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Program Manager Healthcare Jobs in Silver Spring, MD

Priwils

Program Manager (HealthCare)

Bethesda, MD · On-site

Minimum of five (5) years of experience managing healthcare administrative operations, staffing services, or medical support personnel. * Minimum of three (3) years of supervisory or program ...

Softthink Solutions, Inc.

Program Manager

Bethesda, MD · On-site

Program Manager Location: Bethesda, Maryland Work Authorization: Active Top Secret Clearance ... Manage day-to-day healthcare support operations and contract performance * Serve as the primary ...

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Goldbelt, Inc.

Program Manager

Bethesda, MD

Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness ... Summary: The Program Manager is responsible for overseeing all operational, staffing, and ...

ICF

Program Manager (Health IT)

Baltimore, MD

$115.30K - $115.80K/yr

We are seeking a senior Program Manager / PMO Lead to oversee a complex enterprise IT support ... health IT, public sector modernization, or large shared services environments Working at ICF ICF is ...

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How much do program manager healthcare jobs pay per year?

As of May 31, 2026, the average yearly pay for program manager healthcare in Silver Spring, MD is $111,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,200.00 and $137,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Manager in Healthcare, and why are they important?

To thrive as a Program Manager in Healthcare, you need expertise in project management, knowledge of healthcare regulations, and experience in clinical or health administration, often supported by a bachelor's or master's degree in health administration or a related field. Familiarity with project management tools like MS Project or Asana, electronic health record systems, and certifications such as PMP or Lean Six Sigma are commonly required. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and manage complex, cross-functional projects. These skills ensure effective program delivery, regulatory compliance, and positive patient and organizational outcomes in a dynamic healthcare environment.

How does a Program Manager in Healthcare typically collaborate with clinical and non-clinical teams to achieve program goals?

As a Program Manager in Healthcare, you will regularly work with a diverse group of stakeholders, including physicians, nurses, administrative staff, IT professionals, and external partners. Effective collaboration involves facilitating meetings, aligning goals across departments, and ensuring that all parties are informed about project timelines and responsibilities. Strong communication skills and an understanding of both clinical workflows and operational processes are essential to bridge gaps and drive successful program outcomes. Building trust and fostering open dialogue helps you navigate challenges and ensure that program objectives are met efficiently.

What does a Program Manager in Healthcare do?

A Program Manager in Healthcare oversees the planning, implementation, and evaluation of healthcare programs within an organization. Their responsibilities include coordinating between departments, managing budgets, ensuring regulatory compliance, and assessing outcomes to improve patient care and organizational efficiency. They often work with multidisciplinary teams to achieve program goals, address challenges, and adapt to changing healthcare regulations or needs. Ultimately, they play a vital role in ensuring that healthcare initiatives are delivered effectively and efficiently.
What are popular job titles related to Program Manager Healthcare jobs in Silver Spring, MD? For Program Manager Healthcare jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Program Manager Healthcare jobs in Silver Spring, MD look for? The top searched job categories for Program Manager Healthcare jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Program Manager Healthcare jobs? Cities near Silver Spring, MD with the most Program Manager Healthcare job openings:
Program Manager Healthcare jobs near you

Program Manager (HealthCare)

Priwils

Bethesda, MD • On-site

Full-time

Posted 5 days ago

Job description

Overview: Priwils, Inc. is seeking an experienced Program Manager to support Medical Support Assistant (MSA) services at the National Institutes of Health (NIH) Clinical Center in Bethesda, Maryland. The Program Manager will oversee daily contract operations supporting the Nursing Department and Patient Support Services Department (PSSD) within the NIH Clinical Center, America's premier clinical research hospital.
The Program Manager will serve as the primary point of contact between the Contractor and the Government Contracting Officer's Representative (COR) and will be responsible for ensuring uninterrupted delivery of high-quality administrative and patient support services in a fast-paced clinical healthcare environment. This position requires strong leadership, staffing management, healthcare operations experience, and the ability to manage a dynamic workforce supporting mission-critical patient care operations.
Key Responsibilities
  • Manage all day-to-day contract operations and ensure compliance with contract requirements, staffing levels, performance standards, and customer service expectations.
  • Serve as the primary liaison between the Contractor, Government COR, Government supervisors, and NIH stakeholders.
  • Oversee recruitment, screening, interviewing, onboarding, scheduling, supervision, and retention of Medical Support Assistant personnel.
  • Ensure qualified candidates are identified and submitted within required timelines and participate in candidate interviews with Government personnel.
  • Maintain sufficient staffing levels to support all operational requirements, including days, evenings, weekends, holidays, and emergency staffing situations.
  • Develop and implement staffing contingency plans to ensure continuity of operations during planned and unplanned absences.
  • Monitor employee attendance, punctuality, professionalism, and overall job performance.
  • Conduct employee coaching, counseling, performance evaluations, corrective actions, and performance improvement activities as needed.
  • Coordinate onboarding activities, including badging, security processing, mandatory medical clearances, training requirements, and NIH orientation activities.
  • Ensure all contract personnel complete required NIH Clinical Center orientation, annual mandatory training, IT security training, and compliance requirements.
  • Monitor compliance with NIH policies, HIPAA/privacy requirements, Joint Commission standards, customer service expectations, and workplace conduct requirements.
  • Review and approve contractor timesheets, staffing schedules, and shift differential documentation.
  • Maintain accurate staffing records, training documentation, attendance records, and operational reports.
  • Attend recurring meetings with CORs, Government supervisors, and other NIH stakeholders regarding staffing, recruitment, operational performance, and process improvements.
  • Provide operational reports, staffing updates, corrective action plans, and other contract deliverables within required timelines.
  • Ensure contract personnel consistently provide professional, compassionate, patient-centered customer service to patients, visitors, physicians, nurses, and staff.
  • Support continuous process improvement initiatives that enhance operational efficiency, workforce performance, and patient experience.
Required Qualifications
  • Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Management, or a related field preferred.
  • Minimum of five (5) years of experience managing healthcare administrative operations, staffing services, or medical support personnel.
  • Minimum of three (3) years of supervisory or program management experience in a healthcare, hospital, or clinical environment.
  • Experience managing recruitment, onboarding, workforce scheduling, staffing coverage, and employee performance management.
  • Experience supporting Federal Government contracts preferred.
  • Strong knowledge of healthcare administrative operations, customer service practices, and workforce management principles.
  • Excellent verbal, written, organizational, leadership, and interpersonal communication skills.
  • Ability to manage multiple priorities in a fast-paced healthcare environment.
  • Proficiency in Microsoft Office Suite, scheduling systems, and electronic medical record or healthcare information systems.
Preferred Qualifications
  • Experience supporting the National Institutes of Health (NIH) or other Federal healthcare agencies.
  • Experience managing operations in a 24/7 healthcare or hospital environment.
  • Knowledge of admissions processes, clinical scheduling systems, patient support operations, and healthcare administrative workflows.
  • Experience coordinating security processing, background investigations, and compliance documentation.

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