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Program Liaison Jobs (NOW HIRING)

Easterseals UCP

RCM Program Liaison

Raleigh, NC · On-site

$65K - $75K/yr

We are seeking a strategic and analytical RCM Program Liaison to join our Revenue Cycle Management team. This isn't just a role -- you will serve as a key advisor to program leadership, helping ...

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Terros Health

ACT Program Liaison (7806)

Phoenix, AZ · On-site

$17.95/hr

We are a mission-driven, service-orientated industry leader looking for an ACT Program Liaison. You will be working on an interdisciplinary Assertive Community Treatment (ACT) clinical team working ...

Terros Health

ACT Program Liaison (7806)

Phoenix, AZ

$17.95/hr

We are a mission-driven, service-orientated industry leader looking for an ACT Program Liaison. You will be working on an interdisciplinary Assertive Community Treatment (ACT) clinical team working ...

ASPCA

Client Programs Liaison

New York, NY

The Client Programs Liaison is a client services professional position that will have excellent ... Utilize knowledge of ASPCA program areas to assist visitors with information and services to ...

ASPCA

Client Programs Liaison

Manhattan, NY · On-site

The Client Programs Liaison is a client services professional position that will have excellent ... Utilize knowledge of ASPCA program areas to assist visitors with information and services to ...

ASPCA

Client Programs Liaison

New York, NY · On-site

$26.75 - $28.68/hr

The Client Programs Liaison is a client services professional position that will have excellent ... Utilize knowledge of ASPCA program areas to assist visitors with information and services to ...

ASPCA

Client Programs Liaison

Manhattan, NY

The Client Programs Liaison is a client services professional position that will have excellent ... Support Volunteer and Foster Program recruitment efforts by providing appropriate literature ...

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Program Liaison information

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How much do program liaison jobs pay per hour?

As of May 28, 2026, the average hourly pay for program liaison in the United States is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Liaison, and why are they important?

To thrive as a Program Liaison, you need strong project coordination, stakeholder management, and communication skills, often supported by a bachelor's degree in business, public administration, or a related field. Familiarity with project management software, CRM systems, and data reporting tools is typically required. Exceptional interpersonal skills, adaptability, and problem-solving abilities help a Program Liaison build relationships and navigate complex organizational environments. These competencies ensure effective collaboration among diverse teams and successful delivery of program objectives.

How does a Program Liaison typically interact with internal and external stakeholders to ensure project success?

A Program Liaison serves as a key point of contact, regularly facilitating communication between project teams, management, and outside partners. They coordinate meetings, relay updates, and clarify project requirements to ensure all parties are aligned. This role often requires balancing competing priorities and proactively identifying and resolving potential misunderstandings. Strong interpersonal and organizational skills are essential, as Program Liaisons must build trust and foster collaboration across diverse groups to keep programs on track.

What are Program Liaisons?

Program Liaisons are professionals who act as intermediaries between different departments, organizations, or stakeholders involved in a program. Their primary role is to facilitate communication, ensure that program activities align with objectives, and help resolve any issues that arise during program implementation. They may coordinate meetings, gather and share information, and monitor progress to keep all parties informed and engaged. Program Liaisons are essential for maintaining smooth operations and effective collaboration in complex projects.

What is the difference between Program Liaison vs Project Coordinator?

AspectProgram LiaisonProject Coordinator
CredentialsOften requires a bachelor's degree in a related field; certifications like PMP or PMI-ACP are commonTypically requires a bachelor's degree; certifications like CAPM are beneficial
Work EnvironmentCollaborates across multiple projects and departments, often in nonprofit, healthcare, or government sectorsFocuses on specific projects, coordinating tasks and schedules within organizations
Employer & Industry UsageUsed in industries managing multiple programs, such as healthcare, education, and governmentCommon in corporate, IT, and construction sectors managing individual projects

The Program Liaison primarily manages communication and coordination across multiple programs, ensuring alignment with organizational goals. In contrast, the Project Coordinator focuses on the day-to-day management of specific projects, handling schedules, resources, and deliverables. While both roles require strong organizational skills and certifications, the Program Liaison operates at a broader, strategic level across multiple initiatives, whereas the Project Coordinator concentrates on executing individual projects efficiently.

