About the Role Kaseya is seeking a seasoned Director of Technical Program Management (TPM) to lead strategic, cross-functional technical initiatives that accelerate innovation across it's product lines. This leader will drive alignment between engineering, product, security, operations, customer success, and go-to-market teams, ensuring predictable and high-quality delivery across a complex, fast-growing, global organization.
This role is ideal for someone who thrives in high-scale SaaS environments, understands enterprise IT operations and MSP workflows, and can bring operational rigor to multi-product, multi-team technology programs.
Key Responsibilities Technical Program Leadership - Own end-to-end delivery of large-scale, multi-quarter programs spanning cyber security, IT automation, cyber resilience, and platform modernization.
- Define program scope, technical dependencies, timelines, and execution frameworks in coordination with engineering and architecture teams.
- Drive governance, program dashboards, OKRs, and reporting mechanisms that create transparency for executives and global teams.
Cross-Functional Alignment - Work closely with Product Management to translate business priorities into executable technical plans aligned to Kaseya's product roadmap.
- Partner with Engineering leaders to define scalable architectures, standardized delivery workflows, and cross-product integration strategies.
- Collaborate with Security, Cloud Ops, Compliance, and Support teams to ensure releases are secure, reliable, compliant, and ready for customer adoption.
- Coordinate with M&A integration teams to rapidly align newly acquired products into Kaseya's platform ecosystem.
Team Leadership & Development - Lead, grow, and mentor a team of Technical Program Managers across global offices, building a culture focused on execution excellence, accountability, and operational rigor.
- Establish TPM best practices, tools, templates, and communication models that scale across a distributed engineering environment.
- Coach TPMs on technical depth, stakeholder management, and program orchestration skills.
Operational Excellence - Introduce and enforce delivery processes that improve predictability, quality, speed, and cross-team collaboration.
- Identify risks, bottlenecks, and systemic issues, driving proactive mitigation strategies and long-term improvements.
- Champion process automation, release readiness, and continuous improvement across Kaseya's engineering organization.
Executive Communication - Provide crisp, data-driven program updates to C-level executives, including risks, decisions needed, and impact to roadmap commitments.
- Drive cross-functional decision-making with clarity, urgency, and business-oriented thinking.
Required Qualifications - 15+ years experience leading technical programs, engineering initiatives, or enterprise product implementations.
- 10+ years managing technical or program teams in fast-paced software development environments.
- Demonstrated success delivering complex, distributed software programs across multiple teams and geographies.
- Excellent communication and negotiation skills, with the ability to influence senior leaders and align diverse teams.
Preferred Qualifications - Strong background in SaaS, cybersecurity, enterprise IT systems, or MSP-focused platforms.
Compensation:
- Base = $210,000 - $245,000