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Program Manager Strategic Initiatives Jobs in California

Plaid Inc

Strategic Initiatives

San Francisco, CA · On-site

$189K - $290K/yr

Operate across a wide aperture (strategy, GTM, operations, product, etc.) without being boxed into ... Experience directly managing high-performing teams * Familiarity with AI tools and agents to ...

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Program Manager Strategic Initiatives information

How does a program manager strategic initiatives typically collaborate with cross-functional teams to drive project success?

Program Managers for Strategic Initiatives often serve as the central point of coordination among various departments, such as product, marketing, finance, and operations. They facilitate regular meetings, set clear objectives, and ensure that each team understands how their contributions align with broader organizational goals. Effective communication and stakeholder management are crucial, as these managers must align diverse perspectives and resolve conflicts swiftly. By fostering collaboration and transparency, they help teams stay focused and adaptable to changing priorities throughout the project's lifecycle.

What is the difference between Program Manager Strategic Initiatives vs Project Manager?

AspectProgram Manager Strategic InitiativesProject Manager
Primary FocusOversees multiple related projects to achieve strategic goalsManages individual projects to meet specific objectives
ScopeBroader, aligned with organizational strategyMore focused on specific deliverables
ResponsibilitiesStrategic planning, stakeholder coordination, program alignmentProject planning, execution, and delivery
CredentialsTypically PMP or PgMP, strategic experiencePMP or CAPM, project management experience

While both roles require strong project management skills, Program Managers Strategic Initiatives focus on aligning multiple projects with strategic goals, whereas Project Managers concentrate on executing individual projects efficiently.

What are the key skills and qualifications needed to thrive as a program manager strategic initiatives, and why are they important?

To thrive as a Program Manager Strategic Initiatives, you need strong project management, strategic planning, and analytical skills, often supported by a bachelor's or master's degree in business or a related field. Familiarity with project management software (e.g., MS Project, Asana), data analysis tools, and certifications like PMP are typically expected. Excellent leadership, stakeholder management, and communication skills set top performers apart in this role. These capabilities are crucial for aligning cross-functional teams, driving major initiatives, and ensuring organizational goals are met efficiently.

What is a program manager strategic initiatives?

A Program Manager for Strategic Initiatives is a professional responsible for overseeing and driving key projects that align with an organization's long-term goals. They coordinate cross-functional teams, manage project timelines, and ensure resources are used efficiently to achieve strategic priorities. This role often involves assessing risks, communicating with stakeholders, and measuring the impact of initiatives. Program Managers for Strategic Initiatives play a crucial part in helping organizations adapt, grow, and stay competitive.
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Infographic showing various Program Manager Strategic Initiatives job openings in California as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Program Manager, Strategic Accounts

ComputerCare

Stockton, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

ComputerCare has spent more than 20 years building something rare in the IT world: a company where technical excellence and genuine human connection are valued equally. We're the trusted partner that IT leaders turn to when technology can't afford to fail. As a woman-owned business serving innovative companies worldwide, we combine certified technical expertise with a human approach. Whether it's managing complex device lifecycles for global teams or performing authorized repairs for Apple, Lenovo, HP and Dell devices, our work directly impacts how thousands of people stay productive every day. We never outsource our work because we believe in accountability, quality, and building lasting relationships-with our clients and as a team.
If you're passionate about technology, take pride in solving real problems, and want to be part of a company that values both technical excellence and the people behind it, ComputerCare is where you belong.
Come join us in our mission of being the Human Side of Hardware!
The Technical Program Manager serves as the primary operational liaison for assigned strategic customer programs, ensuring seamless communication, cross-functional alignment, and operational excellence across ComputerCare and customer organizations.
This role is responsible for coordinating execution across Operations, Customer Success, Sales, and customer stakeholders while driving process improvements, influencing key performance indicators, and ensuring service level commitments are consistently achieved. Rather than directly managing frontline employees, the Program Manager enables operational success through collaboration, process optimization, and data-driven decision making.
As ComputerCare continues expanding its managed services business, this position will manage multiple strategic customer programs and help develop scalable operational frameworks that can be leveraged across future enterprise partnerships.
What You'll Do...
  • Serve as the primary operational owner and point of contact for assigned strategic customer programs, ensuring successful execution and a high-quality customer experience.
  • Coordinate cross-functional initiatives between Operations, Customer Success, Sales, Leadership, customer stakeholders, and external partners to achieve program objectives.
  • Build trusted customer relationships through proactive communication, business reviews, and effective management of operational priorities, risks, and escalations.
  • Partner with Operations leadership to improve service delivery, achieve SLAs and KPIs, and remove operational barriers through process improvements.
  • Develop, standardize, and optimize operational workflows, SOPs, governance processes, and automation initiatives to improve efficiency and scalability.
  • Monitor program performance through operational metrics and reporting, providing actionable insights and recommendations to internal leadership and customers.
  • Prepare and present recurring dashboards, business reviews, and operational updates highlighting performance, improvement initiatives, and program health.
  • Support customer implementations, service expansions, operational transitions, and strategic initiatives while minimizing disruption to ongoing operations.
  • Collaborate across multiple sites to ensure consistent execution, standardized processes, and alignment with customer expectations.
  • Perform other duties and strategic projects as assigned.

What You'll Bring...
  • Bachelor's degree in Business, Operations, Supply Chain, Project Management, Engineering, or a related field (or equivalent combination of education and experience).
  • 3+ years of experience in Program Management, Project Management, Operations, Customer Success, Account Management, or a related operational leadership role.
  • Demonstrated ability to lead cross-functional initiatives, manage multiple priorities, and influence stakeholders without direct authority.
  • Strong analytical, organizational, communication, and problem-solving skills, with experience developing executive-level reporting, dashboards, and KPI scorecards.
  • Proficiency with Microsoft Office Suite (particularly Excel) and experience with business systems such as Jira, Zendesk, NetSuite, Salesforce, Oomnitza, or similar platforms.
  • Experience supporting enterprise customer programs, managed services, logistics, supply chain, or technology operations is preferred. Lean, Six Sigma, PMP, CAPM, or similar professional certifications are a plus.

Perks and Benefits:
  • Comprehensive Medical, Dental, and Vision plans to keep you feeling your best
  • 401(k) with employer match-because your future matters
  • Company-paid Life Insurance, plus HSA & FSA options
  • Employee Assistance Program (EAP) for real support when you need it
  • Adoption Assistance to help grow your family
  • Commuter Benefits for an easier ride
  • Free Coursera Professional Certifications to level up your skills
  • Generous vacation & sick time, plus paid time off to give back to your community

$105,000 - $125,000 a year
  • Annual bonus potential of up to 20%, based on individual performance and company milestones

If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in ComputerCare's mission, core values and can contribute to our team in a variety of ways - not just candidates who check all the boxes.
At ComputerCare, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders.
ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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