You'll be part of a PMO that values transparency, psychological safety, and structured problem ... You'll orchestrate a multi-track program delivering Service Design, End-to-End Architecture ...
You'll be part of a PMO that values transparency, psychological safety, and structured problem ... You'll orchestrate a multi-track program delivering Service Design, End-to-End Architecture ...
The Project Management & Governance (PMO) team is the operational backbone of RECO, stewarding enterprise-wide programs, governance frameworks, and cross-functional processes that directly enable our ...
The Project Management & Governance (PMO) team is the operational backbone of RECO, stewarding enterprise-wide programs, governance frameworks, and cross-functional processes that directly enable our ...
Support employee engagement initiatives and office culture programs * Manage event logistics, communications, and vendor coordination Finance & Reporting * Assist with basic reporting, tracking, and ...
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Support employee engagement initiatives and office culture programs * Manage event logistics, communications, and vendor coordination Finance & Reporting * Assist with basic reporting, tracking, and ...
Degree or Diploma in Hospitality Management is an asset Must be legally eligible to work in Canada ... Employee travel program with discounts on room rates as well as on food & beverage at Fairmont ...
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Degree or Diploma in Hospitality Management is an asset Must be legally eligible to work in Canada ... Employee travel program with discounts on room rates as well as on food & beverage at Fairmont ...
PMO Administrator
Edmonton, AB · On-site
Reporting to the Construction Manager, the PMO Administrator will be responsible for collecting, compiling, and reporting on construction activities across the alignment. What You'll Be Doing:
PMO Administrator
Edmonton, AB · On-site
Reporting to the Construction Manager, the PMO Administrator will be responsible for collecting, compiling, and reporting on construction activities across the alignment. What You'll Be Doing:
Profit Centre Manager After completing the program, you'll be ready to step into a Profit Centre ... Proficiency in Microsoft Office * Valid driver's license Additional Information Salary Range - $52 ...
New
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Profit Centre Manager After completing the program, you'll be ready to step into a Profit Centre ... Proficiency in Microsoft Office * Valid driver's license Additional Information Salary Range - $52 ...
New
You'll lead end-to-end program management across our delivery workstreams, translating strategic priorities into well-structured, trackable execution plans that power real healthcare outcomes. In ...
You'll lead end-to-end program management across our delivery workstreams, translating strategic priorities into well-structured, trackable execution plans that power real healthcare outcomes. In ...
Office Supervisor
CA$78K - CA$104K/yr
The Executive Administrative Assistant and Office Manager will assist the Vice President of Cement Operations. This position is generally varied, including complex administrative duties, and project ...
Office Supervisor
CA$78K - CA$104K/yr
The Executive Administrative Assistant and Office Manager will assist the Vice President of Cement Operations. This position is generally varied, including complex administrative duties, and project ...
Own end-to-end program management for the Mall & Events channel, driving toward 40K total sales in 2026 * Lead the development and implementation of a unified program scorecard with rep-level sales ...
Own end-to-end program management for the Mall & Events channel, driving toward 40K total sales in 2026 * Lead the development and implementation of a unified program scorecard with rep-level sales ...
Profit Centre Manager After completing the program, you'll be ready to step into a Profit Centre ... Proficiency in Microsoft Office * Valid driver's license Additional Information Salary Range - $52 ...
New
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Profit Centre Manager After completing the program, you'll be ready to step into a Profit Centre ... Proficiency in Microsoft Office * Valid driver's license Additional Information Salary Range - $52 ...
New
Management Trainee
Edmonton, AB · On-site
Requisition Number : 217970 Cintas is offering an exciting Management Trainee program designed to ... Office Management, Service Management and ultimately prepare you for career advancement ...
Management Trainee
Edmonton, AB · On-site
Requisition Number : 217970 Cintas is offering an exciting Management Trainee program designed to ... Office Management, Service Management and ultimately prepare you for career advancement ...
Manage office supplies, equipment, and workplace resources. * Coordinate office maintenance ... Our Y serves tens of thousands of people each year through programs and services like health and ...
Manage office supplies, equipment, and workplace resources. * Coordinate office maintenance ... Our Y serves tens of thousands of people each year through programs and services like health and ...
Management Training Program Status: Regular, Full time Location: Calgary, Alberta Interested? * Manage a business centre as if you owned it, without the financial risk. * Serve a local market and be ...
Management Training Program Status: Regular, Full time Location: Calgary, Alberta Interested? * Manage a business centre as if you owned it, without the financial risk. * Serve a local market and be ...
The role leads a multidisciplinary team of Delivery Managers (WCB's equivalent of Program Managers ... Project Delivery Office Leadership: * Lead, coach and develop a multidisciplinary team of Delivery ...
New
The role leads a multidisciplinary team of Delivery Managers (WCB's equivalent of Program Managers ... Project Delivery Office Leadership: * Lead, coach and develop a multidisciplinary team of Delivery ...
New
Project Name: 1GX CoE PMO-OneStream, Procurement System Modernization, and Complex Scheduling ... The successful resource(s) must be able to work within an established ERP program environment ...
