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Program Management Jobs in DeKalb, IL (NOW HIRING)

Genesys

Sr. Manager, Professional Services Consulting

Oregon, IL · On-site +1

$108K - $109K/yr

Familiarity with tools such as JIRA, Azure DevOps, or similar program management platforms * Strong mentoring and coaching capabilities across cross-functional teams * Experience working closely with ...

OSI INDUSTRIES, LLC

Mgr-FSQA Program

West Chicago, IL · On-site

$90K/yr

Job manages a team, has authority to hire and performance-manage the team. * Job leads/supervises ... Develop, implement, and maintain HACCP/FSP and GMP Plant Training Programs. * Conduct training and ...

OSI Group

Mgr-FSQA Program

West Chicago, IL · On-site

$90K/yr

Job leads/supervises/manages 1-5 employees. Develop, implement and maintain the facility HACCP and ... Develop, implement, and maintain HACCP/FSP and GMP Plant Training Programs. Conduct training and ...

OSI Group

Mgr-FSQA Program

West Chicago, IL · On-site

$90K/yr

Job manages a team, has authority to hire and performance-manage the team. * Job leads/supervises ... Lead through BRC Audits and supporting programs. * Ensure compliance and implementation of ...

Actalent

Project Manager

Aurora, IL

Minimum of 5 years of experience in Program Management or Project Management, with consideration for candidates with more than 10 years of experience. * Bachelor's degree in Electrical Engineering or ...

LifeWise Academy

Program Director

Yorkville, IL · On-site

Coordinate teams to ensure classes run smoothly and safely Managing Program Operations * Oversee communication, scheduling, enrollment and basic administrative tasks * Assist with budgeting ...

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All JobsProgram Management JobsProgram Management Jobs in DeKalb, IL

Program Management information

See DeKalb, IL salary details

$37.8K

$105.5K

$154.1K

How much do program management jobs pay per year?

As of Jul 15, 2026, the average yearly pay for program management in DeKalb, IL is $105,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Manager, and why are they important?

To thrive as a Program Manager, you need expertise in project planning, resource allocation, risk management, and a solid understanding of program life cycles, often supported by a bachelor's degree and experience in project or program management. Familiarity with tools like Microsoft Project, Jira, and certifications such as PMP or PgMP is typically required. Excellent leadership, communication, and problem-solving skills help in coordinating cross-functional teams and managing stakeholder expectations. These skills ensure that complex programs are delivered on time, within scope, and aligned with organizational goals.

What is the job role of a program manager?

A program manager oversees multiple related projects within an organization to ensure they align with strategic goals. They coordinate teams, manage budgets, and track progress using tools like Gantt charts or project management software, often requiring strong leadership and communication skills. The role involves planning, risk management, and stakeholder engagement to deliver successful program outcomes.

What are program management jobs?

Program management jobs involve overseeing multiple related projects to ensure they align with organizational goals and deliver value. These roles typically require strong leadership, planning, and communication skills, and often involve coordinating teams, managing budgets, and using tools like MS Project or Jira. Program managers focus on strategic execution and risk management across projects within a program.

How does a Program Manager typically collaborate with cross-functional teams to achieve project goals?

Program Managers work closely with cross-functional teams such as engineering, marketing, finance, and operations to align project objectives with organizational strategy. They facilitate communication, coordinate resources, and manage dependencies across teams to ensure milestones are met on schedule. Regular meetings, status updates, and transparent documentation are key practices, helping to address challenges proactively and keep everyone on track. This collaborative approach not only drives program success but also builds strong professional relationships across the organization.

What do program management do?

Program management involves coordinating and overseeing multiple related projects to achieve strategic objectives within an organization. Program managers plan, execute, and monitor initiatives, manage resources, and communicate with stakeholders to ensure successful delivery and alignment with business goals.

What is program management?

Program management is the coordinated oversight and management of multiple related projects that align with an organization's strategic objectives. Program managers ensure that projects within a program are executed efficiently, risks are managed, and benefits are realized. They focus on aligning project outcomes with business goals, optimizing resources, and communicating progress to stakeholders. Unlike project managers, who handle individual projects, program managers oversee a collection of projects to deliver greater value.

What are the top 3 skills of a program manager?

Program managers need strong leadership, communication, and organizational skills to coordinate multiple projects and teams effectively. They also require strategic thinking and proficiency with project management tools like MS Project or Jira. These skills enable them to align projects with organizational goals and ensure successful delivery.

How to Get a Job in Program Management

Program managers typically have previous experience as a project manager or in a similar role. Most program managers have a bachelor’s degree in business or related field. The exact requirements for a program management job may vary from position to position, but you should be familiar with the organization’s mission and products as well as the specific needs listed in the job description. If a company is looking for a program manager for a specific department, experience working in that area is an obvious boon.

What is the difference between Program Management vs Project Management?

