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Program Implementation Manager Jobs in Charlotte, NC

Arcadia

Implementation Manager

Concord, NC · On-site

$100K - $135K/yr

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... Clearly communicating program/project status, issues, risks, plans, etc. to senior management

Compass Group

Field Implementation Manager

Charlotte, NC · Remote

$100K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internal Employee Referral Bonus Available The advertised program is a conversational recruiting ... The Field Implementation Manager will lead the adoption and compliance of product merchandising ...

Canteen

Field Implementation Manager

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internal Employee Referral Bonus Available The advertised program is a conversational recruiting ... The Field Implementation Manager will lead the adoption and compliance of product merchandising ...

Compass Group

Field Implementation Manager

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internal Employee Referral Bonus Available The advertised program is a conversational recruiting ... The Field Implementation Manager will lead the adoption and compliance of product merchandising ...

Compass Group

Field Implementation Manager

Charlotte, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internal Employee Referral Bonus Available The advertised program is a conversational recruiting ... The Field Implementation Manager will lead the adoption and compliance of product merchandising ...

Compass Group

Field Implementation Manager

Charlotte, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internal Employee Referral Bonus Available The advertised program is a conversational recruiting ... The Field Implementation Manager will lead the adoption and compliance of product merchandising ...

DXC Technology

Implementation Success Manager

Fort Mill, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Program & Portfolio Leadership * Manage implementation portfolios and provide visibility into overall program health, resource requirements, risks, dependencies, and financial performance.

US Bank

Customer Implementation Delivery Leader

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managing enterprise, gateway, integrated, or partner-channel customer onboarding programs - Proven ... implementation management, workflow, or project management platforms - Excellent communication ...

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All JobsProgram Implementation JobsProgram Implementation Manager JobsProgram Implementation Manager Jobs in Charlotte, NC

Program Implementation Manager information

See Charlotte, NC salary details

$38.1K

$101.1K

$164.1K

How much do program implementation manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for program implementation manager in Charlotte, NC is $101,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $118,200.00 per year, depending on experience, location, and employer.

What does a program implementation manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program implementation manager?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.

What are some typical challenges faced by program implementation managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are popular job titles related to Program Implementation Manager jobs in Charlotte, NC?

For Program Implementation Manager jobs in Charlotte, NC, the most frequently searched job titles are:

What job categories do people searching Program Implementation Manager jobs in Charlotte, NC look for?

The top searched job categories for Program Implementation Manager jobs in Charlotte, NC are:

What cities near Charlotte, NC are hiring for Program Implementation Manager jobs?

Cities near Charlotte, NC with the most Program Implementation Manager job openings:

Program Implementation Manager jobs near you
Infographic showing various Program Implementation Manager job openings in Charlotte, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $101,108 per year, or $48.6 per hour.

PROGRAM IMPLEMENTATION MANAGEMENT OFFICE MANAGER

Compass Group

Charlotte, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Compass Group rating

6.3

Company rating: 6.3 out of 10

Based on 1,089 frontline employees who took The Breakroom Quiz

344th of 492 rated business services

Job description

Position Title: PROGRAM IMPLEMENTATION MANAGEMENT OFFICE MANAGER 

Pay Grade: 17 

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. 

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

Job Summary

The Program Implementation Management Office Manager serves as the program control tower for performance governance, executive reporting, business review management, site opening readiness, and cross-functional project execution. This role is accountable for establishing structured reporting practices, creating and maintaining KPI and SLA dashboards, preparing Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs), and managing project schedules for new site openings and ad hoc initiatives.

The position requires a highly organized, data-driven leader who can translate operational activity into clear executive insights, manage deadlines across multiple workstreams, and support disciplined execution across complex facilities management programs.

REMOTE

Key Responsibilities 

  • Own the governance structure for KPI, SLA, project, and business review reporting.
  • Lead development of performance dashboards that convert operational, financial, staffing, safety, and service delivery data into actionable insights.
  • Coordinate Monthly and Quarterly Business Reviews by consolidating performance results, business updates, risks, action plans, and strategic priorities.
  • Manage integrated project schedules for site openings, mobilizations, expansions, transitions, and ad hoc program initiatives.
  • Partner with operations, finance, sourcing, engineering, and site leadership to ensure timely inputs, accurate reporting, and accountable follow-through.
  • Support senior leadership with concise performance narratives, risk updates, readiness summaries, and decision support materials.

Qualifications

  • Demonstrated experience in program management, project management, operations governance, or integrated facilities management support.
  • Strong ability to create executive-level dashboards, business review materials, KPI frameworks, and performance narratives.
  • Experience managing complex schedules, mobilizations, implementation plans, or cross-functional operational projects.
  • Advanced proficiency with Excel and working knowledge of tools such as Power BI, SharePoint, Microsoft Lists, Power Automate, Smartsheet, or equivalent platforms.
  • Strong financial and operational acumen, including the ability to connect performance metrics to cost, risk, and business outcomes.
  • Excellent stakeholder management, communication, facilitation, and executive presentation skills.
  • Highly organized, deadline-driven, and comfortable managing multiple priorities across sites, functions, and leadership groups.

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at ESFM are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Req ID:1559385

ESFM 

Julia Lari 

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