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Program Implementation Manager Jobs in Lynn, MA (NOW HIRING)

Playworks

Senior Program Coordinator

Boston, MA

Implement Playworks programming in alignment with the Great Recess Framework (GRF) and ... Manage schedules, reporting, program documentation, and other administrative responsibilities with ...

Playworks

Senior Program Coordinator

Boston, MA · On-site

Implement Playworks programming in alignment with the Great Recess Framework (GRF) and ... Manage schedules, reporting, program documentation, and other administrative responsibilities with ...

Carrier

Program Manager, Life Sciences

Beverly, MA · On-site

$79K - $158K/yr

He/she is expected to manage complex, high value and high potential software implementations in the ... The program manager participates in the development of technical documentation, reports/dashboards ...

TM3 Solutions

Program Manager

Bedford, MA · On-site

Develop and implement risk mitigation strategies. Report program risks and mitigation strategies in the Monthly Status Report (MSR). 4. Personnel Management: Oversee the recruitment, training, and ...

Boutique Recruiting

Program Manager

Braintree, MA · On-site

$160K - $190K/yr

Develop and implement turnaround strategies for programs in distress * Prepare and present updates ... Manage program budgets, ensuring compliance with financial targets * Facilitate clear communication ...

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All JobsProgram Implementation JobsProgram Implementation Manager JobsProgram Implementation Manager Jobs in Lynn, MA

Program Implementation Manager information

See Lynn, MA salary details

$40.2K

$106.8K

$173.3K

How much do program implementation manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for program implementation manager in Lynn, MA is $106,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,900.00 and $124,800.00 per year, depending on experience, location, and employer.

What does a Program Implementation Manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What are some typical challenges faced by Program Implementation Managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are the key skills and qualifications needed to thrive as a Program Implementation Manager, and why are they important?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.
What job categories do people searching Program Implementation Manager jobs in Lynn, MA look for? The top searched job categories for Program Implementation Manager jobs in Lynn, MA are:
What cities near Lynn, MA are hiring for Program Implementation Manager jobs? Cities near Lynn, MA with the most Program Implementation Manager job openings:
Program Implementation Manager jobs near you
Infographic showing various Program Implementation Manager job openings in Lynn, MA as of June 2026, with employment types broken down into 78% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $106,769 per year, or $51.3 per hour.
Senior Manager, Implementation Project Management

Senior Manager, Implementation Project Management

Paperless Parts

Boston, MA

Other

Posted 7 days ago

Job description

Position Summary

As the Senior Manager of Implementation Project Management, you will lead a team of Implementation Project Managers (IPMs) responsible for delivering successful onboarding and implementation experiences for manufacturing customers adopting our platform. This role is focused on driving operational excellence, improving implementation predictability, and ensuring customers achieve rapid time-to-value.

You will oversee complex customer deployments, establish scalable implementation processes, manage implementation capacity and resource planning, and partner cross-functionally with Sales, Technical Services, Product, Customer Success, and Support to deliver a seamless customer journey from kickoff through go-live.

Key Responsibilities
  • Lead, mentor, and develop a team of Implementation Project Managers, providing hands-on coaching related to project execution, customer communication, implementation strategy, risk management, and successful delivery of our software platform.
  • Oversee the successful execution of customer onboarding projects from sales handoff through go-live and transition to Customer Success, ensuring projects remain on track for timeline, scope, customer outcomes, and overall implementation quality.
  • Own implementation resource management processes, including team capacity planning, project forecasting, workload balancing, prioritization, and staffing alignment across a portfolio of concurrent customer engagements.
  • Establish and continuously improve Project Management methodologies, playbooks, processes, and best practices to create scalable, repeatable, and high-quality delivery standards.
  • Proactively identify project risks, operational bottlenecks, customer escalations, and delivery challenges, partnering cross-functionally to drive resolution and improve implementation efficiency.
  • Serve as a senior escalation point for complex customer implementations and strategic accounts, building strong relationships with executive stakeholders when needed.
  • Partner closely with Product, Engineering, Technical Services, Sales, Support, and Customer Success to streamline onboarding workflows, improve implementation tooling, and reduce manual effort through automation and process optimization.
  • Own and report on key implementation metrics, including time-to-value, onboarding throughput, customer satisfaction, resource utilization, delivery predictability, and implementation health, while driving continuous improvement initiatives across the organization.
Qualifications
  • 7+ years of experience in Professional Services, Implementation, Project Management, or Customer Success within a SaaS or technology environment.
  • 3+ years of experience leading implementation, onboarding, or project management teams, including responsibility for resource management, team utilization, and delivery forecasting.
  • Proven experience managing complex software implementations and customer onboarding programs at scale.
  • Demonstrated ability to provide hands-on coaching and leadership related to software delivery, customer management, implementation best practices, and operational execution.
  • Experience working within Professional Services Automation (PSA) platforms and project management systems such as Rocketlane, Kantata, Mavenlink, Certinia, Salesforce, Jira, Asana, or similar tools.
  • Strong operational, organizational, and project management skills with the ability to manage multiple priorities and cross-functional initiatives simultaneously.
  • Excellent communication, customer management, and executive stakeholder engagement skills, including experience managing escalations and at-risk projects.
  • Strong analytical and problem-solving abilities with a process improvement mindset.
  • Familiarity with manufacturing environments, ERP systems, integrations, or technical implementation workflows is highly preferred.
  • Bachelor's degree in Business, Engineering, Technology, or related field preferred.

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