Program Manager Non Profit Jobs in Markham, ON (NOW HIRING)

About UJA Federation of Greater Toronto

At UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion,generosityand commitment to Jewish values. Together with our philanthropic,volunteerandprofessional leadership,we'rechanging lives.

As one of North America's leading Jewish non-profits, UJA Federation of Greater Toronto works topreserve and strengthenthe quality of Jewish life in Greater Toronto, Canada, Israel and around the world.UJA advances this mission through fundraising, programs, and research focused on our strategic pillars: fighting poverty and improving well-being, growing Jewish education and identity, countering antisemitism and hate, and strengthening connections with Israel and Jewish communities worldwide.

Aboutthe Opportunity

The Manager, Leadership Engagement is a member of UJA Federation's Leadership Engagement and Development (LEAD) team. Reporting to the Vice President, Strategic Leadership Development and working closely with the Director, Leadership Engagement, the Manager supports the implementation of initiatives that strengthen volunteer leadership engagement and build leadership pipelines across the organization.

The Manager plays a key role in maintaining effective operational processes, supporting volunteer pipeline management, and leveraging Salesforce to inform planning and decision making. This role works collaboratively across the organization to ensure leadership engagement initiatives are delivered consistently while supporting the development of new opportunities for volunteer engagement.

Key Responsibilities

Leadership Pipeline & Engagement Support

• Support the Director and Vice President in identifying and developing new volunteer leadership pipeline and engagement opportunities across UJA and its partner organizations.
• Conduct research and prepare background information to support the identification and assessment of prospective leadership opportunities , volunteer initiatives and emerging community needs.
• Triage leadership referrals and coordinate follow up with the appropriate member of the LEAD team.
• Support the annual review of committee membership by maintaining committee data and tracking vacancies, appointments, and term changes.
• Monitor volunteer engagement activity and identify individuals requiring onboarding, offboarding or ongoing stewardship communications.
• Assist where appropriate in preparing leadership pipeline reports, committee summaries and volunteer engagement materials.
• Where responsibilities are primarily administrative or logistical, coordinate with the Specialist, Leadership Development to ensure the timely execution of communications, scheduling, data management, and other operational tasks.

Salesforce & Process Management

• Support the ongoing administration of LEAD's Salesforce processes and workflows.
• Monitor reports and dashboards to identify trends, data gaps and operational needs.
• Make recommendations regarding Salesforce enhancements and process improvements that strengthen LEAD's effectiveness.
• Coordinate Salesforce onboarding and training for new team members.
• Maintain process documentation and support data integrity and consistency.

Program & Event Coordination

• Assist with the coordination and operational delivery of leadership engagement programs, cohorts, and special initiatives.
• Serve as LEAD's liaison with Marketing, Events and other internal departments for leadership related programs.

Project Coordination

• Provide project management support for departmental initiatives and special projects.
• Coordinate timelines, deliverables and follow up across multiple initiatives.
• Prepare reports, presentations, and briefing materials to support departmental priorities.
• Contribute to the continuous improvement of LEAD processes and operational practices.
• Support other departmental priorities as required.

Qualifications

• Post secondary degree or equivalent combination of education and experience.
• Five or more years of relevant experience in project coordination, program management, volunteer engagement, or a related field.
• Experience working with Salesforce or another CRM platform.
• Strong organizational and project management skills with exceptional attention to detail.
• Strong analytical skills with the ability to interpret information and make practical recommendations.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to build collaborative working relationships across the organization.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Comfortable working in an evolving environment, prioritizing and adapting as necessary.
• Sound judgment, discretion, and the ability to maintain confidentiality.
• Knowledge of the Toronto Jewish community and the nonprofit sector is considered an asset.

*This is a full-time permanent position, Union Level 5.Salary Range: $70,000-$80,000 annually, based on experience.
At UJA we support a flexible work schedule and all of our employees engage in hybrid work. Engagement and connection are key to supporting the best employee experience and we want to ensure that this puts balance and well-being at the forefront of our approach to ways of working. In addition to a rich time off policy, UJA's offices are closed on all Jewish holy days (yom tov) and we support early office closures to observe the Jewish Sabbath (Shabbat).

We look forward to connecting with you to understanding what you can bring to the UJA team and how we can support your career goals.Qualified applicants are invited to submit a cover letter and resume. Only those applicants invited for interview will be contacted. Please be advised that all offers of employment are contingent upon the successful completion of professional references and background checks including Social Media Account(s) and a Police Records Check/Vulnerable Sector Screening.

Commitment to Inclusion and Accessibility:

UJA Federation supports a diverse candidate and employment experience. We are proud of our dynamic professional team, which reflects the diversity of the Jewish community and general community alike in Greater Toronto. We are an equal opportunity employer and welcome applicants from all communities. We encourage you to follow us to get regular updates on open roles. We are committed to creating an inclusive and accessible workplace and believe this is essential to ensure that every member of our team can thrive.

We adhere to barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please notify us and we will work with you to meet your needs.