Program Manager Process Improvement Jobs in Massachusetts

Who we are looking for

We are seeking qualified individual with experience in Project / Program Management, Product Development, Change Management, and Executive Communications to manage a program composed of initiatives supporting our Alternatives Fund Services line of business. The ideal candidate should have experience in defining and developing project plans including market analysis, business case, objectives, product requirements, and wireframes. They should also have experience in working with cross functional projects within a program to develop multi program views of objectives, timelines, dependencies, architecture, and issues including an overall roadmap. They should have experience in the use of Jira (with Advanced Roadmaps) to document, track, and manage a project portfolio. They should have comfort developing materials and communicating to senior stakeholders regarding project status, observations, issues, and accomplishments. Most importantly the candidate should be comfortable working autonomously, driving decision making and communicating at all levels of seniority.

What you will be responsible for

As the Alternatives Project Manager Vice President, you will

• Develop project plans, product roadmap, business case, objectives, product requirements, and wireframes
• Use latest AI technology to build efficiencies in the project & program management processes
• Document overall program schedule, milestones, and cross product dependencies - leverage existing forums and collateral
• Document and share project and process improvement opportunities
• Host forums for project 'deep dives' and influence individual project scope, solution approach / architecture, delivery timelines related to cross project dependencies
• Participate in and model business, process, and data analysis of complex data and visualization including requirements, architecture, data flows, and wireframes
• Consult with business unit management as needed to analyze requirements asking probing questions to ensure the real needs are surfaced and understood.
• Partner with technology and Operations for the rollout of enhanced project status reporting through the Atlassian toolkit
• Participate in change management forums to understand timing and impact of project changes - scope, budget, schedule
• Navigate complex client relationships, build strong business relationships, and manage expectations with client stakeholders (as needed)
• Provide regular status updates and supporting program management reports as needed
• Communicate with scrum teams, business owners and product to ensure all stakeholders are well informed and that the project roadmap is on track

What we value

These skills will help you succeed in this role

• A strong team player who understand the value of working in a diversely skilled environment
• Ability to articulate product capabilities and benefits to both senior management as well as technology and global delivery teams
• Ability to work with stakeholders, develop relationships, gather information / data, synthesize into executive communications
• Ability to utilize facts and data to inform decision making
• Ability to distill complex information into clear, concise actionable insights for senior management
• Strong interpersonal communication, collaboration, facilitation, presentation, and negotiation skills.
• Strong communication skills to clearly articulate ideas and ability to use experience and analysis to gain support and work with internal and external parties

Education & Preferred Qualifications

• 8+ years of financial industry work experience in a Product, Project or Program Management role
• Experience in implementing AI process solutions
• Prior Product Management, Change Management, and/or Consulting experience
• Prior Project Management for business transformation experience
• MBA or PMP a plus
• Experience with Jira & Confluence - reporting, setups, Advanced Roadmaps
• Advanced proficiency in Microsoft Excel, Project, co pilot and PowerPoint
• Ability to create visual models that support analyses, such as Gantt charts, data flow diagrams, system architecture diagrams, and wireframes
• Strong technology insights with demonstrated ability to work across business lines
• AI literate

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.