Program Management Office Manager Jobs in Edmonton, AB

Highlights of the job

We are hiring a full-time temporary Information Management Coordinator position for up to 11 months working out of Edmonton, AB.

As an Information Management Coordinator, you will help ensure your team has the right information, in the right place, at the right time. You will help ensure that the information storage, collaboration, and document management needs of EPCOR Water Services are effectively supported while meeting compliance and governance requirements.

In this role, you will contribute to the planning, design, configuration, implementation, and ongoing improvement of SharePoint Online (SPO) solutions and related processes. You will help create effective document control practices, support strong information management, and make it easier for teams to access and collaborate on unstructured information and business records. Your work will play an important role in helping teams stay organized, efficient, and connected.

We welcome applications from internal and external candidates. EPCOR employees are encouraged to apply using their '@epcor.com' email address to ensure proper consideration of internal seniority.

What you’d be responsible for

• Providing input into EPCOR Technologies and Water PMO plans and priorities while maintaining effective working relationships with key stakeholders.
• Ensuring the timely delivery of assigned work and achieving results against established performance measures.
• Supporting the gathering, analysis, and documentation of document control, information management, storage, and collaboration requirements through workshops and interviews with stakeholders.
• Assisting with the design, implementation, governance, and continuous improvement of SharePoint Online (SPO) solutions, including controlled document management processes and hub-and-spoke architectures.
• Collaborating with Subject Matter Experts and SharePoint Site Owners to classify, organize, remediate, and migrate content in alignment with business, compliance, and governance requirements.
• Configuring and enhancing SharePoint Online environments, information architecture, metadata structures, permissions, and workflows to support secure collaboration and effective information management, including quality maintenance (e.g. naming conventions, version controls).
• Configuring Power Automate workflows to support document routing, approvals, periodic reviews, and change control notifications.
• Developing training materials, guidance, and best practices for SharePoint Online administrators and users.
• Ensuring compliance with records retention requirements, regulatory obligations, and corporate governance standards.
• Documenting governance roles and procedures for site administration and controlled document management

What’s required to be successful

• A diploma in Business, Information Management, Library/Information Science, Engineering Technology, or related field from a recognized post-secondary institute is required
• Experience in Business Analysis with a focus on document and records management, quality or engineering standards, and Microsoft 365/SharePoint Online (SPO)
• 2+ years of information management experience is required
• 2+ years of experience building SPO sites for both controlled documents and team collaboration is required
• Experience in delivering successful process improvements
• Demonstrated proficiency with Microsoft Office Suite (Word, Excel, Access, Project, Visio, and Outlook)
• Demonstrated extensive understanding of and proficiency with SPO
• Demonstrated proficiency in Power Automate within SPO
• Experience with designing Power BI reporting would be considered an asset
• Knowledge of records management and compliance frameworks would be considered an asset

As the successful candidate, you bring a strong work ethic, exceptional attention to detail, and the ability to think critically when evaluating information and solving complex problems. You are an effective communicator with excellent verbal and written communication skills and a proven ability to build collaborative relationships with a wide range of stakeholders. Your strong planning and analytical abilities enable you to manage competing priorities while delivering high-quality, accurate results. You are also comfortable with change, helping colleagues navigate new processes and ways of working while maintaining a positive and solutions-focused approach.

Other important facts about this job

Jurisdiction: CSU52

Class: T1

Hours of work: 80 hours biweekly

Wage: Starting at $41.52 per hour 

• Final Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.

Learn more about Working at EPCOR!

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Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance is required on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.
• If you are required to provide your own personal reliable vehicle: Successful applicants must provide their own vehicles with appropriate insurance in accordance with EPCOR’s Employee Mileage Reimbursement Policy. You will be reimbursed in accordance with EPCOR’s Employee Mileage Reimbursement Policy.
• Use of AI: Our recruitment process may use technology assisted tools, including artificial intelligence, to support application screening and certain assessment steps. All recruitment activities, including hiring decisions, are led by our hiring managers and talent acquisition team.