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Program Management Office Manager Jobs in Alberta

Senior Project Manager

Calgary, AB · Hybrid

CA$120K - CA$138K/yr

Clio's Project Management Office (PMO) leads the company's most strategic, complex, cross-functional projects and programs. We work very closely with teams across the entire Clio org and work with ...

Requisition Number : 217970 Cintas is offering an exciting Management Trainee program designed to ... Office Management, Service Management and ultimately prepare you for career advancement ...

The management of this program will allow for quick risk evaluation and the identification of ... For in-office roles: continental breakfast, coffee, tea, soda, daily hot cafeteria lunch, and ...

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Program Management Office Manager information

What are the most commonly searched types of Program Management Office jobs in Alberta? The most popular types of Program Management Office jobs in Alberta are:
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BILINGUAL PROJECT MANAGER, ENTERPRISE ONBOARDING (HYBRID)

GreenShield

Calgary, AB • Hybrid

Other

Posted 16 days ago


Job description

The Project Manager, Enterprise Onboarding, is a client and advisor-facingrole that works closely with and directly supporting all lines of business -including Insurance, Administration and Health - in the onboarding andimplementation of new business. This is an important role that develops andexecutes project plans designed to onboard new clients / plan sponsors andpartners of varying sizes and complexity. This role plays a critical role inensuring that new clients/advisors are onboarded in accordance with our servicedelivery model and quality standards, while delivering a positive and impactfulcustomer experience. The Project Manager also leads business or strategicprojects as required and supports with procurement activities, by providingsupport on RFPs and proposals as well as participating in finalistpresentations. This position reports to the PMO Manager, Enterprise Onboarding.

  • Works with various internal teams to configure/adapt solutions for non-standard implementations
  • Develops and executes implementation project plans to meet the specific requirements of each sale and does so in partnership with internal and external stakeholders.
  • Manages overall project governance including stakeholder communication, meeting cadence, meeting facilitation, project documentation, status reporting and risk mitigation.
  • Coordinates internal and external resource requirements and monitors deliverables.
  • Adjust plans and communication accordingly to achieve desired outcomes.
  • Ensures implementation project documents are complete, current and managed in accordance with established procedures.
  • Manages multiple projects simultaneously and acts as back up to other Project Managers
  • Coach business resources and other project managers on the processes, tools and responsibilities required to deliver successful client projects.
  • Delivers projects on time and monitors client feedback
  • Develops test/quality plans to ensure client expectations and scope of work is delivered
  • Builds and fosters cooperative and productive relationships with team members, internal/external stakeholders, and customer contacts while representing the interests of GreenShield.
  • Works proactively to limit and or diffuse escalations, escalates issues accordingly to mitigate risk and client disruption
  • Interacts with the Management Team to ensure results are achieved.
  • Participates in special projects such as responding to RFPs for new business opportunities and other sales related initiatives (e.g., business case creation).
  • Participates in finalist presentations to secure new business when required, acting as GS ambassador and provides confidence to new customers on implementation approach.
  • Guides stakeholders and manages expectations with respect to Standard Service Delivery Guidelines.
  • Participates in continuous improvement by reviewing client feedback, outcomes and best practices to evolve processes and services.
  • Other duties as assigned.