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Project Name: 1GX CoE PMO-OneStream, Procurement System Modernization, and Complex Scheduling ... The successful resource(s) must be able to work within an established ERP program environment ...
This role involves liaising with internal and external stakeholders, managing office logistics, assisting with financial processes, and supporting management with various projects. DUTIES ...
This role involves liaising with internal and external stakeholders, managing office logistics, assisting with financial processes, and supporting management with various projects. DUTIES ...
Work with project sponsors and the project management office to develop a project organization structure with clearly defined roles and responsibilities for all stakeholders. Document and report ...
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Work with project sponsors and the project management office to develop a project organization structure with clearly defined roles and responsibilities for all stakeholders. Document and report ...
Program Manager, CASA House and Adolescent Day Program
Edmonton, AB · On-site
CA$86K - CA$131K/yr
The Program Manager will ... Provide operational direction and service delivery leadership, including performance management ...
New
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Program Manager, CASA House and Adolescent Day Program
Edmonton, AB · On-site
CA$86K - CA$131K/yr
The Program Manager will ... Provide operational direction and service delivery leadership, including performance management ...
New
Support from an established Project Management Office (PMO), providing project controls, systems, processes, and administrative resources to help drive successful project delivery. * Growing ...
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Support from an established Project Management Office (PMO), providing project controls, systems, processes, and administrative resources to help drive successful project delivery. * Growing ...
Program Manager - CASA Mental Health Classrooms
Edmonton, AB · On-site
CA$86K - CA$131K/yr
Including performance management, mentorship of staff, budget management, staff education and training, evaluation and quality improvement. The Program Manager will liaise with community ...
Quick apply
Program Manager - CASA Mental Health Classrooms
Edmonton, AB · On-site
CA$86K - CA$131K/yr
Including performance management, mentorship of staff, budget management, staff education and training, evaluation and quality improvement. The Program Manager will liaise with community ...
Other
Posted 9 days ago
TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
24th of 96 rated telecommunications companies
Job description
Description
Ready to lead a multi-year technology transformation and shape the future of enterprise operations?
Join Our Team
The TELUS Managed Services Transformation (MST) Program Management Office (PMO) team designs, builds, and deploys our next-generation Enterprise Product Business (EPB) Managed Services platform-modernizing how TELUS delivers Day-2 operations and directly impacting our competitive position in the enterprise managed services market.
You'll be part of a PMO that values transparency, psychological safety, and structured problem-solving. The Director supports autonomy within clear governance guardrails-giving you the support and clarity to drive decisions confidently.
The Impact You'll Make
As Senior Program Manager, you'll lead the PMO in close partnership with delivery leads, architecture, and vendor partners. You'll orchestrate a multi-track program delivering Service Design, End-to-End Architecture, Product-Service-Resource modeling, and AIOps capabilities across 7+ delivery tracks. Your mission: guide the program through a strict 4-release gated delivery schedule, ensuring full operational readiness for First Customer Live in May 2027.
What You'll Do
PMO Leadership & Governance
- Facilitate daily stand-ups, weekly status alignment, and cross-track planning across global teams (Canada, Germany, India, Netherlands)
- Lead formal gate reviews (R1-R4), enforce entry/exit criteria, and manage architecture/data ratifications via Architecture and Design Review Boards
Risk & Dependency Management
- Build and maintain the RAID register as single source of truth; actively prevent schedule latency on critical path items
- Escalate business risks (timeline, scope, partnership health) early; partner with leadership on risk response strategies
- Technical & Organizational Coordination
- Coordinate critical path between platform setup, configuration data modeling, IT Service Management practices, and customer onboarding automation
- Ensure AIOps integration alignment across IBM Cloud Pak for AIOps, SevOne, and Concert Workflows
- Partner with Organizational Change Management to design readiness plans and drive adoption momentum across teams
Strategic Influence
- Translate technical decisions and trade-offs into strategic recommendations for Director and VP stakeholders
- Develop executive-level status updates, KPI dashboards, and milestone communications
Qualifications
What You Bring
Must-Haves
- 7-10 years leading enterprise-scale IT/telecom transformation programs in structured, gated delivery environments; proven vendor/SI partnership management
- Mastery of gated delivery methodologies (stage-gate, SAFe, or equivalent) with hands-on experience managing release gates and dependencies
- Deep experience building and maintaining RAID registers; active critical path tracking in multi-team, complex environments
- Strong ability to communicate complex technical programs to steering committees; skilled in dashboards and business translation
- PMP, Agile/Scrum, or equivalent certification (essential for governance credibility in our environment)
- Self-directed operator with bias for action; proven ability to keep cross-functional teams unblocked and aligned
Nice-to-Haves
- Prior exposure to ServiceNow, IBM Cloud products, or AIOps platforms
- IT Service Management (ITIL) background or telecom transformation experience
- Experience integrating organizational change management (OCM) in large-scale transformations
- Track record with C-suite steering committees and high-visibility programs
Ready to Make an Impact?
If you're a structured, strategic thinker who thrives in complex transformation environments, we want to hear from you. This is a high-visibility role where your program management discipline directly shapes TELUS' competitive future and positions you for senior leadership.