AspectProgram ManagementProject Management
FocusOversees multiple related projects to achieve strategic objectivesManages individual projects to meet specific goals
ScopeBroader, involving multiple projects and stakeholdersNarrower, focused on specific deliverables
ResponsibilitiesAligns projects with organizational strategy, manages interdependenciesPlans, executes, and closes individual projects
CertificationsPMP, PgMP often preferredPMP commonly required

While both roles require strong organizational and leadership skills, program management focuses on coordinating multiple projects to achieve strategic goals, whereas project management concentrates on delivering specific project outcomes efficiently.

More about Program Management jobs
What job categories do people searching Program Management jobs in DeKalb, IL look for? The top searched job categories for Program Management jobs in DeKalb, IL are:
What cities near DeKalb, IL are hiring for Program Management jobs? Cities near DeKalb, IL with the most Program Management job openings:
Program Management jobs near you
Sr. Manager, Professional Services Consulting

Sr. Manager, Professional Services Consulting

Genesys

Oregon, IL • On-site, Remote

$108K - $109K/yr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.


Sr. Manager, Professional Services
United States

Role Overview:
This role drives the successful delivery of complex, enterprise-scale customer experience solutions by leading Project and Program Managers to achieve measurable business outcomes. You will own how customer needs are translated into scalable delivery strategies, ensuring programs are executed with precision, consistency, and strong customer impact. Operating at the intersection of delivery, customer strategy, and product alignment, you will influence how services are structured and delivered across engagements. At Genesys, you will help organizations create more empathetic, connected customer experiences through AI-driven innovation and cloud technology. This position offers strong visibility across leadership and product teams, along with opportunities to shape delivery methodology and expand your impact across global initiatives.

Key Responsibilities:

  • Lead and develop a team of Project and Program Managers, ensuring consistent delivery excellence across customer engagements

  • Own the end-to-end execution of complex customer programs, driving alignment between customer goals, delivery strategy, and business outcomes

  • Drive the creation of scalable delivery frameworks and program roadmaps that accelerate time to value and improve customer adoption

  • Lead customer engagements at a strategic level, guiding program direction, resolving challenges, and ensuring alignment with business objectives

  • Act as an escalation point for delivery risks and issues, ensuring timely resolution and strong customer satisfaction

  • Partner with Product Management to align customer implementations with product capabilities and future roadmap direction

  • Influence continuous improvement of Professional Services delivery methodology through feedback, innovation, and operational insights

  • Ensure effective resource planning and load balancing across projects to optimize team performance and utilization

  • Represent Professional Services in cross-functional initiatives, driving alignment across stakeholders and business units

  • Promote a culture of accountability, collaboration, and continuous improvement within the team

Required Qualifications:

  • Proven experience leading Project Managers and Program Managers in a Professional Services or enterprise delivery environment

  • Strong experience managing large-scale, customer-facing programs with measurable business impact

  • Demonstrated ability to lead project teams across closely related functional areas, applying broad management knowledge and strategic oversight

  • Mastery-level expertise within a technical or professional discipline, combined with a strong understanding of adjacent functions within the organization

  • Bachelor's or Master's degree, or equivalent professional experience

  • Minimum of 10 years of relevant experience in program delivery, consulting, or customer experience environments

  • Demonstrated ability to influence stakeholders across technical and business domains

  • Solid understanding of customer experience platforms, with Genesys knowledge preferred

  • Proven ability to design and execute scalable delivery strategies aligned with customer objectives

  • Strong written and verbal communication skills with the ability to convey complex ideas clearly

  • High emotional intelligence with demonstrated strengths in leadership, coaching, conflict resolution, and team development

Preferred Qualifications:

  • Experience managing global or enterprise-level customer programs

  • Background in customer experience, contact center, or cloud-based platforms

  • Familiarity with tools such as JIRA, Azure DevOps, or similar program management platforms

  • Strong mentoring and coaching capabilities across cross-functional teams

  • Experience working closely with Product teams to influence roadmap alignment

  • Ability to translate complex program concepts into clear executive-level communications

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$135,600.00 - $238,600.00

Benefits:

  • Medical, Dental, and Vision Insurance.

  • Telehealth coverage

  • Flexible work schedules and work from home opportunities

  • Development and career growth opportunities

  • Open Time Off in addition to 10 paid holidays

  • 401(k) matching program

  • Adoption Assistance

  • Fertility treatments

Click here to view a summary overview of our Benefits.


Working at Genesys

  • AI at enterprise scale- Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+new AI features were released in the last fiscal year.
  • A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
  • Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
  • Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
  • Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.


What Happens After You Apply

After you apply, here's what you can typically expect:

  • Our Talent Acquisition team reviews your application with the hiring team.
  • A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
  • Next, you'll meet the hiring manager and other members of the interview team.
  • We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
  • After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.


Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.


Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.


About Genesys:

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visitwww.genesys.com.


Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.


You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.


Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.


Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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