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Program Integrity Director Jobs in Simsbury, CT (NOW HIRING)

Associate Director, Tax

Hartford, CT · Remote

$180K - $236K/yr

You are also eligible for employee benefits, participation in Oscar's unlimited vacation program ... Ensure integrity of tax accounting and compliance results using technology solutions, partnering ...

Help develop, implement, and participate in training and development programs. * Manage ... Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility.

Implement and maintain wholesale facility and equipment preventative maintenance program; replace ... Operates with a high level of professionalism and integrity, including dealing with confidential ...

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Program Integrity Director information

See Simsbury, CT salary details

$29.9K

$79.3K

$139K

How much do program integrity director jobs pay per year?

As of Jul 15, 2026, the average yearly pay for program integrity director in Simsbury, CT is $79,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $93,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Integrity Director, and why are they important?

To thrive as a Program Integrity Director, you need expertise in compliance, risk management, regulatory analysis, and a relevant degree such as in business administration, public policy, or law. Familiarity with data analytics tools, case management systems, and certifications like Certified Fraud Examiner (CFE) or Certified Internal Auditor (CIA) are often important. Strong leadership, ethical judgment, and effective communication skills are crucial for building trust and guiding teams through complex investigations. These skills ensure the organization maintains regulatory compliance, prevents fraud, and promotes operational transparency.

What is the difference between Program Integrity Director vs Claims Manager?

AspectProgram Integrity DirectorClaims Manager
Required CredentialsBachelor's degree, certifications in healthcare compliance or auditingBachelor's degree, experience in claims processing or insurance
Work EnvironmentHealthcare or insurance organizations, compliance departmentsInsurance companies, healthcare payers, claims processing units
Employer & Industry UsageUsed in healthcare, government programs, insurance sectorsPrimarily in insurance companies and healthcare payers

The Program Integrity Director focuses on ensuring compliance, preventing fraud, and maintaining program integrity within healthcare or insurance organizations. In contrast, Claims Managers oversee the processing and adjudication of insurance claims. While both roles require knowledge of healthcare or insurance operations, the Program Integrity Director emphasizes compliance and fraud prevention, whereas the Claims Manager concentrates on claims processing efficiency and accuracy.

What are Program Integrity Directors?

Program Integrity Directors are responsible for overseeing and ensuring the compliance, effectiveness, and accountability of organizational programs, often within government agencies or large organizations. They develop and implement policies to prevent fraud, waste, and abuse, and they monitor program operations to ensure adherence to regulations and standards. Program Integrity Directors often lead teams, conduct audits, and collaborate with other departments to promote transparency and ethical practices. Their work is crucial for maintaining public trust and ensuring resources are used appropriately.

What are some typical challenges faced by a Program Integrity Director, and how can they be addressed?

Program Integrity Directors often face challenges such as navigating complex regulatory requirements, detecting and preventing fraud, and ensuring compliance across multiple departments or partners. Addressing these requires strong analytical skills, clear communication, and effective collaboration with legal, compliance, and operational teams. Staying updated on industry best practices and fostering a culture of transparency can also help mitigate risks and support program goals.
What job categories do people searching Program Integrity Director jobs in Simsbury, CT look for? The top searched job categories for Program Integrity Director jobs in Simsbury, CT are:
What cities near Simsbury, CT are hiring for Program Integrity Director jobs? Cities near Simsbury, CT with the most Program Integrity Director job openings:
Director, Client Services

Director, Client Services

AmTrust Financial Services, Inc.

Southington, CT • On-site

Full-time

Re-posted 25 days ago


Job description

We are seeking a skilled Director, Client Services, to drive growth and development across all the Client Services teams. This position will report to the SVP, Client Services and partner with the AVP, Client Experience, Client Services Analytics Manager, AVP, Agency Services and VP Risk Control. The Director supports the Client Services team to drive efficiency, accuracy, and client centricity in all client services processes. The director will also lead improvements in audit, access and staffing. The director will work in collaboration with the Client Services team to implement strategy, drive data integrity, optimize services and ensure operational process and policies are in place. This position offers the opportunity to shape operational excellence and enhance the client experience by leading impactful initiatives and supporting a culture of continuous improvement.


  • Manages CXA team, National Access Lead and the National Audit Lead.
  • Supports strategic initiative growth in Agency Services and Risk Control
  • Direct, plan, and implement strategic initiatives to support client experience goals.
  • Ensure optimal resource utilization to meet client expectations.
  • Manage the effective implementation of new systems and optimize the use of existing technologies.
  • Document customer journey to identify opportunities for improved client experience.
  • Salesforce Management and Optimization for Client experience assistants.
  • Identify, track and drive Salesforce enhancements and fixes.
  • Coordinate across departments to achieve alignment and progress.
  • Supervise the Client Experience Assistant team, continuously enhancing workflows to drive efficiency and improve team processes.
  • Data Integrity: Maintain data integrity across multiple platforms and documents to ensure accuracy and consistency.
  • Review activities, costs, and operations to measure progress toward goals.
  • Propose innovative, programmatic changes based on assessments to enhance efficiency and consistency.
  • Salesforce Management and Optimization for Client experience in partnership with sales.
  • Support CX leadership to develop salesforce reporting and scorecards.
  • Manage communication and updates on process workflow documents.
  • Develop and manage workflows for the Large Loss Notice process.
  • Project Management: Track initiatives and manage multiple projects to support operational goals.
  • Coordinate across departments to achieve alignment and progress.
  • Identify opportunities to leverage resources across the division and enterprise, addressing operational challenges and maximizing opportunities

• Proven experience in operations management, preferably within insurance, claims, or a related industry.

• Strong project management skills, with a record of delivering results in a dynamic environment.

• Understanding of Salesforce or similar CRM platforms.

• Understanding of Agency appointment and due diligence process.

• Understanding of Risk Control capabilities.

• Ability to develop workflows, streamline processes, and manage data integrity across platforms.

• Experience with writing and implementing program level policy and procedures.

• Ability to interact collaboratively and work effectively with a multi-functional team and throughout the organization; fosters an environment of shared responsibility and accountability.

• Strong leadership skills, with experience managing cross-functional teams.

• Analytical mindset with a focus on identifying efficiencies and implementing improvements