This role owns end-to-end program management of BPO operations, driving vendor strategy, governance frameworks, and cross-functional initiatives that enable performance, quality, and efficiency ...
This role owns end-to-end program management of BPO operations, driving vendor strategy, governance frameworks, and cross-functional initiatives that enable performance, quality, and efficiency ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Manager, Program Management
$70K - $130K/yr
Strong program management and organizational skills with high attention to detail * Ability to operate independently in a fast-paced, ambiguous environment * Proactive problem-solver with a track ...
Program Management information
See Arkansas salary details
$31.8K - $40.7K
5% of jobs
$40.7K - $49.7K
6% of jobs
$49.7K - $58.6K
9% of jobs
$64.1K is the 25th percentile. Wages below this are outliers.
$58.6K - $67.5K
6% of jobs
$67.5K - $76.4K
5% of jobs
$76.4K - $85.3K
6% of jobs
$85.3K - $94.2K
5% of jobs
The median wage is $95.9K / yr.
$94.2K - $103.1K
31% of jobs
$103.4K is the 75th percentile. Wages above this are outliers.
$103.1K - $112K
7% of jobs
$112K - $120.9K
15% of jobs
$120.9K - $129.8K
3% of jobs
$31.8K
$88.9K
$129.8K
How much do program management jobs pay per year?
How to Get a Job in Program Management?
Program managers typically have previous experience as a project manager or in a similar role. Most program managers have a bachelor’s degree in business or related field. The exact requirements for a program management job may vary from position to position, but you should be familiar with the organization’s mission and products as well as the specific needs listed in the job description. If a company is looking for a program manager for a specific department, experience working in that area is an obvious boon.
What are the key skills and qualifications needed to thrive as a Program Manager, and why are they important?
How does a Program Manager typically collaborate with cross-functional teams to achieve project goals?
What is program management?
What is the difference between Program Management vs Project Management?
| Aspect | Program Management | Project Management |
|---|---|---|
| Focus | Oversees multiple related projects to achieve strategic objectives | Manages individual projects to meet specific goals |
| Scope | Broader, involving multiple projects and stakeholders | Narrower, focused on specific deliverables |
| Responsibilities | Aligns projects with organizational strategy, manages interdependencies | Plans, executes, and closes individual projects |
| Certifications | PMP, PgMP often preferred | PMP commonly required |
While both roles require strong organizational and leadership skills, program management focuses on coordinating multiple projects to achieve strategic goals, whereas project management concentrates on delivering specific project outcomes efficiently.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
Walmart rating
6.0
Based on 21,591 frontline employees who took The Breakroom Quiz
22nd of 39 rated national retailers
Job description
- Experience managing BPO/vendor operations, preferably in customer support or seller support environments.
- Strong program and project management skills, with the ability to manage multiple work streams and stakeholders simultaneously.
- Proven ability to analyze complex data sets, identify root causes, and drive measurable improvements in operational performance.
- Experience with vendor governance, performance management, and service delivery optimization.
- Strong communication and stakeholder management skills, with the ability to influence across all levels of the organization.
- Demonstrated ability to drive process improvements, standardization, and scalable solutions in a fast-paced environment.
- Familiarity with operational metrics such as SLA, CSAT, AHT, quality scores, and productivity measures.
- Adaptability and problem-solving mindset with a focus on delivering results and improving seller experience.
- Bachelor's degree in Business Administration, Operations, Engineering, or related field and 2 years' experience in operations, program management, vendor management, or related area OR
- 4 years' experience in operations, program management, vendor management, or related area.
- Experience in BPO/vendor management within customer or seller support environments
- Experience in Marketplace or eCommerce operations
- Project Management certification (e.g., PMP)
- Experience supervising associates or leading cross-functional teams
- Master's degree in Business, Operations, or related field
- Own and manage multiple BPO operational programs by designing project plans, defining milestones, and driving execution across internal and external stakeholders.
- Establish and maintain governance frameworks to ensure consistent service delivery, compliance with company standards, and alignment with business goals.
- Analyze operational data to identify trends, root causes, and opportunities for improvement; translate insights into actionable solutions.
- Partner cross-functionally with Product, Operations, WFM, Training, and Legal teams to implement process improvements and support new initiatives.
- Drive continuous improvement initiatives across BPO partners, including process optimization, cost efficiency, and service quality enhancements.
- Oversee development and deployment of reporting tools, dashboards, and performance insights to enable data-driven decision-making.
- Lead, mentor, and influence teams (directly or indirectly), fostering accountability, collaboration, and a culture of continuous improvement.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- StockMinimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Business, Human Resources, or related field and 2 years' experience in project management, compliance, operations management or related area OR 4 years' experience in project management, compliance, operations management, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading a cross-functional team, Retail Link, Working with profit and loss responsibilities.Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.About Walmart
Sourced by ZipRecruiter
From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.
Industry
Retail, professional, labor and political organizations, specialized design services, transportation and warehousing and fitness and sports centers
Company size
10,000+ Employees
Headquarters location
Bentonville, AR, US