More about Program Liaison jobs
What job categories do people searching Program Liaison jobs look for? The top searched job categories for Program Liaison jobs are:
Program Liaison jobs near you
Infographic showing various Program Liaison job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, 1% Part Time, and 4% Contract. Highlights an 58% Physical, 13% Hybrid, and 29% Remote job distribution, with an average salary of $52,614 per year, or $25.3 per hour.
RCM Program Liaison

RCM Program Liaison

Easterseals UCP

Raleigh, NC • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a strategic and analytical RCM Program Liaison to join our Revenue Cycle Management team.

This isn’t just a role — you will serve as a key advisor to program leadership, helping strengthen financial performance, improve compliance, and ensure sustainable revenue capture across our organization.

Your Role in Our Mission

The RCM Program Liaison serves as the primary advisor between Revenue Cycle Management and program leadership. This role focuses on analyzing workflows, identifying root causes of billing and eligibility issues, and recommending improvements that strengthen revenue capture and operational performance.

You will use data, trends, and payer knowledge to guide programs on corrective actions, helping ensure accurate billing, timely reimbursement, and compliance with regulatory requirements.

Why Join Us?

As part of our mission, we empower our team members to grow, lead, and make meaningful impact. In this role, you will work closely with leaders across the organization to influence operational excellence and drive measurable outcomes in revenue cycle performance.

We also offer a full benefits package for benefits-eligible positions.

Compensation & Benefits

  • Salary range: $65,000–$75,000 (full-time, exempt)
  • Schedule: Monday–Friday, 8:00 AM – 5:00 PM
  • Work location: Onsite at Raleigh Headquarters (Glenwood Ave)
  • Travel: Approximately 25% travel to sites across North Carolina

Benefits include:

  • Generous paid time off and paid holidays
  • Medical, Dental, and Vision coverage
  • Company-paid Life and Disability Insurance
  • 403(b) retirement plan
  • Employee Assistance Program and legal services support
  • Public Service Loan Forgiveness (PSLF) qualifying employer

What You’ll Do

Revenue Cycle Analysis & Advisory

  • Serve as the primary RCM advisor to program leadership on eligibility, documentation, and billing practices
  • Conduct root cause analysis on denials, eligibility failures, documentation gaps, and outstanding balances
  • Evaluate workflows and identify systemic issues impacting claims, payment timeliness, and compliance
  • Interpret payer rules and provide guidance on operational changes

Program Collaboration & Operational Improvement

  • Partner with program teams to review denial trends, unbilled charges, and compliance reports
  • Recommend process improvements to reduce revenue leakage and improve efficiency
  • Advise leadership on front-end processes such as eligibility verification and documentation standards
  • Lead cross-functional initiatives to strengthen revenue cycle performance

Training & Stakeholder Engagement

  • Design and deliver training on eligibility, authorizations, and payer documentation requirements
  • Communicate trends, risks, and solutions to program leadership
  • Conduct site-level reviews and provide actionable recommendations
  • Monitor cost center performance and distribute front-end denial reporting

What We’re Looking For

Experience & Education

  • Bachelor’s degree in Business, Healthcare Administration, or related field (or equivalent experience)
  • Minimum of 5 years of experience in healthcare or behavioral health revenue cycle operations
  • Strong understanding of North Carolina Medicaid, LME/MCO, and commercial payer requirements

Skills & Expertise

  • Ability to analyze data, identify trends, and translate insights into actionable recommendations
  • Strong knowledge of eligibility, billing, claims management, and denial resolution
  • Excellent attention to detail, organization, and ability to manage multiple priorities
  • Strong communication skills with the ability to influence and advise program leadership
  • Ability to work independently and use sound judgment in decision-making

Additional Requirements

  • Valid North Carolina driver’s license, reliable transportation, and current insurance
  • Willingness to travel across service areas

Ready to Apply?

Join a team where your work drives meaningful impact — not just in operations, but in the lives of the individuals and communities we serve.

Apply now at www.eastersealsPORT.com or send your resume to recruiter@eastersealsPORT.com

About Easterseals PORT Health

Easterseals PORT Health partners with individuals and families to provide exceptional services in disability, mental health, and substance use care. Driven by purpose, compassion, and innovation, our 2,600-member team delivers more than 10.2 million hours of support annually across North Carolina and Virginia.

We are proud to be an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Voted Raleigh’s Best Nonprofit Organization and Best Mental Health Services two years in a row.

Applicants of all abilities are encouraged to apply.

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