisciplinary team to ensure high quality clinical collaboration and the delivery of quality service to clients by coaching/mentoring teams and developing and maintaining systems that facilitate integrated services.
Essential Job functions
  • Ensure a safe, trauma-informed and peaceful community for staff, clients, and families receiving services in the Residential Programs.
  • Manage people and facility resources to meet and prioritize the needs of staff, youth, and families through collaboration with internal departments such as Service Integration (SI), Human Resources (HR) and Corporate Service Solutions (CSS).
  • Develop and implement systems of accountability for teams and individuals.
  • Collaborate in program budget development and adhere to the established budget.
  • Act as the On-Call Administrator per rotation.
  • Partner with Service Integration to coordinate client, family, and systems information.
  • Manage and follow-up on all internal and external emergency situations.
  • Oversee the physical plant ensuring a safe therapeutic environment.
  • Develop, maintain, and update all required documentation in a timely manner.
  • Demonstrate ongoing development on the job.
  • Serve as a member of the agency and community teams and attend meetings as needed.
  • While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

LEADERSHIP DUTIES
  • Leadership: Communicates supports and links Hillside mission, vision, values, goals, and strategies to everyday work and establishes clear, meaningful, challenging, and attainable objectives and expectations that are aligned with those of the organization.
  • Management: Aligns the right work with the right people; delegates tasks according to people's strengths and interests. Ensures staff has the skills and resources to be successful. Provides staff with coaching, training and opportunities for growth to improve their skills. Treats staff fairly and consistently. Shares accountability when delegating and involves staff in setting their performance goals.
  • Governance: Ensures Hillside policies, procedures and all applicable governmental laws/regulations/guidelines are followed. Makes decisions and has authority to implement decisions in conjunction with the leadership structure of the given area of responsibility.

Education & Experience
  • Bachelor's degree in Social Work, Human Services, or a related field required
  • Minimum 5 years in a residential group care setting required
  • Minimum 3 years of leadership experience required

Special Requirements
  • CPR certification required or obtained within 60 days of hire.
  • Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities
In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, Optimizes Decision Making, Builds Talent and Engagement, Manages Change, Fosters Accountability and Results, the following occupational competencies must be demonstrated:
  • Ability to manage and lead in a large, matrixed organizational system including partnerships within internal support departments.
  • Ability to plan and implement strategies to improve the quality of services and effectively implement programs.
  • Knowledge and expertise in area of responsibility: demonstrate knowledge of sector (i.e. Development Disabilities, Mental Health, etc.) on the state level; ability to build productive relationships with influential members of the sector, and present their perspectives to Hillside and effectively communicate and advocate for Hillside's perspectives and goals to them.
  • Maintain in-depth knowledge of and adherence to all applicable safety regulations, including universal precautions and hazardous safety materials.
  • Ability to recognize and address escalating and dysregulated youth behavior and utilizing training provided in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds). Obtain and maintain TCI certification.

Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to work a variable scheduling including evenings and weekends
  • The following physical demands are required:
    • Occasional sitting (up to 4 hours)
    • Occasional standing (up to 1 hour)
    • Occasional walking (up to 2.5 hours)
    • Occasional driving (up to 8 hours)
    • Continuous balancing (up to 8 hours)
    • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
    • Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis
    • Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis
  • Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
  • Occasional exposure to changes in temperature, dust, fumes, gases or chemicals is apparent.
  • Protective clothing or equipment as required: close toed shoes; protective shields, universal precaution PPE, and gloves for toileting and food preparation
  • Ability to change positions as needed

SPECIAL CONSIDERATIONS
May be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
$70,000 Minimum pay rate, $110,000 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
About Us
At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George's County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.
Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings - whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.
Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.
Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan - just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!

What Hillside Family of Agencies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom