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Program Manager Process Improvement Jobs in Massachusetts

Boston Childrens Hospital

$105K - $168K/yr

The Process Improvement and Education Manager will be responsible for managing and overseeing the ... Directs and participates in educational programs for IRB members, staff, and the research community ...

Foundation Medicine

Manager, Process Excellence

Boston, MA · On-site

$98K - $122K/yr

Lead transformation initiatives and process improvement projects to achieve organizational goals ... Experience using planning and program management tools such as Smartsheet * Experience working with ...

Foundation Medicine

Manager, Process Excellence

Boston, MA · On-site

$98K - $122K/yr

Lead transformation initiatives and process improvement projects to achieve organizational goals ... Experience using planning and program management tools such as Smartsheet * Experience working with ...

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Program Manager Process Improvement information

What is a program manager process improvement?

A Program Manager Process Improvement is a professional responsible for identifying, planning, and implementing changes to business processes to increase efficiency, reduce costs, and improve overall performance within an organization. They manage multiple projects or initiatives related to process optimization, often using methodologies such as Lean, Six Sigma, or Agile. Their role involves collaborating with cross-functional teams, analyzing data, and ensuring that process changes align with the organization’s strategic goals.

How does a program manager process improvement typically collaborate with cross-functional teams?

Program Managers for Process Improvement frequently work alongside teams from operations, IT, finance, and quality assurance to identify inefficiencies and implement solutions. Collaboration often involves facilitating workshops, gathering feedback, and aligning process changes with organizational goals. Building strong relationships and clear communication are essential, as the role requires gaining buy-in from diverse stakeholders and ensuring seamless adoption of new processes. Regular check-ins and progress tracking help keep everyone aligned and address any challenges that arise during implementation.

What are the key skills and qualifications needed to thrive as a program manager process improvement, and why are they important?

To thrive as a Program Manager Process Improvement, you need expertise in project management, process mapping, and data analysis, often supported by a degree in business or engineering and certifications like Lean Six Sigma or PMP. Familiarity with process improvement tools (e.g., Kaizen, DMAIC), project management software, and data visualization platforms is typically required. Strong leadership, communication, and change management skills help drive initiatives and motivate cross-functional teams. These skills and qualities are crucial for ensuring efficient project delivery, stakeholder alignment, and measurable improvements in organizational performance.

What is the difference between Program Manager Process Improvement vs Business Analyst?

AspectProgram Manager Process ImprovementBusiness Analyst
Primary FocusOverseeing process improvement initiatives across programsAnalyzing business needs and defining requirements
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or relevant business analysis certifications
Work EnvironmentProject teams, cross-functional departmentsStakeholder meetings, data analysis, documentation
Industry UsageCommon in manufacturing, IT, healthcareWidespread across finance, IT, consulting

While both roles focus on improving business processes, Program Manager Process Improvement leads large-scale initiatives and manages multiple projects, whereas Business Analysts concentrate on analyzing and defining specific business requirements to support project goals.

What are popular job titles related to Program Manager Process Improvement jobs in Massachusetts?

For Program Manager Process Improvement jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Program Manager Process Improvement jobs in Massachusetts look for?

The top searched job categories for Program Manager Process Improvement jobs in Massachusetts are:

What cities in Massachusetts are hiring for Program Manager Process Improvement jobs?

Cities in Massachusetts with the most Program Manager Process Improvement job openings:

Program Manager Process Improvement jobs near you
Infographic showing various Program Manager Process Improvement job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Process Improvement and Education Manager, IRB

On-site, Remote

Boston Childrens Hospital
Libraries and Archives • 11 - 50 employees
Learn more about Boston Childrens Hospitalexternal

$105K - $168K/yr

Full-time

Posted 8 days ago

Job description

Job Posting Description
Position Summary:
The Process Improvement and Education Manager will be responsible for managing and overseeing the IRB's education and process improvement initiatives to ensure compliance with federal and state regulations and BCH's policies governing the protection of human subjects in clinical research. They will lead efforts to enhance IRB processes, quality, efficiency, and stakeholder experience through strategic planning, development of best practices, collaboration across the clinical research community, and ongoing evaluation of compliance and operational effectiveness. They will also represent the IRB as needed in external initiatives and accreditation activities.
Key Responsibilities:
  • Under the Senior Director of Clinical Research Compliance, manages Process Improvement, regulatory policy, auditing, and Education efforts to ensure compliance with federal/state regulations and BCH policies protecting human subjects in clinical research.
  • Serves as liaison between IRB staff, members, and the clinical research community to identify inefficiencies and propose improvements to review processes, communications, forms, and education.
  • Develops and maintains policies, guidance, reviewer worksheets, and resources to support regulatory compliance and efficient IRB review and oversight.
  • Works with the Director of Clinical Research Compliance to support implementation, use, and maintenance of the electronic IRB protocol management system.
  • Oversees and participates in audits evaluating IRB and investigator adherence to regulations and institutional policies governing human subject research.
  • Oversees and participates in for-cause audits of protocols and/or investigators, as requested by the IRB, Department Chair/Chief, or Institutional Official, to address human research protection concerns or non-compliance.
  • Collaborates with Clinical Research Operations on audits, QI initiatives, and human subject protection policies and procedures.
  • Analyzes audit data and prepares reports with findings and recommendations to improve human subject and IRB compliance and efficiency.
  • Directs and participates in educational programs for IRB members, staff, and the research community on human subject protection regulations and IRB policies, including webinars, newsletters, and website content.
  • Develops benchmarks and best practices for compliance with human subject protection regulations and policies; supports accreditation applications, site visits, responses, and corrective actions.
  • Uses project management tools to develop work plans, manage scope and risks, coordinate communications, and prioritize tasks based on importance and urgency.
  • Contributes to short- and long-term strategic plans addressing regulatory changes and enhancing IRB effectiveness and operational efficiency.
Minimum Qualifications
Education:
  • Master's in Life sciences, nursing, pharmacy or a closely related field.
Experience:
  • Minimum of 6 years' experience in clinical research regulatory environment. IRB experience preferred.
  • Knowledge of HHS and FDA regulations, clinical research monitoring, data management and analysis, auditing principles and techniques, and experience developing and implementing process improvement initiatives, including benchmarks and metrics. Ability to conduct interviews, analyze information, and prepare clear, concise audit reports.
  • Strong project management, organizational, analytical, written, and verbal communication skills, with the ability to collaborate effectively with diverse groups, including hospital faculty, staff, and study sponsors.

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