Program Implementation Manager Jobs in Spring Branch, TX

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Manage the entire client on-boarding project for implementation, main contact for the client
• Conduct the client benefit discussions with all parties and ensure client sign-off for their benefit intent forms
• Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks
• Coordinate formulary/specialty disruption analysis for impacted membership
• Work with Operations and Functional leaders to proactively identify implementation issues and drive their resolution
• Facilitate meetings at various levels of the organization, including weekly management reviews
• Monitor, track and report implementation status performance, internally and with the client
• Identify implementation risks, implement a mitigation/action plan and drive improved outcomes, communicate to senior leadership
• Ensure accuracy of plan updates and missed deliverables from all teams
• Manage pre-implementation audits with the audit department and the client
• Report on client status and issues at weekly leader meeting
• Manage the implementation of pharmacy benefit plans for all direct business market types and all levels of complexity
• Develop and present presentations for new business customer finalist presentations with Sales
• Mentor other team members within implementations

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3 years of experience in Pharmacy Benefit Management or experience managing complex projects with various stakeholders
• 2 years of experience in a client-facing role
• Beginner level of proficiency with Microsoft Outlook, Excel, PowerPoint and Word (Outlook - manage email/Excel - input data and run reports / Word - create and edit documents
• Ability to travel up to 10% within the US

Preferred Qualifications:

• Demonstrated experience in client facing environment
• Solid experience influencing externally with soft power, driving cross-functional collaboration and negotiating win-win solutions
• Ability to present to all levels of management and audiences
• Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
• Proven effective skills for navigating and driving results across operations, network, and clinical domains in a highly complex, matrix environment
• Proven excellent communication skills, oral and written

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.