Program Director Jobs in Southbridge, MA (NOW HIRING)

The Latin American Health Alliance (LAHA) is a dedicated non-profit organization based in Central Massachusetts, focused on improving the health and well-being of underserved communities, particularly Latinx population. We provide culturally sensitive addiction recovery services, healthcare access, and educational support. Our mission is to foster long-term health, stability, and empowerment, promoting sustainable solutions for individuals facing significant challenges related to substance use disorders.

The Hector Reyes House is a residential recovery program operated by LAHA that provides a safe, structured, and culturally responsive environment where Latino men can build the skills, stability, and support needed for long-term recovery.

This is a senior leadership opportunity to shape clinical culture at one of Central Massachusetts’ most mission-driven residential recovery programs. You will lead a dedicated multidisciplinary team, influence program design and policy, and make a measurable difference in the lives of Latino men on the path to recovery.

LAHA provides organizational support including ongoing professional development funding, CEU reimbursement, collaborative executive leadership, and a team deeply committed to culturally responsive care.

The essential functions include, but are not limited to, the following:

• Oversee all clinical operations including assessments, treatment planning, service delivery, discharge planning, and continuity of care.
• Oversee intake, screening, and admission processes, including ASAM placement criteria, eligibility verification, and coordination of referrals.
• Leads clinical quality assurance activities, including chart reviews, documentation audits, treatment plan reviews, incident followup, and corrective action planning.
• Direct supervision of the Case Management team.
• Ensure strict adherence to HIPAA, 42 CFR Part 2, and all privacy and security requirements for protected health information.
Additional Responsibilities:
• Trains and assists in the professional development of staff.
• Conducts regularly scheduled meetings with staff to communicate issues regarding procedures, processes and overall effectiveness.
• Assists with marketing and community relations as needed.
• Conducts or oversees specialty groups as assigned by the Executive Director and in alignment with program needs, licensing requirements, and clinical best practices.
• Build and maintains relationships with referral partners, behavioral health providers, hospitals, courts, community organizations, and recovery support networks to strengthen access, continuity of care, and program census.
• Performs other duties as assigned.

We encourage candidates who are mission-aligned and bring strong SUD/residential expertise to apply. The following outlines required qualifications and areas where additional experience is valued.

Minimum Qualifications:
• Licensure: Active LICSW, LMHC, or LADC1 license in Massachusetts, in good standing.
• A master's or doctoral degree in counseling, master’s of science social work, master’s of psychology or a master’s in a counselingrelated field from an accredited college or university required.
• Three years direct clinical services experience plus three years in a supervisory or management role.
Preferred Qualifications:
• Experience with ASAM criteria, BSAS licensing, and state/federal residential program compliance.
• Familiarity with utilization management processes, including insurance authorizations and concurrent review documentation.
• Formal training or certification in evidencebased modalities such as Motivational Interviewing.
• Spanish Speaking Preferred (but not required)

LAHA is an Equal Opportunity Employer. We strongly encourage candidates who are bilingual, bicultural, and/or have lived or professional experience working with recovery communities to apply. Employment is contingent upon successful completion of required background checks, credential verification, and reference checks.

BENEFITS & WORK ENVIRONMENT

✓ Health / Dental / Vision Insurance

✓ CEU Reimbursement

✓ Generous Paid Time Off

✓ Professional Development Opportunities

✓ 401(k) Plan

✓ Flexible Schedule